I have eaten here many, many times over the last four years. The food was always good and celiac safe, but no more. I have gotten sick the last three out of five times I have eaten there. And twice it has been more than just gluten, it has been more like a touch of food poisoning. This time my wife and I had different gluten-free dishes, we both got sick, and like the times before the food was just not as good as it normally is, so I’m not sure if it is a management issue or a cook issue. Makes me sad, great place. Hopefully somebody will post on here when they figure it out and get it corrected.
The gluten free menu has a few safe options and the food was tasty. It has been a long time since the last time I was able to eat anything Asian. Thank you for trying Pei Wei. Something is better than nothing and so far so good without any issues (fingers crossed), it's still early.
They did finally add items to their list as mentioned by other who have reviewed but I too have gotten my order wrong 2/3 times. While the sweet and sour shrimp wasn't bad, it seams rather lame that their options are still so limited. Much prefer driving down the road to Mama Fu's to have some variety and only have to confirm my order once like a regular person.
I created a profile to review this place. I'm a Celiac of 5 years. Though they clean the shared cookware, they do not have certified practices. We came here out of sheer necessity for finding something GF in the area. I tell you, there are a total of 5 things on their "gluten free menu".. so you better like one of them or ur SOL. For a chain I expect better things. Mama Fu's has it going on with getting with the times..so I don't see the issue. 2 entrees offered total, a salad or two, some salad wraps, a menu the size of my palm, lol. I'd say if you're looking to be 'Wowed' or even feel tended to, I'd say skip Pei Way. I definitely will next time. Namaste, gluten free ones.
The gluten free menu is small, but we actually thought that the sweet and sour chicken was phenomenal!! We talked to the manager and she explained how separate the gluten free food is and how she watches over them to make sure no cross contamination happens. She was very kind and understanding. We will DEFINITELY be back soon! REMEMBER: NO MATTER WHAT THEY TELL YOU THE LETTUCE WRAPS ARE NOT GLUTEN FREE!!!!!!!!!!!
Several options but be wary of cross-contamination.
I’ve been getting a few GF meals here and it makes me happy. I’ve missed Chinese food!
They’ve added several gluten free options: King Pao, Mongolian, Pei Wei Original, Sweet and Sour, Ginger Broccoli, and Fried Rice bowls! The Edamame, Chicken Salad Lettuce Wraps, and Asian Chopped Salad are also GF. I didn’t double check, but it looks like each item is cooked up in its own wok.
I got sick from this place.. I’m pretty sure from cross contamination. I don’t trust this place. I don’t think they switch out there wok bowls.
Ordered the ginger beef and broccoli over rice. Specifically said gluten free. Everything looked fine, until I noticed small pieces of noodles in my beef and broccoli. It literally looked like leftovers from someone else's plate. So far they've messed up and contaminated my plate twice. Not sure if I should go there again. Was incredibly sick 'cause of them.
Staff was knowledgeable about gluten allergy. Ate the sweet and sour chicken with plain rice off the gluten free menu. Tested it with my Nina Test Sensor for gluten and came back negative. I did not have any reaction. Will try again soon to see if the trend continues.
Avoid as the worker stated it’s “usually” gluten free when you ask. After clarifying he said it again. Place is dark & doesn’t feel clean anyway but the good news is Chipotle is right next door with GF options.
Was very good food. Very safe once told.
Several gluten-free dishes are available and I didn’t get sick!
Got very sick from getting gluten free sweet & sour veggies with brown rice from here, I specified that I have a gluten allergy but must have gotten glutened anyway because I’m having a very bad gluten reaction :( not as safe as I thought it was, I def won’t be back.
