P.F. Chang's

2 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

102 West 47th Street
Kansas City, MO 64112

Most Recent Reviews


Symptomatic Celiac
9 months ago

Ate here while attending a conference across the street. The waiter was knowledgeable and confirmed that I needed gluten free due to Celiac. When our food was brought out, we confirmed that it was gluten free and the waiter gave us the tip that all gluten free meals are served in red bowls, so if you ever get something in a non-red bowl, that’s a clue that it’s probably not gluten free. Food was tasty!

Safety
Taste
Variety
GF Menu Items
  • — Noodles, Fried Rice
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Food flagged
  • — Other dedicated equipment
  • — Knowledgeable staff
Other
  • — Vegan options
  • — Dinner
  • — Online ordering
  • — Outdoor seating
Celiac
2 years ago

We had high hopes. My celiac daughter has been previously and enjoyed lettuce wraps. Tonight we took mg celiac (very sensitive) son. The service was absolutely horrible and I feel bad criticizing wait staff. We had reservations at 5:30 and left close to 7:45. The server didn’t understand celiac but assured me the GF items would be fine. Odd they don’t mark edamame as GF? We had that and lettuce cups. Then we had beef fried rice which they can make GF and spicy chicken. The chicken made me panic as you could tell it was fried. By this point the “manager” brought it to our table to deliver it because it had been 45 mins. They said GF takes longer, no problem if that is the case. The manager had no idea what it was made or or fried in. I completely forgot to ask about cross contact in the fryer. He did return to tell Me the breading was corn starch and potato flour. Phew. The best part was the chocolate soufflé dessert. The kids all in all enjoyed the insanely long dinner but my son was not feeling well within the hour and was showing symptoms of being glutened. Lesson learned, we would not return and would head down the street to Cooper’s Hawk instead.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
3 years ago

Honestly. I love P.F. Chang’s. I’m not sure how good about cross contamination this particular location is. Every time I have tried it here and ordered specifically off of the gluten free menu and listed that I have celiac- I have had a terrible reaction. Eat with caution

Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Online ordering
  • — Delivery

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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More Reviews


5 years ago

PF Changs is one of my favorite restaurants to go to. They have a separate gluten free menu. They use specific plates with the restaurant logo on the rim to further confirm it is gluten free. Staff is good about answering questions and communicating with the kitchen staff. I have Celiac and have eaten there for years. Never gotten sick.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Food flagged
  • — Other dedicated equipment
  • — Knowledgeable staff
Other
  • — Vegan options
  • — Healthy options
  • — Breakfast/Brunch
  • — Takeout
Celiac
5 years ago

Knowledgeable staff. Safe environment.

Safety
Celiac
5 years ago

Always a good place to get a meal with friends. Safe, knowledgeable, good value.

Safety
5 years ago

P.F. Chang's used to be my go to spot when I was traveling. Not any more. Probably like all chains, I have found that the quality varies greatly, particularly by region. The food was OK at this location, compared to others, but the celiac friendliness was at the very bottom and well below acceptable. They did seem to have a separate prep area that was used to fix my spicy chicken, but it came without rice. When I asked for rice, the person just pointed to the family style big bowel of rice that was in the middle of the table. I explained that was probably not going to work for me and asked if I could have my own rice from the separate prep area - and gluten free trio sauce. The person went to what looked like the regular kitchen and brought me back both. Not wanting to be too needy I did not question this and gave him the benefit of the doubt that he grabbed me the correct food. I should not have done that and was unable to finish my meal - and was sick.

Safety
Celiac
6 years ago

Food was awful and to make matters worse I’m sick. If your going to “gluten” me at least feed my yummy food.

9 years ago

Several options. I always get the egg drop soup to go when sick. Never have had any issues. Can't wasn't until they open up a location in southern JOCO.

Celiac
9 years ago

I live in Springfield, MO (3 hrs away) & we're known for Spfld Style Cashew Chicken. Sadly, not 1 restaurant in town serves GF Cashew Chicken & there's only 1 Chinese place in town that has a real GF Menu. I have to say, I was nervous about eating here in August as we had a 3+ hr drive home & did not want to be "Celiac sick" the entire way as I get sick QUICK! I had absolutely NO ISSUES!!! I had Chicken Fried Rice & LOVED IT! Better than any place in my hometown or area. My husband got his Beef & Broccoli Gluten Free so I could taste his & that was also AMAZING!!!! We have to come back to KC for some more testing @ KU Hosp for my hubby & I've already informed him if we don't eat here, I want take-out to bring home...I'm taking a cooler w me for drinks so why not!?! Beyond pleased w my meal & service! THANK YOU!!!!!

Safety
Celiac
9 years ago

One of my favorite restaurants in KC and they have a very good knowledge of gluten-free. I have eaten there many times and have never had a reaction. Food quality is exceptional and be sure to save room for the Chocolate Dome dessert. Several GF choices on the menu. I recommend this restaurant as a safe place for celiacs.

Safety
11 years ago

Always have had luck here. So happy they use gf soy sauce rather than just skipping it like other places.

Safety
11 years ago

Amazing food! Gluten-free and milk-free options :-) very very yummy!

Safety
Celiac
12 years ago
Gluten Intolerant
12 years ago

Fantastic !

12 years ago

Delicious! lots of options!

12 years ago

Amazing!!!!!!!!!!!! Thats all i can really say about it!

Celiac
12 years ago

Reviews of this Chain

Gluten Intolerant
10 hours ago

They changed their pad thai recipe and now I had an allergic reaction to it. No idea what it was from but now I won't go back.

Safety
Taste
Variety
GF Menu Items
  • — Noodles, Pad Thai, Fried Rice
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Food flagged
Symptomatic Celiac
2 days ago

Great service at this restaurant. I ordered chicken fried rice. Our server, Madison, did an exceptional job of watching out for gluten contamination. At the Bonita Springs location/thereabouts, they even use special colored dishes for those needing gluten-free. We appreciated her attention to detail, and she told us that they have been specially trained to learn about gluten. That’s why we go back.

Safety
Taste
Variety
GF Menu Items
  • — Fried Rice
Other
  • — Good for soy-free
Symptomatic Celiac
4 days ago

I pre-ordered to pick up 11am. Order was perfect. Food good. Didn't get sick.

Safety
Taste
Variety
Celiac
1 week ago

It is a relief to know they cook the gf food in a dedicated area. Our child has never had an issue with getting sick. The Pad Thai and fried rice are good.

Safety
Taste
Variety
GF Menu Items
  • — Soy Sauce, Pad Thai, Fried Rice
Gluten Intolerant
1 week ago

Told staff I could not have gluten, they couldn’t have cared less. I read a review saying they swapped the soy sauce for them, they did not for me. I ordered my food, and you get charged a dollar extra per gf item. I again told the staff I could not have gluten again when I ordered. I ate, and started having a reaction. They did not show a care in the slightest paid full price and went home disappointed.

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Variety

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