Review of P.F. Chang's

This is the sixth time I’ve tried this PF Chang’s ( only because I’m gluten free). The service is awful, the staff is rude and the managers are liars. The last four times we got the wrong food, I was given gluten food even though we triple checked and the manager swore it was safe. They ruined Mother’s Day, my birthday and now superbowl. We asked for sauce and was told no, it had extra. Then got home and it has no sauce. Called and got a hostile person who told us to come back a 45 minute drive round trip. I asked for a manger and was left on hold for 20+ minutes. Now I’m making sauce at home for 30$ beef and broccoli. The managers promised gift cards that never come and they don’t respond when you call. Avoid this place, especially if you have celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good vegetarian options
• Offers online ordering