I dined in a group of 7 and am coeliac. There were a few gluten free options (nb check the pricing on the GF menu - I questioned everything being $2 more expensive than reg and they said it was an error). Servers weren’t that knowledgeable about any of the food or wine items and they tried to sneak extra drinks we didn’t order onto the bill. Food was pretty good and venue had good atmosphere
Asked for the gluten-free menu, grilled the front of house on their GF guidelines, had the alerts put on the order, and got some pretty tasty (albeit expensive) food. No lunch options unfortunately so you have to get the full serving.
I love P.F Chang's! However, my food was NOT gluten free, at this location... I told the waitress I wanted the gluten free Chang's spicy chicken, she confirmed I wanted my food GF, and my food arrived on the dedicated GF plate like always.. It tasted amazing, yet a little different than anytime I had it in Florida (where I never had a single problem at any of their locations.) They severed me gluten on a "gluten free" plate >:( and on top of this I paid extra for GF food that wasn't even GF. I felt sick that night and all that week. My husband and I love eating at P.F. Chang's, but I do NOT trust this location at all. The staff needs proper training, which they clearly lack. I contacted PF Chang's customer service, and they did nothing other than say sorry.
This is not the same Changs you go to on the mainland. The staff isn't well trained and the manager wasn't very knowledgeable. They don't make the pot sticker sauce, the lettuce wraps were very salty, and the chicken dish I had wasn't very good. The new lemon chicken dish isn't good. I didn't get sick but I was nervous.
I knew P.F. Chang's was supposed to have a trustworthy gluten free menu, so I made it my first place to dine out after being diagnosed with Celiac and being GF for three months. My best friend also has a severe gluten allergy that causes dermatitis herpetiformis, so we went together. We ordered GF and thought our waitress was just a bit spacey, but she must have had no clue what was going on. We both ordered different GF dishes and shared so we each got half. We finished it all because we felt confident it was truly gluten free. We were sadly mistaken because within 24 hours I was at the doctor's office with what I was sure was food poisoning followed by a week of fatigue, brain fog, and horrendous stomach cramps and all that go with that. At the same time, she was visiting family on the mainland and had to go to the ER for severe blisters on her mouth and fingers. I know P.F. Chang's is supposed to be very trustworthy, but if you have an allergy and visit this location, please make sure you talk to a manager to confirm the severity of the situation so this doesn't happen to you. I won't take a chance at this location again... Ever.
Horrendous for people with allergies and intolerances. I ordered the Gluten Free chicken ginger with GF egg drop soup and got skin rashes. I couldn't believe it. Then I went to the website and checked their allergen menu and discovered they openly reveal that nearly ALL of their gluten free dishes contain multiple allergens such as soy, shellfish, etc. The only thing remotely safe was the brown rice. Would never recommend for celiacs.
I got takeout from the gluten free menu three times. I got sick the first two times but thought it was just my body doing its thing. The third time I got takeout I had to call an ambulance to check my vitals because I got so sick. I then decided to ask other gf people I know if they have ever had food off the gluten free menu here. EVERY person who had been to PF Changs had also experienced allergic reactions to the food that is supposedly gluten free. Someone also told me they had to request gluten free soy to be used in the dish because they will not use it unless otherwise told. Eating here has caused my worst allergic reactions to date and I will not go again.
This was my tried and true restaurant until my birthday lunch. First, they had no free dessert for my birthday because they have no GF dessert. Then I got deathly ill. The doctor squeezed me in the next morning and ran a gluten antibody test which was positive. It took days to recover and many other tests. I wrote management and never heard a word back. I'm done with the special GF plate fake out.
I have eaten here 2 times in past year with no issues. Great GF menu. I think I got chicken and broccoli for one lunch and maybe chicken lettuce wraps one lunch plus gf egg drop soup. Nice to have a yummy safe option and lunch prices are good considering the high quality.
Staff was very knowledgeable and assured me my food was safe. I didn’t have a reaction. Only reason for not giving 5 stars is that the gluten free food is more expensive than the regular version and the taste is not worth the price, however it’s the only place in town to get gluten free Chinese food.
This was one of the first restaurants we went to when my boyfriend was diagnosed with celiac disease. Even though he was the only one with celiac, all of us having dinner ordered off of the gluten free menu to avoid any confusion or risk of cross contamination. As soon as we got home he was sick. Not sure what happened but I wouldn’t recommend it.
