One of my favorite restaurants! Delicious food, great staff and I've never gotten sick.
2018 Though still completely safe, this location has really slipped. Food was overcooked and bathroom needs scrubbing. I guess my previous review was dropped because it was too old. Love the Chang's spicy chicken. Have never been sick eating here. Food and service are better than Roseville.
This is the 5th time I've eaten at PF Changs in downtown Sacramento. Great service, very knowledgeable staff and obvious care taken with my orders has resulted in no reactions from any visit to PF Changs, in Sacramento, Bakersfield and Valencia, where I've eaten recently. If you make sure they understand your GF order really matters, you should be safe.
Seperate cooking area and very knowledgeable wait staff and kitchen.
Not sure why this has so many negative reviews. I have severe celiac and right off the bat our waitress Kirsten made us feel comfortable and she was so Friendly!! We ordered the lunch Mongolian beef & changs spicy chicken which were very saucy and delicious!! Good food good service no problems!
I have had a similar experience with this location. I have celiac & am sensitive to cross-contamination. I enjoyed going to this restaurant and it was my "go to" choice for gf dining but after bad reactions on the last two visits, I have crossed this restaurant off my list of safe places to eat. What has changed at this establishment?
I don't live in Sac so I mainly frequent the Roseville location, which is far superior in my mind. Here's why: A. I've ended up sick 3 of the 4 times I've been here. I'm not nearly as sensitive to cross-contamination as many others so clearly there's something going on here. In comparison, I've never had a single problem after eating at the Roseville location. B. Sickness aside, I found ordering GF food here to be a pain. Because some of the sauces they use have gluten, they won't use them, but they also won't substitute so your pay $13+ for a plate of steamed veggies. Once they brought me out some GF sauce and charged me extra for it. Again, that's never been a problem at my local location.
PF Chang's employees are very well trained in cross contamination issues, and have systems in place, to accommodate GF dining. The food is great, and its so wonderful to dine out and order off of a regular menu and not have to worry about getting sick! They have separate kitchen area, and designated "logo" dishes to identify G F orders. Fabulous experience. We dine their often without worry!
Awesome food! Even had desserts!
I generally love P.F. Chang’s as a chain but this location just isn’t up to par. I have eaten here a couple times and I have had problems every time. Twice my mom (also celiac) and I had gotten food that is not gluten-free on a gluten-free plate. I recently ordered the gluten-free fried rice and it was completely bland. They also have never gotten our order right even for the gluten eaters in my family.
Wouldn't consider most places celiac friendly but the staff was very on point and was had a wonderful experience. Was also with a vegetarian, making our table overly complicated compared to most tables. Nonetheless, had a slight issue witch an average plate. That was more than taken care of. Was very pleased with my visit! Would be delighted to return again
Great experience here. I love that they have a dedicated gluten free menu. Loved the chicken pad thai. The new management has been great in helping step up service and our waitress was very prompt and attentive.
Great Ginger Chicken and Broccoli. Waitress promised that the staff understands food allergies and my I was given a Gluten Free menu. It was the first time that I was able to eat in a Chinese restaurant in 10 year's. The food was wonderful, the service was awesome. I had no problems with cross contamination. 5 stars all of the way.
They have a dedicated gluten free menu. My server was very knowledgeable and the food was delicious.
I dined in a group of 7 and am coeliac. There were a few gluten free options (nb check the pricing on the GF menu - I questioned everything being $2 more expensive than reg and they said it was an error). Servers weren’t that knowledgeable about any of the food or wine items and they tried to sneak extra drinks we didn’t order onto the bill. Food was pretty good and venue had good atmosphere
Not good for celiacs. Even though their corporate policies seem like they’ll be good at handling your food (food comes out on a specifically marked plate, labeling on the menu is good), I got extremely sick after eating a rice noodle dish here. High risk of cross contamination.
Always my goto restaurant. The Mongolian beef is my favorite. Too bad the fortune cookies are gluten.
