Our waitress was very knowledgable and explained that while they do their best to prevent cross contamination, there is still a chance of flour particles in the air landing on GF food. We decided to risk it since that risk is the same everywhere and at least here they understood and acknowledged it. My son had the GF pizza which was delicious and he had no adverse reaction. They make their own GF pasta and GF pizza crust here! This is the only place we’ve ever been to where they make their own GF pizza crust rather than serving the frozen Udis crust. Go try it!
This is one of the best gf pizzas I've had, like in my travels around the country. The upcharge isn't much either, which is rare. We asked for an appetizer - that normally comes with bread - done gf, and they cut up a gf pizza crust, sprinkled it with garlic and cheese and served it to us in replacement. Loved this place.
Pizza was amazing. I asked the waitress about a cider being gluten free and she asked her bartender who took the time to look on the cider's website. When the website didn't say if it was she said she felt more comfortable with me ordering something else. The waitress then came back to the table again saying the bartender had done more research for me to find a picture of the cider bottle and the bottle of cider I originally wanted said gluten free on it. That's some dedicated service!!
The hostess, waitress and manager all seemed to be very knowledgeable about gluten free and cross contamination. Unfortunately, one of the people that prepped my meal was not, and a piece of spaghetti ended up in my gluten free pasta (their gluten free pasta is very different looking). Thankfully I noticed before I ate too much and before I ate too close to it. When I asked if they have gluten free spaghetti and brought it to their attention, they were very concerned and I wouldn't be surprised if they review their practices based on this experience, as I am pretty sure they were all horrified. Their response to the situation, the fact that they said they have separate pans, etc, and the waitresses knowledge of the menu all deserve 5 stars and I honestly wish I could leave off the star rating because I'm honestly not sure what to give. All of the stars are for the staff, but I did have to take off because I ultimately was given gluten in my food and did have a mild reaction. It seems like this was a bit of a fluke and hopefully they figure out what went wrong and fix it.
Disclaimer: I am gluten intolerant, not Celiac. Pastoral makes their own gluten free pizza crust, and had some really great options for toppings. I had the prosciutto pizza - the crust had a really good consistency, not too gummy. Not a ton of flavor on its own but with the amount of prosciutto on my pizza, I didn't mind. They also had Bantam cider, which I tried for the first time and really enjoyed. If you're in the area, worth stopping by! I will definitely be having their pizza again.
They had options...but was told by the server to not risk it because flour is everywhere flying around. The chef came out to try to make me feel more comfortable and offered a few options off the menu (salmon and vegetables) but I just had really hoped for pizza ...so I passed.