I have eaten here many, many times over the last four years. The food was always good and celiac safe, but no more. I have gotten sick the last three out of five times I have eaten there. And twice it has been more than just gluten, it has been more like a touch of food poisoning. This time my wife and I had different gluten-free dishes, we both got sick, and like the times before the food was just not as good as it normally is, so I’m not sure if it is a management issue or a cook issue. Makes me sad, great place. Hopefully somebody will post on here when they figure it out and get it corrected.
The gluten free menu has a few safe options and the food was tasty. It has been a long time since the last time I was able to eat anything Asian. Thank you for trying Pei Wei. Something is better than nothing and so far so good without any issues (fingers crossed), it's still early.
Not a lot of options on the menu
They did finally add items to their list as mentioned by other who have reviewed but I too have gotten my order wrong 2/3 times. While the sweet and sour shrimp wasn't bad, it seams rather lame that their options are still so limited. Much prefer driving down the road to Mama Fu's to have some variety and only have to confirm my order once like a regular person.
I created a profile to review this place. I'm a Celiac of 5 years. Though they clean the shared cookware, they do not have certified practices. We came here out of sheer necessity for finding something GF in the area. I tell you, there are a total of 5 things on their "gluten free menu".. so you better like one of them or ur SOL. For a chain I expect better things. Mama Fu's has it going on with getting with the times..so I don't see the issue. 2 entrees offered total, a salad or two, some salad wraps, a menu the size of my palm, lol. I'd say if you're looking to be 'Wowed' or even feel tended to, I'd say skip Pei Way. I definitely will next time. Namaste, gluten free ones.
The gluten free menu is small, but we actually thought that the sweet and sour chicken was phenomenal!! We talked to the manager and she explained how separate the gluten free food is and how she watches over them to make sure no cross contamination happens. She was very kind and understanding. We will DEFINITELY be back soon! REMEMBER: NO MATTER WHAT THEY TELL YOU THE LETTUCE WRAPS ARE NOT GLUTEN FREE!!!!!!!!!!!
Their food is good but they screw up your order 3/4 times and I have gotten sick from them multiple times.
My first time here and I ordered the sweet & sour chicken and the cook came over to me to verify my order and assure me it would be cooked GF since I asked a lot of questions when ordering. The cook brought the dish out with a GF sticker and GF soy sauce packets. He came out and asked me how I liked the meal. No issues. Overall great service and food.
Not celiac safe. My daughter and I both got sick
This used to be my go-to. However, they no longer take celiac seriously. I was promised the manager would make my salad. As I was eating, I found a wonton in my salad. When asking the manager about it, she said she let the new guy make it, so she'll have to ask him! I was a very loyal customer, but that was one too many times, I gave grace when they messed up. Sometimes I caught it before I ate it, sometimes I didn't....and paid for the consequences later. I won't go back. And yes, I got sick from that won-ton cross-contamination ...
I got sick from the GF sweet and sour chicken. It had the same batter as my boyfriend's chicken, who does not suffer from Celiac. I called to let them know that I got sick, and the manager basically said that I was lying and there was no way i could be sick. I'm very disappointed in this business.
Not recommended..contaminated food that was claimed to be Gluten free..please don't take any risk
This Pei Wei has slapped GF stickers on regular entrees, had stray and noodles in my rice, and gave me an entirely different person's order. Don't trust them.
Always so good and reasonably priced. Never gotten sick here and this is a go to for us!
We found a non-GF noodle in Our rice once . But before when we spoke to the manager it was all OK.
Excellent food and they take caution to not cross contaminate. I wish there were more options but the food is fantastic.
My husband has celiac disease and I am gluten intolerant and love being able to eat reasonably priced chinese food here! We usually order the spicy shrimp with extra veggies and my husband loves their Vietnamese chicken salad rolls and sweet chile sauce. We have never been glutened here. I just wish they would offer more GF options.
Really good food!!! I have eaten here many times and it has never disappointed. I always get the sweet and sour with white rice. would give 5 starts but the gf options are pretty limited and take out takes a very long time even if you are just picking up. I have never gotten sick and would definitely recommend.
I also have a dairy allergy, they were very accommodating! I had the sweet and sour chicken with brown rice and the VIETNAMESE CHICKEN SALAD ROLLS with chili sauce. VERY VERY TASTY! This was my first time ever eating at this restaurant! I'll definitely be going back when we return back from our travels
Dirty utensils and I got very sick after eating here.
I think it was so good and it was gf 👍🏻😀
We get food from here on a fairly regular basis. I always do take-out... even if I'm eating in the restaurant. The take-out containers are safe. The restaurant plates & cutlery are not safe. Really emphasize when you're ordering you, that you have celiac disease and that you're extremely sensitive. Talk to manager. Food is yummy and reasonably priced.
I gave celiac and have been glutened once in 3 years.
to be honest I love the food here and at it's price point I think it's hard to beat....but they cross contamination risk is so bad we don't go here any more. they made me sick far too often. if you have celiac eating out anywhere is a risk. I get that. the risk here is too high. the kitchen staff are sloppy and reuse the oil, which is not what the official process is supposed to be. now you have 2 buckets of oil right next to each other. one mistakes and neither one Is safe and now your sick. if you want to go, do so when they are not busy and talk to the manager
Always good, never gotten sick when ordering gf
LOVE Pei Wei! We've eaten there so much that my wife placed a temporary ban because she doesn't love Asian food as much as me. We've never gotten sick (both have Celiac). Food is similar quality to PF Chang's for a fraction of the price (atmosphere isn't as nice).
There are only two gf options I think: Peiwei spicy and sweet & sour. Just remember to order gf. I have tried both multiple times and they are very tasty! Fast and great service if you are in a hurry, also lunch time.
Their sweet and sour shrimp done gluten free rocks! The breading is amazing and the sauce is tasty. I had to double check that they got my order right because the breading was too much like regular tempura.
Got sick. Ordered off the gluten free menu.
Yummmm! Gluten Free Sweet and Sour Chicken here is so good and a big portion for a good price. I eat here all the time and the food here never disappoints. Although I do with I could try other items on the menu, but that's okay as long as I don't get sick with what I'm eating.
One star for the option of GF, otherwise, not worth a plug nickel.
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11 am - 9 pm
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11 am - 10 pm
11 am - 9 pm