Love all the gf options and that everything gf comes out on a different plate that has their logo around the rim of it.
Ate there tonight and had one of the best experiences I’ve ever had. My waiter made sure that my menu was the gluten free one and that my food was gluten free. The food was very good and it was all delivered on plates that indicated I was gluten free. It was a great experience and I will definitely be going back.
Glutenfri meny - stort pluss i boka! God mat og store porsjoner. Servitøren gjorde jobben sin, ikke noe mer. Derfor fire stjerner.
I’ve eaten here many times, never got sick! Also super delicious food as always. If your celiac they separate everything. The white plates with the black lines around the edge are dedicated GF plates and the RED ramikins are for their sauces that are GF. So they really do take care of your food and are super knowledgeable!
We went the other day for dinner. My gf got the lettuce wraps that she usually does and they made the correct dish, however, my gf got glutened because of cross-contamination. We no longer feel safe ordering from PF Chang’s and will not be back to frequent this chain. Our meals were comped, but still damage was done.
P.F. Chang's are always amazing for Celiac no matter where you go. The allergen knowledge is top notch. They always bring the food out on a special plate so you know it's gluten free.
Love the gluten free menu, even if there isn't much offered. The price is HIGH. Last time I ate there I found rubber bands in my food.
Very limited gluten free menu. 1 starter, 1 soup and about 8 mains. Service was very hurried. No sooner sat down and waitress wanted to know what we wanted to drink. Came back 2mins later to take drink order. Back with drinks, wanted food order. Main meals brought over before we had finished our starters. Then the bill, not asked if we wanted anything else. Wouldn't go back.
The few times I have been here over the last 4 years I have had wonderful service and knowledgeable kitchen staff. I can not have egg on top of being celiac and the meat is marinated with egg. However, upon arrival and speaking to the MOD (and after checking if the chef had non-marinated chicken) I felt confident I would have no problems with my food. I was correct. I ordered the lettuce wraps and chicken pad tai and Holy moly, it was fantastic!
Dedicated gf menu, fabulous food, had pad Thai! Huge portions
Staff was knowledgeable. There is a separate gluten free menu if you ask for it. I love that all gluten free dishes are serve on plates that are different from all others so that you and the staff know from one look that it’s gluten free. I go here all the time and I have never had an issue.
While P.F. Chang’s has a gluten free menu, unknown to us, staff is/ was confused. We ordered from the GF menu for our entire party so all food would be safe. The manger intervened (unbidden by us)after the first course (lettuce wraps) was already eaten. He apologized for the delay and said our food was coming soon. We should have known then...After our meal, the waiter cleared the dirty dishes from the neighboring table to his serving table and then and then started boxing up our leftover rice next to the dirty stack. I corrected him, told him he had contaminated our food with gluten and germs. and he then brought us fresh boxed rice and with clean hands he boxed up our entrees.My celiac daughter is currently bedridden, in pain, fuzzy brained , missing out on school, life, letting her team down and feeling depressed.
Staff was incredibly knowledgeable. GF menu & certain GF space including different plates. Just make sure you let your server know you’re ordering GF. Also, they have GF soy sauce which is a huge plus
They have a gluten free menu and the food was delicious. The waitress was so helpful!
My child with celiac got glutened twice this spring. When we went back after the first time I let them know, made sure they were still maintaining a separate prep area. And my kid was sick before we even left the restaurant.
This PF Chang's restaurant is Gluten Intolerance Group certified (GIG), which is such a relief! They supposedly really know about gluten & celiac. Delicious & safe food! I am a very sensitive celiac & did not feel sick after.
GF menu, server knowledgeable and the food delicious and safe :)
Awesome food. Many gluten free options including lettuce wraps, Chang’s spicy chicken, and chicken fried rice. Super good food. The staff was friendly and helpful. Gluten free soy sauce is kept separate from the normal one.
I don't know if the girl I spoke to on the phone was misinformed, but she said they do not use a separate cooking area at this PF Chang's and just clean the wok. Didn't sound safe enough to risk eating there!
Nima tested. GF Lettuce Wraps contained gluten. The server had the lettuce wraps made again with special attention to prep; tested with Gluten again. However, street noodles, fried rice and Mongolian beef all tested GF. The manager was perplexed and cannot figure out where the cross contamination is coming from on the lettuce wraps.