Review of Outback Steakhouse

Outback is the worst. They try to gluten me EVERY single time I go at any location I have tried. It happend two or three times at this specific location. They completly ruined a special event for me. They couldnt even get my salad right. I waited over an hour to eat anything while the rest of my group had both bread and appetizers and I still didn't even have a salad. I was in tears by the time it was over since it was supposed to be my special day and I was so hungry. After the last time I am done. I order off the gluten free menu. I tell the server I have a gluten allergy and my reactions are severe hoping they will take it seriously. I even ask them to please personally let the kitchen know I can't have any gluten and to please please please not put any bread on my plate. Server always responds absolutely I will make sure I tell them myself. I always order the shrimp off the gluten free menu. EVERY. SINGLE. TIME. my shrimp still comes out sitting on top of a slice of bread in the middle of my plate and by the time they remake my order everyone else has finished eating while I sit there starving. Never have they offered me money back for my trouble. This is not just at one location. I've tried several in different cities with the same experience each time.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu