The guy working is gluten free as well so he was very very helpful. He cleaned the surface off, changed his gloves, got a new cutting board and pizza cutter! Everything is gluten free for sauces and toppings. I got the cauliflower crust- Alfredo pesto chicken pizza! It was amazing! Will come back
This was an excellent find! The owner convinced me to try the cauliflower crust. I will definitely try this place out again next time I am in town.
They have 2 options for gluten free- regular gluten free crust and a cauliflower crust. I am also dairy free and they have a vegan cheese!!!!! The staff went above and beyond. They pulled out a pizza crust box with the ingredient list for me to look at. They got a fresh cutting board for my pizza. Super service.
Owner has gluten allergy! Came over personally to our table to make sure our daughter and I had a good experience! Super friendly staff! Just tell them how sensitive you are and they will take care of you! They did use a dif spoon to sauce the pizza etc. Very happy with experience and no reactions from our daughter with Celiac or me with a gluten insensitivity.
This establishment doesn't understand gluten allergy. They use the same brush to oil gf and non-gf pizza, have and couldn't give us any gf toppings because they said everything had been contaminated. Having a gluten free crust doesn't do any good if it's not handled properly and no toppings are safe.
While they have gluten free crust, it most certainly IS NOT celiac friendly. There is a lot of room for cross contamination; especially since they have to use the same spatula for the marinara that they spread the sauce on regular crust, place it back in the sauce and then they pour that marinara onto the gluten free crusts. And then the glove issue...even though they change gloves, think about it. they still have to use those other already contaminated gloves to touch the ingredients, and now all the ingredients are contaminated from the flour crust gloves, and are now on your gluten free crusts. Not very celiac friendly. All in all, this is very good pizza.
Very knowledgeable on gf. As soon as gf crust was requested the worker changed her gloves. Gf crust and pan were kept separate from other supplies. Worker who made pizza told other worker removing pizza from oven there was a gf pizza coming. She changed her gloves before removing pizza and used separate supplies again. Only 4 stars because my daughter said it wasn't the best god pizza she's had but at least we knew it was safe.
All sauces (except alfredo) and toppings are gluten free! Servers changed their gloves, used separate cooking tray, cutting board and utensils, and washed their hands before handling my pizza. And it was delicious....so many choices!
I was certainly impressed by their attention to detail. Both workers I interacted with changed their gloves when I asked for gluten free. Very good pizza
Best glueten free pizza
Very impressed with their care for my sons pizza. He has Celiac and cross contamination is a big thing for him. Pizza was not only safe but very, very good.
The Staff was helpful and took precaution to keep my Pizza safe. I enjoyed the Cauliflower Crust and it was FANTASTIC - gf and I’d def recommend it. I have Celiac Disease and didn’t experience any issues.
Most of the staff here aren’t friendly or helpful and finding someone who is trained about gluten free and cross contamination isn’t easy. If you do go here, you have to watch and then talk them through it, making sure they don’t use the same utensils, etc and then be prepared for attitude if you have to correct them. It’s just not worth it. * Not all Pie Fives are like this, just this one seems extra bad.
Staff was nice but not knowledgeable. I walked them through every part of making the pizza and watched them very closely to make sure the pizzas didn’t touch. No employees touched the pizza without fresh gloves. I also asked that they do fresh sauce and spoon as well as the toppings! My daughter is very sensitive.
The staff was fast and friendly and conscious of the Celiac Allergy.
Called to confirm other reviews about Celiac friendliness. The person I spoke with didn’t know the difference between gluten free and gluten safe, gluten allergy, cross-contamination, etc. Likely others in the restaurant are knowledgeable, but it seems not everyone is trained, so we are skipping Pie Five for now and will use caution if we try to talk to someone different later.
I went to Pie Five soon after they opened in Springfield, and it was alright then. The gluten free crust is extra charge, and they also have vegan options. After a few months of being open, they became very sloppy with their work, including normal pizzas. They don’t do much to avoid cross contamination, and the last time I went, they put my gluten free pizza on the same cutting stone, covered in flour, that the pizza before me had been on, which wasn’t gluten free. Eating here has made me sick on the last three occasions that I went. The gluten free crust doesn’t taste particularly good in my opinion, either. If you have celiac, the risk to be glutened is very high here.
This location appears to have just recently closed. Was great for our gluten free child. Dedicated sauce container, individually wrapped crust. Employees well trained. The crust only comes in full size and is a $2 add on so is a little expensive for a child.
We ordered two pizzas at the same time. One gluten-free, one normal. Where they did have a gluten free crust and its own baking tray, they used the same exact utensils to cut the pizza, thus cross contaminating it. If you choose to eat here be very specific with them on what they need to do.
I am very celiac and have a hard time finding places to eat. Upon request they make their GF pizza in the back with fresh ingredients so there is no contamination. The oven is the same but with it being on a pan they don’t get contaminated. They have their own cutting board and pizza cutter on a separate counter so they’re not mixing. Best pizza I’ve ever had. Definitely should check it out if you are celiac and even those who aren’t fully celiac!
The staff was super nice! I told them I was gluten and dairy free and they all changed their gloves. They use a brand new pizza slicer and board for my pizza. They also take extra pro cautions and put the pizza in a to go box so there was no cross-contamination!
This is not safe for Celiacs. High risk of cross contamination. Spoons were not changed.(contaminated sauce used) Gloves were changed, but no hand washing. Chose to not eat here for our safety. This may be a good option for someone just trying to lower their gluten intake, but not for someone who has celiac or gluten intolerance.
Good GF pizza, decent size, for a reasonable price! We'll be back.
Super careful about cross contamination. They prepare the pizzas separately and use separate cutters. Knowledgeable staff!
I am a very frequent customer. When I order and say that I am gluten intolerant, the staff always knows exactly what to do! The gloves are changed, clean spatula used, the pizza maker lets the pizza taker outer know there is a gluten free pizza in the oven, and separate board, cutter and other tools designated GF only are used. Most importantly, the pizza is DELICIOUS! AND I love using the app to earn points!
Went on a very busy Saturday and they accommodated us incredibly well. The pizza was so good and staff was knowledgeable!
After a brief chat about their gluten free pizza crust, the gentleman behind the counter asked me if gluten free was an allergy or by choice. When I mentioned celiac, he made sure he used all different utensils (and changed both gloves) The entire staff was very accommodating and understanding. I completely appreciate and will be back.
The staff was very knowledgeable about the ingredients in their food and were more than willing to check labels if they were not 100% sure. The vegan cheese was a great alternative as well! They changed their gloves, used different utensils and cutting boards to cut the pizza, and cleaned their space for me before making my pizza! Awesome service and very friendly!
Cross contamination is a huge issue here.
They try, they really do, to make your gluten free pizza carefully. However, even changing gloves, there is still cross contamination from reaching in to grab toppings. They are all shared toppings, I was definitely glutened here eating a SALAD. My son, who is also celiac got the runs last time too. It’s a shame because it’s the best pizza crust ever :(
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11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm