I ordered the gluten free chicken lettuce wraps and they brought out the normal version. I had 2 before they realised and then they came over very casually saying 'Yeah these aren't gluten free, they brought the wrong ones out'. They then took another 20 mins bringing out the gluten free version which were tasty but by the time the main came out I had the bloating and feeling sick from the normal gluten chicken wraps so I couldn't actually eat my main. I had it to take away and had it for breakfast, it was tasty but I was wary of having it because of the mistake from before. I was really unwell in the night and morning and as I'm travelling here it cut one of my days travelling by half because of how it made me feel.
Staff understood regarding allergies and tailored the menu to my needs. Food was very good. Would definitely return to this location.
Staff was very helpful to make sure everything was gluten free (beverages and food). The manager went above and beyond to make sure. Would go back again!
They know my name here and they know what i regularly order. Wow. great spot, very tasty. can split meals on the cheap too.
The food was good. The service- especially the hostess who went to far as to help my elderly dad tie his shoe- was excellent.
There aren't many options for gluten free dairy free- but the fact that they print out a list of the items that I can eat bets any other main stream restaurant for ease of ordering and feeling safe about what I'm eating. Plus their GF better lemon chicken is SO GOOD. It's satisfying like the takeout I used to get as a treat back in my gluten-eating days. Egg drop soup was good, too. Auntie changs frappe was really good to- just got w/o whipped cream. Also good customer service.
I travel a lot for work and have come to regard PF Chang's as a trusted go-to restaurant when I find myself looking for a safe meal in an unfamiliar city. I've been to the Baltimore one several times now, as well as a few other locations, and have never had bad experience at any of them. Although I wouldn't call the food exceptional, the peace of mind of being able to order something without having to explain your allergy to a clueless waiter and hope for the best is reason enough to keep me coming back. The Dali Chicken and the flourless chocolate dome cake are among the standouts from the GF menu.
I really wish there were more gluten free Chinese food options out there. I'm glad there is P.F. Chang's so I can get yummy food when I'm too lazy to make my own.
It's a bit pricy but I've always been happy with the food and service. Lots of yummy gf options.
P.F. Chang's has excellent service for the gluten-free community. Every visit has been a positive one for me. The staff is knowledgeable and the food is fabulous! The allergy free food comes out on special P.F. Chang Plates. :)
The upside down cake t amazing but there are no good vegetarian options
Good gluten free food and no cross contamination. Safe for celiacs.
Have never had an issue with this place. Safe for celiacs.
I’ve had mixed reviews here.. ensure they mark it GF when you order, you get the proper bowl (with the black letters around it) and if you get the lettuce wraps proper red cups denoting the GF sauce.
Alright so yes they will work with GF but they cannot accommodate multiple food issues. I have Celiac Disease and I am very allergic to eggs, and lactose intolerant. I had only one option of meal and it was chicken lettuce wrap tacos which is an appetizer. They are very kind and accommodating but their menu is not safe for multiple issues.
Eaten here at this location several times and no reaction.
I have celiac disease. PF Chang's has a separate menu for gluten free meals. I have eaten there twice since being diagnosed. I have alerted my servers to my issue with gluten and have not had any problems.
I have celiac disease and very happy about eating at PF Chang. It is very good and they cook non gluten food in a separate wok to avoid any contamination. Thanks!
Good selection on their GF menu. Food comes out on special plates to designate GF. Staff was knowledgeable, very easy process.
I have been here a dozen times and never gotten sick. Separate plates indicate allergy, manager usually, but not always, brings them out. The only downside is that they seem to have taken the GF chocolate dome off the menu leaving no GF dessert choices. Ice cream is an option but I avoid ice cream when eating out because I can’t usually read the ingredient list for that item and barley malt is a sneaky one in ice cream sometimes. *edited to add: I had the coconut ice cream. The waitress checked the ingredients for me and no barley malt. It was yummy too!
We’ve eaten here multiple times, good food.
Dedicated gluten free menu. Also offered gluten free soy sauce. Great experience.
absolutely NEVER have gotten sick here-- what's even crazier is the quality of their staff :)
I’ve eaten here several times in the past year and haven’t had a reaction. The gluten free menu is good! It has pad Thai and fried rice, but also fried items like the spicy chicken. Delicious! Makes you feel like you’re part of the group and not just order the plain stuff! I’ll go back.
Staff wasn’t very knowledgeable but they have a fair GF menu. My go to are the lettuce wraps and Mongolian beef.
My server was awesome! She was very familiar with her menu and even double checked her Gluten Guide Chart in the kitchen and made sure the chefs knew my order was coming through and she informed me they will be using a completely different wok to prepare my food and served on unique place setting.
They are careful about contamination. Lots of gf choices - very good.
They have a specific GF menu you can ask for at the door. Lots of options!
My son has CD and I am used to going into restaurants and having to explain everything about cross contamination. I started to explain to our server and she was already very knowledgeable. They have a completely separate prep area and the best thing- the gluten free plates of food come out on plates with a stripe around the outside. Only the GF plates come out with this so you are assured it is safe. We had the best meal, the best server, and my son loved being able to eat chicken fried rice- something he has not had since diagnosis.
Food tastes great and they have gluten free menu and nutrician chart. I noticed several people saying they got sick and something I found out right away about them and I had never heard of is that they marinate all their meat in egg except the chicken in the lettuce wraps. I guess this is common for a lot of Chinese restaurants. So, if you have egg issues, the menu will be very limited. If you got sick here and don't know if you are sensitive to egg you might want to get tested for it.
Edited Review based off of last 2 experiences. Used to be able to trust PFC. I ended up incredibly ill following a visit. I called and told them what happened and they said they believed someone served me the wrong dish. They gave me a gift card to come back. Went back again and went to eat and the lady runs out AFTER I had taken 3 bites yelling "Dont Eat That". She rips the bowl from my table saying it wasnt gluten free. I was so angry. She then proceeded to tell me "Its not like it's a big deal". So, were never going back. I dont feel they take it serious and the service is always rude. I even let corporate know of my experience and they offered me another gift card to return which I declined.
I’ve eaten here a few times within the last year and every time our server is very knowledgeable about the gluten free options. They have separate plates for GF food so you know what’s safe when it comes to the table if you’re sharing with anyone. I’ve never gotten sick eating here.
I looooove the Mongolian beef and am so happy they make it gf. One of the bigger gf menus in the area. Consistently satisfied, good solid staff, no complaints (except on the weekends you have to pay the much higher dinner prices during the lunch hour, which is a bit more drastic of a price hike than most places). Even the fried rice can be gf!
Made me sick immediately. I informed the wait staff and manager prior to ordering. Will not eat here again as it is not GF friendly for me.
I know P.F. Changs has a so-so reputation in the GF community, but I have never had an issue with this one. They always take care with my order and bring it on a specially-marked plate - and the food is delicious (I love the pad Thai!)
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