TLDR; given regular pasta, told was gf, I unknowingly ate half of it
I made it explicitly clear I needed gf precautions and it seemed that was understood and was on the ticket sent to the kitchen. Was still given the regular pasta and told it was gf, despite their gf being penne and this was not, which I found out halfway into finishing the meal. Meal was comped and the manager apologized but that was it. I was so excited too because of all the great reviews but not sure how they could so blatantly and confidently mess up the order.
— Not at all
— Gluten-free items are marked on the main menu