Permanently Closed

Outback Steakhouse

1 rating
$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu
Reported GF menu options: Steak

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

9400 Atlantic Blvd.
Jacksonville, FL 32225

Most Recent Reviews


Overall Rating

Review


Half a star is what I was going for. I asked for and was given the GF menu. I ordered the mahi, no veggies with the garlic mashed potatoes. It states on the menu that the seasoned rice is not GF. I even mentioned that my meal had to be gluten free. Then the meal came WITH the rice. She, the server, said she would double check on the rice. During this time my husband and son are already eating. When she came back, she said yeah, the seasoning on the rice isn't GF and she had them start another order. What I did NOT like was that she then said if she had known I had to have GF that she would have told me about the rice!!! Not sure how much more it would have taken for her to know.... I guess the gluten free menu and my comment wasn't enough of a clue. By the time I got my food (again) everyone else was almost finished eating. I ate some of it, but I'm feeling a bit sick already. I will say that it was tasty, but no more Outback for me. Sad, really, another restaurant I don't trust. Seriously, if they can't honor a GF menu, why offer it?

Updated 11 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Steak

Categories

  • Restaurant
  • Steakhouse

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Reviews of this Chain

Celiac

Overall Rating

Review


Ordered from dedicated gluten free. Many options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


I have gone to this location multiple times and have not gotten sick. The wait staff is very familiar with gluten free protocol.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Decided to try outback since there were good chain reviews, but the service and food quality here was lacking. They did offer a GF menu, but options did still feel limited. I got the sirloin steak, baked potato, and a house salad. Steak was cooked well, but bland. Baked potato was drenched in butter, which I was not expecting. No burger options for GF.

My husband got normal, gluten filled food, and it was also sub par. We thought it was funny that his burger bun was falling apart as badly as GF buns do! I had little pitty for him lol

We got the chocolate thunder down under dessert, which was yummy, but very very rich.

All in all, it was over priced for the quality of food we got. I did not have a reaction, so good on that front.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Symptomatic Celiac

Overall Rating

Review


AMAZING! My husband and I ordered out and I put on my order celiac just to give them a heads up since I did order a salad and a couple items that could come in contact with gluten. They went above and beyond! They not only made sure that nothing with gluten was on or near my food, they packed my items in one bag and marked it with an allergy note and then packed my husbands items separately and when they brought out our food they even double checked that everything was okay that was in the bag!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


ordered from the gluten-free menu (filet mignon & lobster, a house salad w/ no croutons and mashed potatoes). house salad came with crouton crumbs on it. when i asked a waiter if they could fix it for me and i pointed out the crumbs and how it looked like the croutons were put on and taken off, they tried telling me that the workers change their gloves every salad and that they "didn't do that", but they brought a new one anyway. the owner even came over and said the same thing. did not feel safe at all eating here. the lobster was really good but i was pretty upset with the salad experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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