50% of 2 votes say it's Celiac friendly

5110 Main St, Frisco, TX 75033 Directions

Top Reviews


Celiac
1 month ago
Celiac friendly

The staff knew what they were doing for gf. They have a special tray that the gf crusts go on through the oven, a dedicated cutting board/pizza cutter, they asked if I wanted a new spoon for the sauce (I said yes), said all of the veggies/toppings are gf because they clean/sanitize the cutting boards between veggies/toppings (although I’m not sure about that, I should have asked if those cutting boards ever have gluten on them...). I got a gf crust, sauce, cheese, and pepperoni for my daughter and she loved it, hasn’t been symptomatic. I totally trust this place!

Celiac
4 months ago
Not celiac friendly

I would not consider this place friendly or celiac friendly. You can have sauce and cheese. That’s it. She said the only other topping that was offered gluten free was Italian meatballs. I don’t know how vegetables ended up with gluten all in them but what can you do? I had to ask for my cup, my salad, and if the ranch was gluten free twice. The worker really didn’t know what she was looking for so the other employee went back to check and she said ranch and Italian were gluten free and then the other girl says she said the ranch wasn’t gluten free. I said no she didn’t I heard her. Then I made the lady repeat herself. I then had to ask for my Cesar salad again. She hands me a Cesar salad with ranch on it. I said since when did I ask for ranch on my Cesar. My daughter is the one who needed the ranch and you handed her ranch. She said you asked for ranch I said no I didn’t. I ended up just saying forget it about any dressing on my Cesar at this point and sat down before I sounded rude. On a positive note the employee that was helpful just didn’t smile at all changed gloves and used a new spatula to spread out her sauce with. I’ll take all the precautions I can get but a smile and friendliness is always great too!

Gluten Free Features

  • Pizza

Categories

  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


We were told that the sauces are gluten free but that the meatballs were the only topping besides cheese that are gluten free.
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Reviews of this Chain

Celiac
1 week ago

Really flavorful pizza and I didn’t get sick!!

1 week ago

We tried to eat here on a Sunday afternoon and were told that they had run out of GF pizza. There was no sign posted. Staff indifferent, very disappointing.

Celiac
2 weeks ago
Not celiac friendly

The staff isn’t properly trained in cross contamination. I ordered the cauliflower crust and specified I was celiac and it needed to be gf. I don’t know what they did but I got violently ill. Spoke management and they apologized but I wouldn’t trust them.

Celiac
1 month ago
Celiac friendly

Very nice staff; delicious pizza! Just have to be careful with cross contamination of toppings.

1 month ago

Best place every! The staff is great and very Knowledgeable. We will be going back very soon!

Celiac
1 month ago
Not celiac friendly

Ate there twice and got sick both times. The counter workers were careful to change their gloves, so I'm not sure what the issue was.

Not celiac
2 months ago

I went the other night and they were so quick and willing to accommodate. I asked for a gluten free crust and the worker instantly changed cloves and called out before putting my pizza in the oven. They then placed mine in a box to avoid contamination with my friends pizza.

Celiac
2 months ago
Celiac friendly

Have eaten here many times. Staff changes gloves and uses separate utensils. You see them prepare the food which is another plus

Celiac
2 months ago

They make everything at the same counter, same gloves with no washing hands... Just a new pan. Not gluten friendly due to cross contamination entire way down the line.

Celiac
2 months ago
Not celiac friendly

Lots of cross contamination between the ingredients used for regular non gluten pizzas, please dont eat here of you have celiac disease.

Not celiac
2 months ago
Not celiac friendly

I'm gluten free because I'm nursing a gluten intolerant infant, so I don't need to worry about cross contamination. However, here was my "gluten free" experience today: no one changed gloves, and they used the same cutting board instead of a designated GF one. Skip this location if cross contamination is an issue for you.

