Permanently Closed

Pie Five Pizza Co.

8 ratings
$$ • Pizza Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Cookies, Dessert, Pizza
Safety Rating
6 ratings

As rated by the community

401 B Cool Springs Blvd
Franklin, TN 37067

Most Recent Reviews


Overall Rating

Review


So much cross-contamination you might as well not even bother with the gluten free crust. Against my better judgement I decided to risk it and I’ve been sick for 2 days so far.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


They do have gluten free crusts. They did not change gloves, used the same utensils for gluten laden pizzas, same sauce for all pizzas, no separate oven space. I did not eat my pizza.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Most of the staff here aren’t friendly or helpful and finding someone who is trained about gluten free and cross contamination isn’t easy. If you do go here, you have to watch and then talk them through it, making sure they don’t use the same utensils, etc and then be prepared for attitude if you have to correct them. It’s just not worth it. * Not all Pie Fives are like this, just this one seems extra bad.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Cookies
  • Dessert
  • Pizza

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Takeout
  • Vegetarian Friendly

Photos


Add a photo

More Reviews


Overall Rating

Review


Excellent food and very accommodating for gluten free patrons! Gluten free crust, employees changed gloves without me having to ask, reserve a section of their oven for gluten free pizzas and take many steps to decrease chances of cross contamination.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


They are so Awesome! They let us bring our own dairy free cheese to use and they even take the pizza to the back to use the fresh ingredients that haven't been gluten or dairy contaminated. They change gloves and use clean cutters for the pizzas. They honestly take even precaution against cross contamination that I could imagine. I can't rave enough about the delicious pizza and the amazing customer service. This is our new favorite restaurant for gluten and dairy sensitive.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


They always take great care in preparing my celiac son's food. They always change gloves without having to be reminded and put his pizza in a box to keep it separate. Great place with great pizza!

Updated 8 years ago read full review

Overall Rating

Review


The pizza tastes fine. The toppings are set in an assembly line (like Chipotle or Subway), so there is risk for cross contamination. There are prepackaged GF crusts. Beware the standard marinara sauce. While they use a clean spatula to spread sauce on GF pizzas, the back of the dipping spoon is used to spread the sauce in standard pies. A safer option is olive oil and garlic. Be cautious and ask questions, but worth a try.

Celiac friendly?

No

Updated 9 years ago read full review

Hashimoto's

Overall Rating

Review


Great place and they have gluten free as well as dairy free options. And it tastes wonderful!

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


My son and I are both celiac and we had this yesterday. They were extremely careful and knowledgeable, and it was delish!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Ordered gluten free crust and staff took this very seriously. They changed gloves, ingredients, and made sure to use a separate part of the pizza oven. The crust was very thin but didn't have a bad taste. A standard gluten free pizza crust. Overall a good experience and no symptoms! Beware that the alfredo sauce does contain gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Lady making the pizzas was fantastic and knowledgeable. Changed our every ingredient to new batch with new gloves on clean surfaces after learning it was Celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They were able to change gloves, put tray down below pizza, use separate cutter, and pull toppings from another container. All staff were very kind and willing to help!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Offers delivery
Symptomatic Celiac

Overall Rating

Review


They have a GF Crust and Cauliflower Crust to pick from. They wore gloves, grabbed new ingredients, and were so nice! My pizza was delicious too! I will definitely go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

Is this your business? Claim the listing

Nearby Restaurants