Review of P.F. Chang's

102 West 47th Street, Kansas City, MO 64112

Overall Rating

Review


We had high hopes. My celiac daughter has been previously and enjoyed lettuce wraps. Tonight we took mg celiac (very sensitive) son. The service was absolutely horrible and I feel bad criticizing wait staff. We had reservations at 5:30 and left close to 7:45. The server didn’t understand celiac but assured me the GF items would be fine. Odd they don’t mark edamame as GF? We had that and lettuce cups. Then we had beef fried rice which they can make GF and spicy chicken. The chicken made me panic as you could tell it was fried. By this point the “manager” brought it to our table to deliver it because it had been 45 mins. They said GF takes longer, no problem if that is the case. The manager had no idea what it was made or or fried in. I completely forgot to ask about cross contact in the fryer. He did return to tell Me the breading was corn starch and potato flour. Phew. The best part was the chocolate soufflé dessert. The kids all in all enjoyed the insanely long dinner but my son was not feeling well within the hour and was showing symptoms of being glutened. Lesson learned, we would not return and would head down the street to Cooper’s Hawk instead.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago

Celiac