Celiac
2 months ago
Celiac friendly

They have always been super understanding and friendly when I’ve been. As soon as you say the gf crust they ask if things need to be wiped down and gloves changed. The downside is they only have one oven for everything. So if you are super sensitive to gluten I would stay away. My symptoms have never flared up though

Celiac
2 months ago
Not celiac friendly

They make all the pizzas in the same area from the same topping bins. Unsafe for celiacs.

Not celiac
2 months ago

The food is very good but not safe for Celiacs or nut allergies! They’re supposed to inform you of almond flour in cauliflower crust and they’re supposed to use separate utensils when preparing and cutting and they didn’t.

3 months ago

Changed gloves right away. They used sauce from a different bin. Also, I asked to not cut my personal pie, but they showed me they have pizza cutters for allergies. Impressed!

Celiac
3 months ago
Celiac friendly

They have a decent GF crust for $2 extra but I prefer the one at Your Pie more.

Celiac
3 months ago
Celiac friendly

Celiac safe but be sure to make sure they change their gloves. Only croutons and pizza crust have gluten.

Celiac
4 months ago

We live Pie Five. They're always very careful not to cross contaminate, no matter how busy they are. The cauliflower crust is wonderful!

Celiac
4 months ago
Celiac friendly

The staff is careful if you express to them that you cannot have cross contamination. I watched them prepare the pizza, and requested topping from the back up containers down below. My little one and I both have celiac and have not experienced a reaction. Not the worlds best pizza, but quick and good. *Make sure you watch them prepare it and ask for toppings and sauce from below!

Celiac
5 months ago
Not celiac friendly

If you have celiac, there is too much cross contamination with the toppings.

Not celiac
5 months ago

Mostly friendly staff. One girl who works in the evening always remembers that our orders are gluten free due to an allergy, so she always wipes down all of the area to ensure no cross contamination. Gluten free crust takes very good.

Celiac
6 months ago

Dover location understands gluten free. Cauliflower crust is great. $2.00 more but worth it.

Celiac
6 months ago
Celiac friendly

As as soon as I ordered a gluten free crust, the server immediately changed gloves and grabbed a different tray for my crust. He ensured the toppings were gluten free as well. When it came out of the oven they used a specialty tray and different cutter dedicated to gluten free. I really liked the crust and will for sure be back!

Celiac
7 months ago
Celiac friendly

Great gluten-free pizza. Had the Athenian. Loved it.

Celiac
7 months ago
Not celiac friendly

I’ve read great reviews for other locations of this chain but I can’t recommend the airport location. The staff used the same utensils (ladle for sauce, pizza cutter) for my GF pizza and my husband’s non-GF one. Next time we’re at BWI we’ll go back to Silver Diner instead.

Celiac
7 months ago

I have Celiac Disease and I've never gotten sick here. I am very sensitive to gluten and have always watched what they do. I usually ask them to wipe off counters and they use different utensils to cut and place my pizza on. The GM is very knowledgeable. No place is going to be gluten safe unless the whole restaurant is gluten free. You always take a risk! Just he your own advocate!

7 months ago

The managers are very helpful. They have dedicated cheese and sauce and many toppings are also kept separate. Oh, and it was really good!

7 months ago
Celiac friendly

The gluten free crust was super good and they even had cheese and veggie options that my IBS tummy could handle! I can’t wait to go back!

8 months ago

Was nervous bc of the “Subway” type setup but they have separate GF sauces, olive oil trays, and they change their gloves. I had no gluten reaction!

8 months ago

They have gluten free crust and cauliflower crust. The staff were very cautious of changing their gloves.

Not celiac
8 months ago
Not celiac friendly

So much cross-contamination you might as well not even bother with the gluten free crust. Against my better judgement I decided to risk it and I’ve been sick for 2 days so far.

Celiac
9 months ago
Not celiac friendly

Asked for ingredients to be put in separate on my gf pizza from the back due to watching them cross contaminate ingredients. Manager came from the back & advised if you have an “allergy” this is not the place to eat. Even the back is cross contaminated

Not celiac
9 months ago

Staff is always very good about changing gloves and using different utensils when ordering gluten free crust and will usually ask about other allergies.

9 months ago

Though they change spoons for the pizza sauce when you order gluten-free, the sauce is already contaminated from the many times they used it to spread sauce on all the other pizza crusts. However, upon my request, they pull out fresh tubs of sauce, cheese, and the other toppings. As another reviewer mentioned, the pizza pans do have holes in them and they do not wipe the counters like I have seen Chipotle do. But I am not sensitive and I already feel like I am holding up the line and making them jump through hoops, so I don’t request them to wipe down the counters first. Pizza tastes awesome and I love getting gluten-free pizza and racking up rewards points at the same time using their app.

Celiac
9 months ago
Celiac friendly

They change their gloves (but I’ve been there multiple times and sometimes they don’t, so ask) and have clean pans to put the pizza on through the oven. The process is not entirely free of contamination, but I've never had problems and I'm Celiac. The price is decent too! You can get as many toppings as you want.

Celiac
9 months ago
Celiac friendly

Great protocols...changed gloves, separate pans, cutters and sauce. We could see everything in the process and were impressed.

Celiac
9 months ago
Not celiac friendly

While the lady changed gloves, they cut it with the same pizza cutter and took the pizza out on the same tray they put all other on. I felt the cross contamination within minutes of being done eating.

Not celiac
9 months ago
Celiac friendly

Staff was familiar with the term gluten free. They have a gluten free crust option and are reasonably priced.

10 months ago
Not celiac friendly

They do have gluten free crusts. They did not change gloves, used the same utensils for gluten laden pizzas, same sauce for all pizzas, no separate oven space. I did not eat my pizza.

10 months ago

This is a great place to grab a GF pizza on the go. It is not a dedicated kitchen, but they are knowledgeable and helpful.

Celiac
10 months ago
Celiac friendly

Staff changed gloves and used separate cutting board and tongs for my cauliflower crust GF pizza. Offered to get fresh pizza toppings from the cooler. Cauliflower crust was tasty!

Celiac
10 months ago
Celiac friendly

Delicious gluten free crust, plus they very carefully keep the crust separated from contamination, cooking it on a separate grill plate. The lady here was very celiac friendly. She said a cook of theirs has celiac, so they are very careful here. Had the crab, tomato and cheese pizza and it was great!

Not celiac
11 months ago

I eat here a LOT. They are very careful about cross contamination. Excellent service every time I’ve been there. Fresh ingredients. Best place for pizza!

Celiac
11 months ago

There gf pizza is good I watched the staff change gloves

Celiac
11 months ago
Celiac friendly

The Staff was helpful and took precaution to keep my Pizza safe. I enjoyed the Cauliflower Crust and it was FANTASTIC - gf and I’d def recommend it. I have Celiac Disease and didn’t experience any issues.

Celiac
11 months ago
Not celiac friendly

Most of the staff here aren’t friendly or helpful and finding someone who is trained about gluten free and cross contamination isn’t easy. If you do go here, you have to watch and then talk them through it, making sure they don’t use the same utensils, etc and then be prepared for attitude if you have to correct them. It’s just not worth it. * Not all Pie Fives are like this, just this one seems extra bad.

Celiac
11 months ago

This place is run by teenagers, but they do a pretty good job. I watch them like a hawk as they make my pizza. She far so good!

Celiac
11 months ago

The staff was very knowledgeable about their gluten free options. They asked if this was an allergy, changed utensils, and were very aware of cross-contamination. The pizza was one of the best I’ve tried. No issues.

11 months ago
Not celiac friendly

Used a perforated pan that was sitting in flour, same utensils to spread sauce and same cutting board and wheel as all other pizzas.

Celiac
11 months ago

Staff was nice but not knowledgeable. I walked them through every part of making the pizza and watched them very closely to make sure the pizzas didn’t touch. No employees touched the pizza without fresh gloves. I also asked that they do fresh sauce and spoon as well as the toppings! My daughter is very sensitive.

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