Review of Patrick's Butcher Boy Burgers

Okay there is a bit of a story here, so bear with me. My mum went in the establishment and tried to order a gluten free burger because she has celiac. The last 3 times she had been in they didn't get her burger right. This time around they were out of the gluten free buns, so they offered to make it a lettuce wrap instead. Long story short it came as a regular burger that was inedible for my mum who was trying not to break down. She doesn't want to be a Karen to be able to eat. The manager or owner, I don't know who he is wasn't really leading the staff of teenagers and the lack of knowledge with cross contamination is obvious. My mum and I both don't want the manager to see this and jump down his crews' throats because he also needs to improve.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout