Panera
$ • Restaurant
Most Recent Reviews
We purposely ordered at counter instead of kiosk to be sure our allergies were handled properly. Young man at counter told us a manager must come handle allergy orders, so I thought that was a good sign. I asked to order the Mediterranean bowl and questioned if there was anything that needed to be altered to ensure it would be gluten free. The manager indicated to the cashier for him to remove the feta and yogurt from my order. When I shared that those items are dairy and not gluten, the manager seemed confused and got out the nutritional info book. 2 out of 4 in our family ordered GF food items. When our takeout bag was ready, there was a baguette loose in the bag with unwrapped plastic forks. While we were waiting for our food I heard the same manager tell a customer that she had been working there 3 years. I don’t think allergies are taken seriously at this location.
They have a lot of Gluten free options and ways to adjust meals to make them gluten free.
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Reviews of this Chain
I haven’t been to this location but Panera is not known for having good GF options. I have had success getting tea and coffee at the So Burl Panera. I wanted to add this location to the app to hear others’ experiences.
It has been some years since I’ve been there but mostly there wasn’t any celiac-safe food and I would only get tea. They also have coffee.
Had the world’s most lame salad. Would not recommend.
I have gotten soup from Panera a few times and have not been glutened. Several employees have warned not to order salads if you have celiac. The ingredients are prepared on the same surfaces as sandwiches.
Fuji apple chicken salad is my go-to. Order at kiosk can add allergy notes. Any allergy meals are packed to go and not on open plating to avoid cross contamination.
