4849 Town Center Parkway, Jacksonville, FL 32246 Directions

Top Reviews


Overall Rating

Review


Eat here frequently and haven’t been sick! It makes me nervous because the shrimp come breaded but I’ve asked about this multiple times and they said they use potato flour. It’s delicious and I eat here pretty frequently and haven’t been sick (the customer service is lacking though)

Updated 1 year ago read full review

Not celiac

Overall Rating

Review


Very nice manager! They now have more than just 2 gf options. I had the Mongolian rice bowl with beef... so yummy!

Updated 2 years ago read full review

Not celiac

Overall Rating

Review


My husband and I were going to this location for a while and the staff were super kind and helpful. Even the guys who cook waved when we came in because they knew us :) They always made my fried rice with gluten free soy sauce but when we went one day, the girl at the counter said they couldn’t anymore because the manager said “No” I asked to speak to the manager and she came right out and said they can make me rice and give me a packet of gluten free soy sauce to stir it in myself due to “corporate not wanting them to waste time opening each small packet for customers with special requests while it’s busy and risk backing up the other customers orders” When she said this I looked around and we were the only ones in line and about 5 others who were in the restaurant eating already. She said they can “do me a favor this one time” but no longer. I guess so much for customer service. Sad because the actual staff was great and the food always great, but this nasty manager ruined it. By the way, every other Pei Wei in Jacksonville has never had a problem making me fried rice with gluten free soy sauce and has always taken the extra time to open the little packets no matter how many other people there were :) Continuing to love Pei Wei....just NOT this location due to the nasty manager

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Gluten Free Menu
  • Soy Sauce

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Japanese
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


It would be awesome to have GF Asian besides PFC, but this experience will likely be my last with Pei Wei... It was not busy, and the chef definitely heard that I have an allergy to gluten, please change gloves, separate cookware, etc... The chef (petite short dark haired female) waved off the allergy request like she got it, and I should know better when it appears to be blown off... I ordered A GF sweet and sour chicken with rice noodles and Vietnamese chicken lettuce rolls with sauce... I was told both were gluten free. I ate two spring rolls with sauce and had one bite of the GF sweet and sour chicken which seemed to be crispy like it had a coating... while I am not certain which dish it was, one or both of them were NOT celiac friendly gluten free.

Celiac friendly?

No

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Coming in at 8 at night we were a little worried but the chefs made sure our meals were GF. Their options are small compared to the full menu but still offers decent GF Asian options.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


GF sweet and sour kid's chicken meal was tasty. My daughters approved and want to return. Menu is very GF limited and I was crazy about the GF Asian chicken salad...very bland.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


We ordered one kids meal gluten free and another regular. When we got home both looked the same and nothing was labeled. When we called restaurant no one could tell us definitively which was gluten free. They really should have a label!

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They were out of Vietnamese Rolls, which is what I come here for. I tried the Asian chicken salad, but it was bland: iceberg lettuce, three little shreds of chicken and a few thin strips of red pepper. Not worth 8 dollars. I took one bite and took it back. They were nice about refunding my money, though.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I have never gotten sick from eating there. and I am super - sensative.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Eat there all the time and love it. I never get contaminated.

Updated 7 years ago read full review

Overall Rating

Review


I'm gluten sensitive, husband is celiac. We both ordered gluten free and both got sick. Won't be going back.

Updated 7 years ago read full review

Overall Rating

Review


Dedicated area to prep gluten-free orders

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I have ordered takeout from this establishment a couple of times and have been really pleased with both the taste of the food and the precautions they take to ensure that my food isn’t contaminated. I’ve never had an issue with reactions after eating there.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Not celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


Gave my entire family stomach issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering

Overall Rating

Review


My daughter got very ill from eating here. I don't think they gave us a gluten free entre. It looked like the regular sweet and sour chicken with the package marked gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers online ordering
Celiac

Overall Rating

Review


Ordered 4 different gluten free options. Cauliflower fried rice and regular fried rice from gluten free. Was all wonderful! We can't wait to go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering

More Info