They now have a separate dedicated allergen cooking area with dedicated GF pans and cookware! <<< IMPORTANT UPDATE!! We were told last time that all pei wei’s now have separate pans and cook areas for gluten free. I did not get sick last time. However, this time, I visited in person and stopped them before they cooked mine in the same wok as everything else. They said that they don’t actually have separate pans, but they do “burn” the wok before cooking mine. I told them that gluten is not something that can be burnt off like a bacteria and I canceled my order :/ Not Celiac safe. But gave two stars only because of the gluten free options for those who are not Celiac.
I went here last Sunday night and was looking forward to a nice gluten free meal. Told the staff to put an "allergy alert" and that I have celiac. They seemed to know what they were doing and I felt pretty comfortable with my meal when it came out. I was about a third of the way finishing it when I discovered an egg noodle swimming in the sauce at the bottom of my bowl. Long story short, they were very apologetic and refunded my money but I did end up getting sick. I will not be going back but if you decide to take a chance, maybe make sure to ask them to be extra careful and use a clean wok. I thought I did enough but obviously not. Mistakes happen and the Manager did say he would talk to his staff about this. Good luck if you decide to go!
The gluten free options are limited but clearly labeled. I tried the chicken salad roll. It was really delicious! I typically react very quickly (within 20 minutes) to even the slightest amount of cross contamination and I feel great. I will definitely be going back.
Excellent gluten free sweet and sour chicken. They now offer cauliflower rice which is also delicious. The brown rice and white rice is also gluten free, but of course the fried rice is not. Makes a great lunch or dinner. Yum!!
Celiac safe, lots of GF options!
Just ordered the gluten free Mongolian streak with cauliflower rice and got glutened. I've never had a problem at any other location but this one.
Staff was hard to understand with no assurance that menu item would not be cross contaminated. I did eat the Spicy Chicken because it was noted as GF. It was way too spicy but didn’t make me sick (as in glutened). Boston airport is woefully lacking in gluten free options.
There are many GF options. The food is delicious.
Juat a few option but, tasty. I have been about 5 times with no issues
The menu shows quite a few gluten-free options but when I asked at the counter she said she did not know why they have all of those listed because there was only one item they could make gluten-free
I inquired about gluten free options from their menu. When requested, they prepare gluten free menu items in a separate wok and use pre packages gluten free soy sauce. If you do not request it to be gluten free, they prepare it normally. I did not get sick here and the food was quite good.
I’ve been here a couple times and have not had any problems! The staff is very helpful to accommodate you and make sure nothing becomes cross contaminated. I had no reaction and my meal was delicious! I had the gf chicken fried rice with gf sweet n sour sauce on the side. They also have gf tamari that I got on the side. I’ve also had the gf sweet n sour and it’s decent, but the chicken was a little dry. Who knows, maybe it was just the gf version that made it that way.
Just found out this is FMGF founder Jason Elmore's favorite chain, eyyyyyy! Love Pei Wei, this location has consistently proved to be "safe" for Celiacs, and the Pei Wei app and rewards system are both simple to use. We typically do carryout and the quality remains pretty consistent. We've never had to specify "gluten free" in the order. We just order like normal folks, which is great. Recommended.
I don’t eat at Pei Wei anymore. Gotten sick from them twice, once from this location. Was served regular sweet and sour chicken here, not gluten free. Not consistent at all.
Great food and they recently added several more gluten free options that are all delicious! Never gotten sick at any location.
He menu specifies gluten free option if requested. I requested it, the woman even pointed it out on there menu but as I reflect, she must think it means it is gluten friendly as is because what I got made me so sick. I double checked the receipts afterwards and there was no mention of my request so I just got the regular items, which made me sick. Avoid it.
Gf pei wei original is amazing. Eat here often with no issues.
I used to eat here at least once a week. I shared my gf meal with another family member and he can't tell it's gf. The last 3 or 4 times I have eaten here it has made me sick. I repeatedly ask that it be gf and they assure me that it is. Yesterday after the manager assured me, she brought me my food with a fried wonton right on top in the middle. I pointed it out and she offered to take it off - not remake the dish. I requested that it be remade, and got sick anyway.