Had previously given them 5 stars for getting not getting glutened and being very careful with prep. Tried today to get gf and explained the need for separate utensils, and watched them immediately use the same ladle for sauce. Went to look up what meats were safe, and discovered the allergy guide on their website changed so no idea what meats are safe anymore. Very disappointed and will not be returning. Can't risk getting sick so into the garbage it goes...
No
I love the crustless pizza. You can customize them, so I would say they are aware of possible cross-contamination. I have asked for a fresh one to be made, and they were fine with that.
— Separate gluten-free menu
— Some
— Excellent
We get takeout from here on a regular basis. They will change their gloves if you ask. She’s never gotten sick.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
I've ordered here many, many times over the years. When they first got the Udi's crusts, we were told all GF pizzas were prepared in the back in a designated, GF area with all fresh, uncontaminated toppings.
For a long time, that's how it was. Not sure when it changed.
Today, I ordered online. I went in to pick it up, and they were still preparing my pizzas... on the regular pizza line. Great.
It seems that at some point, without notice to their customers, they changed their procedure.
Now, they ONLY prepare in the GF space *IF* you tell them it's an allergy.
Yet, when we've ordered, no one has ever asked; and, there is *NO* notice in the store to let you know this.
(Ordering a GLUTEN-FREE medium pizza that costs more than a regular large pizza isn't enough. :/ )
— Not very
— No gluten-free information on the menu
— Some
— Good
pizza is Udis and its ok, good price considering others are smaller and more expensive. Pretty good customer service but ask that they use fresh sauce and cheese from back since they use spoon and sauce/cheese on regular pizza and double dip.
Love their take and bake pizzas! Becomes a regular place for my family and I!
— Gluten-free items are marked on the main menu
— Some
— Excellent