We love that we can place an order when we land and it's ready to go when we arrive to pick it up. Their menu is limited, but they still have several GF options. Note that they don't take gift cards at this location. it's located in the main entry area of the airport between all of the terminals.
My mother and I came here for my birthday (three weeks ago). We had just gotten off the road after driving for over a hour(stayed in he area). The waiter was very knowledgeable about gluten free. We got my favorite beef and broccoli with white rice. It was very filling and I didn’t get glutened from it. The waiter even gave my fortune cookie to my mom, so that I wouldn’t get cross contamination from touching the outside part of the fortune cookie bag. Love it here! My favorite!!!
Amazing experience granted the menu is not huge but what they say they do is awesome. I am intolerant so I am not a good test subject to see if what they do is true. But I got to eat a dish I have not had in years shrimp and lobster sauce. The left overs were good too! No headache 😍
The food was amazing. It said GF and I got the fried rice with chicken and was impressed how good the breading was..... and then I was in for the worst night ever. Almost went to the hospital. So scared to even think about eating out again.
GF menu is small but adequate. Despite it being a chain, I trust this place because the risk of Cross contamination seems pretty low since most of the menu is already naturally gf when you change out the soy sauce. Told them we were eating gf, our server was awesome. He brought out a bottle of gf soy sauce, when we asked for straws he grabbed them with clean napkin when handing them to us (one of my biggest pet peeves as a person with food allergies is watching a server clear plates with half eaten food and wiping down counters with food covered rags then grab a straw with their dirty hands & plunk it down into my drink and having to ask for a whole new drink). He was trained very well and stated their protocol of food prep without us having to awkwardly ask. I felt like a normal person eating there. A little pricey but i don't mind paying since they take such care, amazing tasting food, and great atmosphere. I'd recommend the street noodles, spicy Chang's chicken, and mongolian beef of course! My only complaint, is that we had to ask for new plates and forks since the hostess who sat us laid the regular menu all over our clean plates and utensils. those menus get dirty and covered in food, and for someone with food allergies this is a big stressor. Most people just don't think about it, but if your serving those who have allergies it's something the front of the house should be doing, not just the cooks in the back of the house. The experience is just as important as the food. Either way, love PF Chang's!
If you have Celiac, don't eat here. I worked at PF Chang's and saw food being prepared for GF people. The rice is kept in three buckets, one white, one brown, one fried. One spoon is used for all buckets, and when not in use, the spoon is put in a cup of water. The regular fried rice has soy sauce in it. If you get GF fried rice (or any rice), it's contaminated by the spoon. GF sauces are not kept separate from other sauces, and it's likely that soy sauce gets on the GF things. I've seen it happen. There are so many chances for contamination.
My daughter is newly diagnosed with gluten intolerance and we were excited to see they had multiple options for her. Service was super friendly but when my daughter asked for gf soy sauce she was brought packets of regular soy sauce. Thankfully she's smart and reads labels and didn't use any. We waited forever for someone to acknowledge us to ask for the correct gf soy sauce and by the time she got it the rest of us were finished eating. She ate a small portion of her chicken fried rice and shortly after was sick and in pain. Thoroughly disappointing.
P.F. Chang’s never disappoints! If you tell your server your allergies/dietary restrictions at the beginning they will come back with a print out of what you can and cannot have which is so nice as I also have a dairy allergy and am dairy free. All GF meals are ran out separately from the kitchen on a different plate than the normal food to signify it’s gluten free. I eat here often and have never gotten sick!
Been ordering gluten-free items from their gluten-free menu at this location for a while but have now been glutened twice from the spicy chicken. Definitely not safe for celiac.
This place is one of my favorites - I always have peace of mind that they are going to take great care with my food. Chicken fried rice is my fave!
I was surprised to find P.F. Chang’s has an extensive gluten free menu, even including a dessert. This was my favorite restaurant before I developed health issues with gluten and I’m so happy to discover I can eat here again. I think it’s also important to mention the gluten free items I’ve tasted are delicious, tasting like their regular counterparts.
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