P.F. Chang's

18 ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
11 ratings

As rated by the community

Town Center Drive
Collegeville, PA 19426

Most Recent Reviews


Celiac

Overall Rating

Review


This is the sixth time I’ve tried this PF Chang’s ( only because I’m gluten free). The service is awful, the staff is rude and the managers are liars. The last four times we got the wrong food, I was given gluten food even though we triple checked and the manager swore it was safe. They ruined Mother’s Day, my birthday and now superbowl. We asked for sauce and was told no, it had extra. Then got home and it has no sauce. Called and got a hostile person who told us to come back a 45 minute drive round trip. I asked for a manger and was left on hold for 20+ minutes. Now I’m making sauce at home for 30$ beef and broccoli. The managers promised gift cards that never come and they don’t respond when you call. Avoid this place, especially if you have celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good vegetarian options
  • Offers online ordering
Updated 2 months ago read full review

Celiac

Overall Rating

Review


This used to be a go to place for me and other locations I have not had any issues. But twice now I have gotten sick here ordering the GF spicy chicken. Two times I have had positive Nima sensor readings as well. No longer in my group of restaurants I trust.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Love going here. Staff was great. Waiter went in back and read labels to be sure her drink was safe.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Online Ordering
  • Restaurant
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Separate gluten sensitive menu. Limited dairy free options not listed on menu but, available upon request. Gluten free meals served on plates with logo. I enjoyed the chicken lettuce wraps and did not get sick.

Celiac friendly?

Yes

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


So accommodating and careful here! Also delicious choices and I especially appreciate the special plate so no mistakes are made!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


This is my go to restaurant as a Celiac! Great food and knowledgeable staff. They have special plates allergen marked so you can rest easy.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Only place in the area to get GF chinese, and a huge selection at that! Never saw such a huge GF menu at a mainstream chain restaurant. Bravo! My girlfriend will be happy to have some chinese leftovers at home :)

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Consistently good service, nice atmosphere. Dedicated GF menu makes it EASY. No need to try to explain things to your server. They have trained kitchen & staff in GF procedures. On the down side, serving sizes have gotten smaller. So, be sure to sign up for the rewards program to get bigger bang for your buck.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


Excellent!

Updated 9 years ago read full review

Overall Rating

Review


Great place, very good GF menu and staff attention

Updated 9 years ago read full review

Overall Rating

Review


They have great options of gluten free items. All of the dishes I've tried so far are all great. Love this place just wish they had one closer to me.

Updated 10 years ago read full review

Overall Rating

Review


Plenty of gf options. Staff is always friendly and knowledgeable. Love coming here!

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


Knowledgeable waitstaff, and an EXTENSIVE gluten-free menu including the Chinese-American dishes you can't get GF anywhere else. Everything I've ordered has been good to eat.

Updated 12 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


P.F. Chang’s is very serious about gluten, and has a separate kitchen space to cook gluten free dishes. They identify the gluten free dishes by using different colored plates, which eases my mind when you have a runner potentially bringing food out. The food is good and consistent.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout

Overall Rating

Review


I loooooove being able to going to PF Chang’s still. They are super when it comes to being knowledgeable about gluten free. Ot only do they habe. Dedicated part of the kitchen they cook gf in, the gf food comes out on a different color rimmed plate so everyone knows to be careful when serving it. They have at least a couple of options in every category of the menu. All of them are delicious. They even have gf soy sauce for you to have at the table. The servers are always great at making sure you are safe while eating. I eat here all the time and I have never fell ill after.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


PF Changs has done as good of a job as any. They have a GF menu and will do thier best to limit cross contamination. I have eaten there 5 times across 3 different locations and been ok every time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Got the Chang’s spicy chicken and beef fried rice. Everything was delicious as usual. We’ve been to this location twice and haven’t had an issue with the gf menu.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Seemed very aware re good protocols. Had chicken lettuce wraps, fried rice and Mongolian beef with no issue. Also ordered spicy chicken which was great but found a stray noodle in it which was concerning (celiac in our group did not eat the chicken due to spice - thankfully - but speaks to issues re cross contamination).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info