Pick Up Stix
$ • Asian Restaurant
Most Recent Reviews
You gotta thoroughly explain it to them. Look the sever in the eye and tell them because otherwise they are very lax about it.
First of all, the food tasted good (bourbon chicken specially) and I do not blame the resturaunt itself for the problems I had. However, the employee serving me was lazy at my expense.
I started out by asking if there were any gluten-free options, as I do at any restaurant. Without skipping a beat, he said no. I responded something along the lines of, "Oh, my bad. I had read online that there were." In response to this, he turned his head and looked at the allergen sheet on the wall RIGHT NEXT TO HIM. Upon actually reading the sheet, he found that there were, in fact, three options (bourbon chicken, white rice, and a vegetable something). I asked for those three gluten-free things.
Now here was the second problem. He misread the allergen sheet. Instead of giving me the gluten-free vegetables, he gave me the teriyaki vegetables, which do contain gluten.
The moral of the story is that this is a good restaurant, but you should take the employees' word with a grain of salt.
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More Reviews
Gluten free options are white rice, grilled chicken, and stir fried vegetables. I’m not a huge fan of stir fried vegetables so I had a very plain meal, lol. They advertise gluten free, so I’m not sure why it would be that hard to offer gluten free fried rice.
They were out of rice, but had bourbon chicken and green beans. The server double checked the allergen information which was posted on the wall.
Went today. Only white rice and green beans were ok. Continued my search elsewhere
The staff was amazingly nice and patient with my Celiac issues and checked an allergen guide that was posted on the wall. There were limited choices, but I enjoyed the Bourbon Chicken over white rice. No problems here!
Reviews of this Chain
If you are genuinely sensitive, Take a hard look at the food trays before ordering. When I was there Gluten containing breaded chicken was on the outside, and was spooned up and over the gluten “free” beef and broccoli. It looked good. But what are the chance of this being clean?
Gluten free menu is very limited. Not true gluten free. The food was ok but not what I recalled. Very disappointed.
Food is good. There are 4 GF options and they are freshly wok cooked. Have not had a reaction. You have to be careful and tell them what you need, or they will just stick wontons on your rice. Most times, I'll order the Mongolian beef with brown rice. My family can eat the wontons, but I have Celiac Disease. Service was okay - it can be slow because it is made per order. I don't recommend phoning in your order because they may not understand what you need as far as no cross contact. You have to physically tell them that.
Delicious!
Three GF items on the menu (plus steamed rice), but staff on the day weren’t really knowledgeable about the dishes, and whether there could be cross-contamination. No adverse reactions today though.
