Review of Panchero's Mexican Grill

Awful service. Have been many times previously, with great experience. When we walked up, we asked the man to change his gloves, get a new rice, chicken, and utensils for both because we had a wheat allergy (actually celiacs, but people usually get that better). He said "excuse me?" So we repeated it. He said "seriously, are you kidding me?!" He muttered something under his breath. He then told his coworker to "deal with this", like we were a nuisance. As his coworker came over (who seemed quite nice, and shocked with this man's behavior), we said "excuse me!?", And he replied, word for word, "get your food and get out!" We replied "that was extremely disrespectful, we won't get our food, but we will in fact get out". we walked out. We were suprised, because pancheros has always been a great gluten free option for me, and have always accommodated to my needs. We did not catch this man's name, but he had a gray beard, rectangular glasses, and was almost completely bald.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering