Half a star is what I was going for. I asked for and was given the GF menu. I ordered the mahi, no veggies with the garlic mashed potatoes. It states on the menu that the seasoned rice is not GF. I even mentioned that my meal had to be gluten free. Then the meal came WITH the rice. She, the server, said she would double check on the rice. During this time my husband and son are already eating. When she came back, she said yeah, the seasoning on the rice isn't GF and she had them start another order. What I did NOT like was that she then said if she had known I had to have GF that she would have told me about the rice!!! Not sure how much more it would have taken for her to know.... I guess the gluten free menu and my comment wasn't enough of a clue. By the time I got my food (again) everyone else was almost finished eating. I ate some of it, but I'm feeling a bit sick already. I will say that it was tasty, but no more Outback for me. Sad, really, another restaurant I don't trust. Seriously, if they can't honor a GF menu, why offer it?
Ordered from dedicated gluten free. Many options!
— Very
— Most/All
— Excellent
I have gone to this location multiple times and have not gotten sick. The wait staff is very familiar with gluten free protocol.
— Very
— Most/All
— Excellent
Decided to try outback since there were good chain reviews, but the service and food quality here was lacking. They did offer a GF menu, but options did still feel limited. I got the sirloin steak, baked potato, and a house salad. Steak was cooked well, but bland. Baked potato was drenched in butter, which I was not expecting. No burger options for GF.
My husband got normal, gluten filled food, and it was also sub par. We thought it was funny that his burger bun was falling apart as badly as GF buns do! I had little pitty for him lol
We got the chocolate thunder down under dessert, which was yummy, but very very rich.
All in all, it was over priced for the quality of food we got. I did not have a reaction, so good on that front.
— Somewhat
— Separate gluten-free menu
— Not Much
— Below Average
AMAZING! My husband and I ordered out and I put on my order celiac just to give them a heads up since I did order a salad and a couple items that could come in contact with gluten. They went above and beyond! They not only made sure that nothing with gluten was on or near my food, they packed my items in one bag and marked it with an allergy note and then packed my husbands items separately and when they brought out our food they even double checked that everything was okay that was in the bag!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
ordered from the gluten-free menu (filet mignon & lobster, a house salad w/ no croutons and mashed potatoes). house salad came with crouton crumbs on it. when i asked a waiter if they could fix it for me and i pointed out the crumbs and how it looked like the croutons were put on and taken off, they tried telling me that the workers change their gloves every salad and that they "didn't do that", but they brought a new one anyway. the owner even came over and said the same thing. did not feel safe at all eating here. the lobster was really good but i was pretty upset with the salad experience.
— Not at all
— Separate gluten-free menu
— Some
— Good