P.F. Chang's

4 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles
25% of 4 votes say it's celiac friendly
9212 Stony Point
Richmond, VA 23235

Top Reviews


Overall Rating

Review


I order food from this location on Uber Eats about once or twice a month. They have great selections and the portions are huge. That is why the prices seem high at first when you look at them. On Uber Eats they have a separate section of their gluten-free offerings. There are many different entrees, rice and fried rice with optional proteins, and even a delicious GF Chocolate souffle dessert! I have celiac, and I have never gotten sick from the food at this location.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
Updated 2 weeks ago read full review

Overall Rating

Review


I've given them a try more times than I can count in various locations, and at least 30% of the time I end up feeling badly and knowing for sure that my food wasn't GF. This was our first time at this location since moving to Richmond. The GF menu is smaller and more expensive than it used to be, and I've been home 30 minutes and can tell my stomach isn't happy. And this particular location was painfully slow, which has nothing to do with the GF part but is certainly not a positive thing.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Ordered the lettuce wraps gluten free, which are listed as a gfree option in the main menu. When the waitress brought them out I even asked to make sure they’d used gfree tamari or sauce. They definitely were not gluten free. I was doubled over in pain and everything else that comes with getting glutened later. I expect more from a restaurant of this size and given the cost. I won’t be returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


I ordered 3 gluten free pad thai for lunch costing over $50 for lunch and I got sick. I thought by ordering 3, there would be less chance of eating the wrong one. I would not recommend to any Celiac person.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


GF menu. Great food, very knowledgeable.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I got takeout from the gluten free menu three times. I got sick the first two times but thought it was just my body doing its thing. The third time I got takeout I had to call an ambulance to check my vitals because I got so sick. I then decided to ask other gf people I know if they have ever had food off the gluten free menu here. EVERY person who had been to PF Changs had also experienced allergic reactions to the food that is supposedly gluten free. Someone also told me they had to request gluten free soy to be used in the dish because they will not use it unless otherwise told. Eating here has caused my worst allergic reactions to date and I will not go again.

Celiac friendly?

No

Updated 2 years ago read full review

Celiac

Overall Rating

Review


My child with celiac got glutened twice this spring. When we went back after the first time I let them know, made sure they were still maintaining a separate prep area. And my kid was sick before we even left the restaurant.

Celiac friendly?

No

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Gluten free menu is fantastic and was so fun to trust that the food was safe and delicious. Dedicated gf menu.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Got takeout from here and loved that there was a separate section on the website menu for just GF options. Food was great, but pricey. $24 for what was basically two meals, but it's nice being able to eat Chinese food again!

Celiac friendly?

Yes

Updated 3 years ago read full review

Not celiac

Overall Rating

Review


P.F. Chang’s has a separate gluten free menu. The staff asks if you have a gluten sensitivity (like me) or if you have celiac. They put pictures stickers on the food for the staff to recognize to be extremely careful. Food is always great. The only Asian food I’ll eat after my return from Japan.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


friendly and very understanding, good selection great food

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


LOVE! I've never actually gone inside, but I do curbside pickup when I'm craving Chinese food! I missed it so much over the past few years, never feeling safe- but I've never been sick after eating food from here.

It's so nice to order from the GF menu online and seeing everything properly labeled when huh pick it up.

Celiac friendly?

Yes

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


I really enjoy coming here. Good mix of dishes on their GFree menu and the only Chinese restaurant I feel safe to eat in. Love their big bowl of egg drop soup that we share. Great bar selections a big plus.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Great options; have not been sick after multiple visits

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I've never had any issues with this location specifically. love it!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I love this restaurant simply because the food is excellent and the staff is well trained on gluten free options. They have a gluten free menu but can alter most items on the regular menu to be gluten free. The food selection for gluten free choices is very large. The seafood in a stone pot is wonderful. I go there often and have never had a problem with any gluten issue. This is not an upscale restaurant and very small but the food is great and the service was fast, pleasant and well trained on gluten sensitivity.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Safe and delicious Chinese- need I say more?

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Took my kids here for their birthday dinner. We had a large group and only two found were gf but the service we got was amazing. Good was delicious! From the lettuce wraps to the entrees! We even made sure to speak with a manager about how positive the experience was when we left. Best of all, neither my son nor I got ill!

Updated 7 years ago read full review

Overall Rating

Review


very helpful and courteous staff

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Great service, great gluten free menu and food.

Updated 8 years ago read full review

Not celiac

Overall Rating

Review


Chicken lettuce wrap appetizer, lemon Philip's Better Lemon Chicken for me and egg drop soup and Dali Chicken for my husband. I loved mine, the husband wasn't thrilled with any dish we had.... But the experience was wonderful. Warm and knowledgeable server, great service and good portions. We were told of the separate prep area for allergies and handed the extensive allergy menu. I was confident when ordering and eating.

Updated 8 years ago read full review

Overall Rating

Review


Excellent system of making and keeping gluten free food separate. Have never had any contamination even with take-out. They have GF appetizers & desserts (chocolate dome is wonderful). Servers are excellent and ask about other allergies. Make reservations or eat at bar if wait is long. Go often so they will continue with extensive GF menu. Have also eaten at Chang's in Jacksonville, FL, Las Vegas, and Myrtle Beach. Same quality, no problems anywhere.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Very knowledgable staff. Many gf options in separate section on main menu - including apps, soup, and dessert. Good system where GF food served on separate plates to avoid confusion.

Generally a long wait but worth it!

Updated 9 years ago read full review

Celiac

Overall Rating

Review


They are very accommodating.

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


There spicy gf chicken is the best. ❤😋

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Knowledgeable staff. Great service. GF menu with many GF options, all scrumptious and delicious. GF food is clearly marked. They provide lots of GF soy sauce. Packaged well fir take out. Never had a problem with the GF food. Where else to get GF Chinese food? - seems no where. Except maybe Aldi frozen section.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

Overall Rating

Review


Absolutely incredible food, my first taste of Chinese food in 6 years! Server understood well on needing gluten free & cross contamination, the plates are even colour coded to reflect allergens! My partner and his Nan had regular black plates and mine were white to show allergen! I've seen a lot of people complain about the pricing but I gotta say, it's well worth the money! The huge portion size and the flavour alone is outstanding, i wish we had a P.F. Chang's in the UK (Wales) as I'd be eating out here constantly! Also way more options for food than I expected, I chose the beef and broccoli and got fried rice as a side. I believe there were at least 6-7 others options for food mind. Cannot recommend enough!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery
Celiac

Overall Rating

Review


Different plate if food is served gf, gf options, knowledgeable staff.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


They have a system in place so that every knows the dietary needs for that order. Staff is very educated and eager to take care of you. One of the top 2 most trusted estabishments on our list. Of yea, almost forgot, the food is delicious!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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