Pei Wei

used to be my favorite treat when I was in Springfield. this week they changed the menu and the options are limited. don't rely on staff to be knowledgeable of what is and isn't gluten free.

Great experience here. Came in to order take out and specified gluten free. I ordered the spicy chicken with white rice. The menu was small, but included more than just salads and actually had full entrees that I might've ordered even if not gf. Once I sat down to wait I heard the chef yell for the gluten free pan and oil, which was very reassuring. About 7 minutes later she gave me my order and had a sticker saying it was gf. She also made sure to give me packets of gf soy sauce. The food was very good.

Food okay, but very limited gluten-free options.

Celiac friendly?

Yes

The menu is small but awesome. My friend and i go here for lunch almost every Saturday (40+ times a year) and I've literally never gotten sick from it

Staff was neither knowledgable or helpful

Celiac friendly?

No

Ordered sweet and sour chicken from the gluten free menu and have never been so sick so quickly in my life.

Celiac friendly?

Yes

Very limited menu, but gluten free asian food is hard to find. Tastes fabulous, they have GF Tamari soy sauce packets and are very careful with handing your food. I have NEVER gotten sick eating here.

Celiac friendly?

Yes

Very limited GF menu. But they took care with the food. Celiac friendly.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac friendly?

Yes

Separate Gluten free menu and gluten free soy sauce. It was delicious. The first safe Chinese I've had in a long time.

Celiac friendly?

No

I ordered a carry out gluten free dish (ginger broccoli) from their GF menu. I tested it at home with the Nima sensor, and it contained gluten. Did not eat it as I have celiac disease and cannot eat any gluten.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have celiac and eat there all the time no problems. The sweet and sour and pad tai are awesome

Celiac friendly?

Yes

I love Payway :) it’s celiac friendly :)

PF Changs light, so to speak. Really good, fast chinese with lots of GF options. Owned by PF Changs

Celiac friendly?

Yes

Easy location, just after security. Had never eaten at a Pei Way before, so I was a little nervous. They do have a sign up about allergens and how they can't guarantee cc, but I had the original Pei Way and it was good! Spicy and fresh. Didn't make me sick, which was the best part!

Celiac friendly?

Yes

I have been here several times and enjoy the sweet and sour chicken and original chicken and shrimp. There are other choices as well. Yummy. i always tell them gluten free and severe allergy. takes a little longer to prepare but never sick. they have tamari in bottles but if i want any i only get the packets.

Celiac friendly?

Yes

Chicken fried rice was good, didn’t get sick.

I got their Gluten Free Sweet and Sour chicken (since that’s also DF) for the 1st time back in early January to-go and I got sick. But my kids have been begging to come back, so I braved it again and ate at location. Ordered same thing since I can’t have dairy and any of their GF meals do contain dairy. I was prepared to be sick but thankfully wasn’t! Meal was good and I was very happy to not be sick afterwards. Not sure what happened a few months ago when I was gluten’d, maybe Cross Contamination issue or they gave me non-GF the 1st time. I would say this place is a roll of the dice. 🤷🏼‍♀️

Celiac friendly?

No

Updated my previous 1 star review. We used to eat here frequently and had several bad experiences and stopped for about 2 years. We recently tried it again as the gluten free menu had changed and we had an excellent experience. It just goes to show that a staff that cares makes a HUGE difference in the allergy friendly food quality. I wouldn't guarantee is celiac safe BUT as someone with a severe gluten reaction, I had no trouble after our most recent visit.

Celiac friendly?

Yes

Excellent service here! They were very careful preparing my food and the sweet and sour chicken was fabulous! Great service, happy place!

Celiac friendly?

Yes

Clearly marked gluten free options on the large wall menu when you enter, delicious flavorful food, and knowledgeable staff

I, too, had the Pei Wei Chicken (w/ the cauliflower rice). I was also surprised when it was deep fried, but no issues.

Eat here frequently and haven’t been sick! It makes me nervous because the shrimp come breaded but I’ve asked about this multiple times and they said they use potato flour. It’s delicious and I eat here pretty frequently and haven’t been sick (the customer service is lacking though)

I like Pei Wei a lot, but their meals can be a hit or miss. They are not consistent. I go because it’s affordable and convenient for me. Especially as take out.

Celiac friendly?

Yes

So far so good- chains like this make me nervous, but we've eaten here several times with no issue. Extensive menu, and to-go orders have always been clearly labeled.

AMAZING ! Food is top notch and the gluten free options are incredible. And ya made fresh in an open kitchen concept. Bowls that you can get rice even fried rice. Oh and cauliflower rice too!! It’s my favorite place. I just wish they had more locations. Give it a try

Love their gluten free options!! Cauliflower rice is the best

Menu says GF, but staff have no idea.

Celiac friendly?

Yes

I love the sweet and sour chicken and shrimp combo. They are very careful and cook separately after changing gloves. I’ve never gotten sick and I am very sensitive.

