P.F. Chang's

19 ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
10 ratings

As rated by the community

102 West 47th Street
Kansas City, MO 64112

Most Recent Reviews


Celiac

Overall Rating

Review


We had high hopes. My celiac daughter has been previously and enjoyed lettuce wraps. Tonight we took mg celiac (very sensitive) son. The service was absolutely horrible and I feel bad criticizing wait staff. We had reservations at 5:30 and left close to 7:45. The server didn’t understand celiac but assured me the GF items would be fine. Odd they don’t mark edamame as GF? We had that and lettuce cups. Then we had beef fried rice which they can make GF and spicy chicken. The chicken made me panic as you could tell it was fried. By this point the “manager” brought it to our table to deliver it because it had been 45 mins. They said GF takes longer, no problem if that is the case. The manager had no idea what it was made or or fried in. I completely forgot to ask about cross contact in the fryer. He did return to tell Me the breading was corn starch and potato flour. Phew. The best part was the chocolate soufflé dessert. The kids all in all enjoyed the insanely long dinner but my son was not feeling well within the hour and was showing symptoms of being glutened. Lesson learned, we would not return and would head down the street to Cooper’s Hawk instead.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Honestly. I love P.F. Chang’s. I’m not sure how good about cross contamination this particular location is. Every time I have tried it here and ordered specifically off of the gluten free menu and listed that I have celiac- I have had a terrible reaction. Eat with caution

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Offers delivery
  • Offers online ordering
Updated 2 years ago read full review

Overall Rating

Review


PF Changs is one of my favorite restaurants to go to. They have a separate gluten free menu. They use specific plates with the restaurant logo on the rim to further confirm it is gluten free. Staff is good about answering questions and communicating with the kitchen staff. I have Celiac and have eaten there for years. Never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Allergy Friendly
  • Asian
  • Brunch
  • Chinese
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


Knowledgeable staff. Safe environment.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Always a good place to get a meal with friends. Safe, knowledgeable, good value.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


P.F. Chang's used to be my go to spot when I was traveling. Not any more. Probably like all chains, I have found that the quality varies greatly, particularly by region. The food was OK at this location, compared to others, but the celiac friendliness was at the very bottom and well below acceptable. They did seem to have a separate prep area that was used to fix my spicy chicken, but it came without rice. When I asked for rice, the person just pointed to the family style big bowel of rice that was in the middle of the table. I explained that was probably not going to work for me and asked if I could have my own rice from the separate prep area - and gluten free trio sauce. The person went to what looked like the regular kitchen and brought me back both. Not wanting to be too needy I did not question this and gave him the benefit of the doubt that he grabbed me the correct food. I should not have done that and was unable to finish my meal - and was sick.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Food was awful and to make matters worse I’m sick. If your going to “gluten” me at least feed my yummy food.

Updated 5 years ago read full review

Overall Rating

Review


Several options. I always get the egg drop soup to go when sick. Never have had any issues. Can't wasn't until they open up a location in southern JOCO.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I live in Springfield, MO (3 hrs away) & we're known for Spfld Style Cashew Chicken. Sadly, not 1 restaurant in town serves GF Cashew Chicken & there's only 1 Chinese place in town that has a real GF Menu. I have to say, I was nervous about eating here in August as we had a 3+ hr drive home & did not want to be "Celiac sick" the entire way as I get sick QUICK! I had absolutely NO ISSUES!!! I had Chicken Fried Rice & LOVED IT! Better than any place in my hometown or area. My husband got his Beef & Broccoli Gluten Free so I could taste his & that was also AMAZING!!!! We have to come back to KC for some more testing @ KU Hosp for my hubby & I've already informed him if we don't eat here, I want take-out to bring home...I'm taking a cooler w me for drinks so why not!?! Beyond pleased w my meal & service! THANK YOU!!!!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


One of my favorite restaurants in KC and they have a very good knowledge of gluten-free. I have eaten there many times and have never had a reaction. Food quality is exceptional and be sure to save room for the Chocolate Dome dessert. Several GF choices on the menu. I recommend this restaurant as a safe place for celiacs.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Always have had luck here. So happy they use gf soy sauce rather than just skipping it like other places.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Amazing food! Gluten-free and milk-free options :-) very very yummy!

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Gluten Intolerant

Overall Rating

Review


Fantastic !

Updated 11 years ago read full review

Overall Rating

Review


Delicious! lots of options!

Updated 11 years ago read full review

Overall Rating

Review


Amazing!!!!!!!!!!!! Thats all i can really say about it!

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I was very clear with my server about having celiac and needing to avoid gluten and cross-contamination, but she did not seem to understand.

I ordered the combo fried rice (beef, chicken and shrimp), and it looked like it was coated in something (either flour or cornstarch).

I did have a reaction, unfortunately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


We come to this location often and have never been disappointed. My favorites are the GF lettuce wraps, chicken fried rice, spicy chicken and Mongolian beef. Besides the good food, there’s an awesome ocean view!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered the gluten free spicy chicken and rice. Told them I was celiac. I have never been this sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Gluten Intolerant

Overall Rating

Review


I ordered gluten free and thought that it would be fine as I only have intolerance and can sometimes get away with having a little gluten. However, I have been severely glutened and started not feeling well immediately after eating. The server said it was gluten free. But I won’t be coming back. Also there was no one dish that was completely gluten free just dishes that could be gluten free upon request.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Usually served at knowledgeable and kitchen is very careful about cross contamination. They switched plates recently so now all gluten free entrees cone on plates with a gold rim. We come 1x-2x per month and have not gotten sick and one in our party is an extremely sensitive celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating

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