The level of carelessness with allergy protocols is absolutely ridiculous. I used to be able to safely eat here, and think management has changed. I haven't been this sick from contamination in a long time.
I can’t explain why, but I am able to eat PDQ’s fried chicken tenders and fries with NO gluten reaction. I’ve been GF since July. I am Non-Celiac Gluten Sensitive and have had horrible GI issues with all other ingested gluten. I couldn’t resist PDQ, so I got 3 tenders. Nothing happened!! Is it the flour they use? I don’t know, but it’s a good thing they’re 2 hours away from me. :)
Fries were amazing, will be trying their grilled chicken sandwich on my next trip there.
Employee who helped us was happy to run back and check ingredients for the milkshakes (not GF) and answer any questions he could.
The tag for dessert is misleading since the milkshakes are not GF, nor are cookies for sale.. maybe if count the apple dip? Toffee nut I think, as dessert, that's GF; my boyfriend double checked because he loves the stuff.
I have a wheat allergy and eat the grilled tenders and fries all the time with no issues. You can also get the grilled sandwiches prepared as a lettuce wrap. The fries are prepared in a separate fryer and are super delicious! If you have any questions they have an allergen menu right at the registers.
They follow proper procedures to avoid cross contamination. However, they told me that everything is fried in the same fryer so our options were limited. We had a grilled chicken salad, with a broccoli side and it was delicious.
I told the cashier I have CD and she handed me the allergen list. We talked through some things and I ordered the low carb lettuce wrap with a side of steamed broccoli. It was good. I also had an awesome shake. So far so good.
We asked for the chicken sandwich in the lettuce bun bc there was no GF bun; the sandwich came on the brioche bun with the lettuce on the side. We asked for plain chocolate shakes and got shakes with cookie crumbles in it and what tasted like peanut butter also inside. So beware celiac and Peanut allergy patrons! Definite contamination issues!