One of my favorite restaurants! Delicious food, great staff and I've never gotten sick.
2018 Though still completely safe, this location has really slipped. Food was overcooked and bathroom needs scrubbing. I guess my previous review was dropped because it was too old. Love the Chang's spicy chicken. Have never been sick eating here. Food and service are better than Roseville.
This is the 5th time I've eaten at PF Changs in downtown Sacramento. Great service, very knowledgeable staff and obvious care taken with my orders has resulted in no reactions from any visit to PF Changs, in Sacramento, Bakersfield and Valencia, where I've eaten recently. If you make sure they understand your GF order really matters, you should be safe.
Seperate cooking area and very knowledgeable wait staff and kitchen.
Not sure why this has so many negative reviews. I have severe celiac and right off the bat our waitress Kirsten made us feel comfortable and she was so Friendly!! We ordered the lunch Mongolian beef & changs spicy chicken which were very saucy and delicious!! Good food good service no problems!
I have had a similar experience with this location. I have celiac & am sensitive to cross-contamination. I enjoyed going to this restaurant and it was my "go to" choice for gf dining but after bad reactions on the last two visits, I have crossed this restaurant off my list of safe places to eat. What has changed at this establishment?
I don't live in Sac so I mainly frequent the Roseville location, which is far superior in my mind. Here's why: A. I've ended up sick 3 of the 4 times I've been here. I'm not nearly as sensitive to cross-contamination as many others so clearly there's something going on here. In comparison, I've never had a single problem after eating at the Roseville location. B. Sickness aside, I found ordering GF food here to be a pain. Because some of the sauces they use have gluten, they won't use them, but they also won't substitute so your pay $13+ for a plate of steamed veggies. Once they brought me out some GF sauce and charged me extra for it. Again, that's never been a problem at my local location.
PF Chang's employees are very well trained in cross contamination issues, and have systems in place, to accommodate GF dining. The food is great, and its so wonderful to dine out and order off of a regular menu and not have to worry about getting sick! They have separate kitchen area, and designated "logo" dishes to identify G F orders. Fabulous experience. We dine their often without worry!
Awesome food! Even had desserts!
I know P.F. Changs has a so-so reputation in the GF community, but I have never had an issue with this one. They always take care with my order and bring it on a specially-marked plate - and the food is delicious (I love the pad Thai!)
Good food, staff was knowledgeable. Didn’t get sick.
I’ve been here about 5 times. 3 out of 5 times I have gotten sick. The 2 times I didn’t get sick were when I got a salad. Anything in their wok or that involves soy sauce have gotten me sick.
Overall it was great quick food. Didn't have a reaction.
I give them one star only because I have to, I ate there a little over a month ago, I told the waitress I was celiac and ordered off the gluten free menu. I got the fried rice with my meal and did not notice it was not in a gluten free dish, I got very sick, later I called the manager to let him know what happened. He seem very nice and assured me he would get with his staff and he offered to send me a gift card so I would his place another chance. I gave him my address and have yet to receive a thing
Awesome service. Great meal from GF menu but still was sick.
This has got to be the best P.F. Changs location in the inventory. My wife and I ate here last week and had incredible service and delicious food that was safe for me to eat. I highly recommend getting the Ring Of Fire sauce if you like spicy food. Our server recommended it for me and had them make some that was gluten free.
GF menu. Great service. Great food. No complaints.
I ordered the GF chicken lettuce dish, and my coworkers ordered the regular one. I could clearly see that my dish was prepared differently, it looked different and was on a different type of plate. They assured me they told the chef and that it was prepared in a dedicated wok. I felt good eating it, but it wasn’t as good as the regular was pre-celiac. Servers were very nice and understanding of my concerns.
Had a great meal! Gluten free menu, waiter was knowledgeable, The Mongolian beef and lettuce wraps, were delicious, didn't get sick the next day.
It's greasy Chinese food. But it's tasty. The staff assured me that all the gluten free food is prepared at a separate station, and the have a gf menu. When I tried to order the agave margarita, I was told it wasn't safe for me, and the waiter suggested Tito's with lime instead. I was a little surprised that the margarita wasn't safe but impressed that the staff had been trained to consider that.
I tried out the GF menu at the new P.F. Chang’s with excitement because I’ve heard how vigilant they were in controlling for cross contamination. They have a dedicated kitchen area, their own pans, plates, etc. I liked the range of options on the GF menu, too. My waiter was very enthusiastic and helpful, and he strongly recommended the Hokkien Street Noodles! I was very excited to try it, and it sounded and looked like something I shouldn’t be able to eat since being diagnosed celiac. I nima tested my meal just to be cautious, as is my protocol anytime eating out, and gluten was found. :( Total bummer. They were willing to switch it out for another menu item. I picked the lettuce wraps, and they came back gluten free and safe. But I did get the sense of frustration by the restaurant manager and another staff member. They explained that they followed all the protocols and were confused on how it would register gluten. It made me feel a little on guard, but I just tried to stay focused on my health and not let that intimidate me.
The take out is very well done and I have never had a reaction from them. However, the first time I dined in i felt the effects. They have different plates and i got things I normally order for take out,but this time it didn’t go well. I had a reaction within 5 minutes.
GF menu. Service was great and our server was super helpful. We had a great meal!
They have a gf menu and dedicated wok but my server was clueless. They brought out the non GF version of the chicken with broccoli and luckily I caught that it was not on a special plate as it was supposed to be. They made the GF version quickly but I'd be skeptical when you eat here.
I have been here a dozen times and never gotten sick. Separate plates indicate allergy, manager usually, but not always, brings them out. The only downside is that they seem to have taken the chocolate dime off the menu leaving no GF dessert choices. Ice cream is an option but I avoid ice cream when eating out because I can’t usually read the ingredient list for that item and barley malt is a sneaky one in ice cream sometimes.
The waiter was very knowledgeable about the gluten free menu! My boyfriend has a severe allergy and he never gets sick from here, always a favorite when we come Vegas!
I have to eat GF and my wife were at the PF Chang's on 11-16-18 and was informed that the Chocolate Dome, that we've ordered many times before, is no longer on the GF menu and was delared not GF anymore. We were also informed that they DO NOT have ANYTHING on their menu that is GF for dessert. However, for dessert, our server brought my wife a spring roll with Coconut ice cream and strawberries. Excuse me, but wouldn't Coconut ice cream and strawberries be GF?? Furthermore when our server brought our check, it said that we had Jack Daniels and Sangria for drinks and we NEVER drink that ever. This was a very disappointing dinner experience for us.
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