Staff pretty gluten free clueless. Got the lettuce wraps gluten free. They used noodles in stead of rice? I guess they add gluten to their white rice? Swimming in water. Kind of a mess to eat. They also have changed their $2.19 ice tea selection. Yuck! Asked me twice if everything was good and I said no. Said sorry and ran! What kind of customer service is that? At least they asked??? Lol. Very disappointing 😞

Celiac friendly?

Yes

My favorite. Pei wei original and fried rice. They even label it GF on takeout packages. amazing

Celiac friendly?

Yes

GF clearly marked on take out containers. Separate pans & utensils are used in prep. Several great menu options! We eat here about once a month this year and never been glutened.

Celiac friendly?

Yes

Separate gluten free menu. Delicious options. Food comes out labeled gf. They also have gf soy sauce.

Celiac friendly?

No

Staff was very friendly and forthcoming when I asked how gf kung pow chicken. I was told they do bread the chicken in potato starch and then fry it. I asked if they have a dedicated gf fryer and was told they do not. 😢 Not celiac safe..

Celiac friendly?

No

Although I have loved eating here before being diagnosed with celiac, I would no eat here being gf. I have tried to eat here countless times and every time I end up getting sick. Although I wish I could eat here, it is not the best for someone with celiac disease.

Celiac friendly?

Yes

Have eaten here numerous times. Great GF menu. The employees are well educated and accommodating. Ask for GF soy sauce. Food great!! Recommended.

Celiac friendly?

Yes

I will say this my go to place for Asian food. I have ordered most of their gluten free items and all have been delicious. Overall, their food and service has been great!

They offer gluten free options, and do a pretty good job. No restaurant can be perfect. Probably NOT a good option for celiacs with mid to high sensitivity.

Celiac friendly?

No

They said they would take precautions but you could tell they didn’t care. Didn’t clean anything and two of our dishes had gluten noodles in them when we specifically told them we had celiac

Celiac friendly?

No

Ordered GF Mongolian Chicken. Told them to take allergy protocols. Yet, dinner had pieces of noodles in it. They did refund our meal, but now my son is likely to be sick. I don’t trust them to take appropriate protocols in the future. Do not recommend. :-(

Celiac friendly?

Yes

If you don't like spicy, they basically have one option - sweet and sour. It's good, but that's it. UPDATE: menu is WAY better now, lots of options

Celiac friendly?

Yes

I really enjoy the Kung Pao shrimp! So crispy and delicious. It’s nice that they offer menu items that PF Chang’s doesn’t offer.

Celiac friendly?

Yes

They have a new and improved gluten free menu. They even offer cauliflower rice now! I still find most sauces too sweet or greasy though.

Celiac friendly?

No

Several options but be wary of cross-contamination.

Don’t trust it! Got sick, food is everywhere for cc. Asked server when they brought it if it was gluten free. He was like yeah the chicken is. I’m like I got the beef! He’s like that’s what I meant.

Celiac friendly?

Yes

I tested the gluten free fried rice with my nima and it came back gf but advise caution because only God knows what pans they use for their gf food.

I'm gluten intolerant. Went there yesterday and made sure they understood, but I had a bad reaction. Not going back.

Celiac friendly?

Yes

I’ve been getting a few GF meals here and it makes me happy. I’ve missed Chinese food!

Celiac friendly?

Yes

They’ve added several gluten free options: King Pao, Mongolian, Pei Wei Original, Sweet and Sour, Ginger Broccoli, and Fried Rice bowls! The Edamame, Chicken Salad Lettuce Wraps, and Asian Chopped Salad are also GF. I didn’t double check, but it looks like each item is cooked up in its own wok.

I really appreciate they have gf soy sauce and tasty food

Celiac friendly?

No

I got sick from this place.. I’m pretty sure from cross contamination. I don’t trust this place. I don’t think they switch out there wok bowls.

Love this restaurant so much!! Their sweet and sour gf chicken is so good

Celiac friendly?

No

Ordered the ginger beef and broccoli over rice. Specifically said gluten free. Everything looked fine, until I noticed small pieces of noodles in my beef and broccoli. It literally looked like leftovers from someone else's plate. So far they've messed up and contaminated my plate twice. Not sure if I should go there again. Was incredibly sick 'cause of them.

Celiac friendly?

Yes

Love this place! It’s not often that I come across gluten free Asian food options, so this place is a true treat!

Many options at good prices. The spring rolls are really good, as well as the Kung Pao. We definitely plan to eat here again!

Staff was knowledgeable about gluten allergy. Ate the sweet and sour chicken with plain rice off the gluten free menu. Tested it with my Nina Test Sensor for gluten and came back negative. I did not have any reaction. Will try again soon to see if the trend continues.

Fresh food and menu was easy to find what was gluten free. Staff new that soy sauce can gluten. Didn’t give a 5 only because of the limited choices for gluten free food.