Review of Passport Pizza

Worst customer service ever. I have never been met by such a cruel, arrogant person at any business than I did than with this one. On their website they advertised GF pizza and breadsticks with photos and even offered one GF pizza in deep dish. when I ordered it I was given that same cracker thin pizza crust for sticks even though the photo on the site showed something quite different. I wrote them to question the difference between what they showed on the site and instead of being polite about it the woman called me a liar saying that they had no such thing on their website and then lectured me about how much it costs them to make gf pizza and as very arrogant. I sent her a screen capture from their website to prove that I was telling the truth about the misleading information on their page and she was still rude never apologizing for treating me, the customer like a moron. Another time I had to wait over an hour for a pizza and the last straw was when they sent me a half off coupon for their pizza when it wasn’t working I called in and she proceeded to tell me that they would never ever homor that for a GF pizza because GF doesn't count as real pizza even though GF IS NOT listed on the coupon as one of their exclusions and I have used the coupon code in the past on GF. They treat GF people like an annoyance that os putting them out and are just horribly rude. One time when we went in to pick up a pizza another customer came in and was upset they screwed up his order. The manager offered the guy a free pop and then told the guy that if he wanted to the guy had full permission to shoot anyone he wanted in the building with a gun if it would make him feel better. Then the manager told the guy that he could also shoot either myself or my mother as well if he wanted to because it didn't matter to him. I realizethat he was trying to joke, but the threat of violence is no joke and this was before I had the issues about the website. I just thought it was a tacky comment the manager made thinking he was funny, but I see now that they truly hate their customers especially the ones who are GF. If you want a good GF pizza don't bother with them. Go to Cloverleaf instead.