On a time crunch while traveling. Ordered through app. Arrived and Let them know I ordered online. They checked the warmer and handed me the pizza. At the hotel, opened the pizza, wrong pizza. Not GF. Returned to the restaurant,The pizza I ordered, gone. Zero.
They have GF crust. Asked if it was due to allergy or preference. Once shared it was allergy staffed changed gloves. Instead of using red sauce out of the normal area, they pulled out a squeeze bottle to avoid cross contamination.
Everyone working there was very nice and accommodated all of my cross contamination requests. They got new sauce and mozzarella from the back and cooked the pizza on parchment paper. And it tasted good! Make sure to ask them to take the proper precautions.
This place is chock-full of cross-contamination. I am non-celiac gluten intolerant and I can get very sick from just a little bit. The staff were knowledgeable and to be fair they told me that the pizza goes straight into the oven after they clean it as much as possible. They changed gloves for me. They told me They’d put the pizza in the pan. only detected a little bit of the discomfort I get with gluten, but it was there. I wouldn’t take a chance again here just because who knows if I could get more the next time. The food itself is friggin delicious and it’s a shame they can’t just have pans that the pie goes onto when it’s in the pizza oven. I think that would go a long way. California Pizza Kitchen is certified gluten free and nearby.
This place was SO good. I have celiac and am very sensitive and the young man looked at me when I told him celiac and knew. He then changed his gloves. Told me my pizza would be cooked in the oven on paper to avoid CC. Got out a brand new sauce and cheese and pepperoni. Super happy and SUPER delicious. Love when a place is knowledgeable and confident!
The food was great. They had two options for GF crusts. They did have some protocols for preventing cross contamination (changed gloves and put my pizza on a paper to protect it from touching surfaces) but I wouldn't assume they were 100% effective.
Not gluten friendly. They do have a gf crust but they said none of the meat toppings were gluten free. Shared oven. Flour everywhere. The staff was very helpful in making sure I knew what my options were because they did not want me to be sick. Did not eat here after finding out all the information.
They have gluten-free crust and cauliflower crust. They won't put the pizza on a separate pan unless you ask them, and their sauces may touch gluten. When I ordered I told them about my situation, and one woman was pretty dismissive, said she just changed her gloves when I asked if she could change them, and said there are no pans left. She stuck the pizza right until the oven on top of layers of flour and crumbs. I told them I couldn't eat it, and a different woman was nice enough to make me another one and put it on a pan.
Everyone on the line is aware an allergy order is coming. Everyone who handled my pizza put on new gloves. Cauliflower crust was stored separately from other crusts. This location has a small oven they use just for gluten allergies. Oh, and they have Daiya cheese. Overall, a very good experience.
Used to be really good. But their separate gluten free oven no longer works and you have to ask for a glove change and separate tray. The restaurant has gotten progressively more disgusting, especially the area where they prepare the pizzas. I used to frequent pieology when they first opened, but the last time I ate there I got sick, so no more.
Very knowledgeable! They changed gloves and used new utensils! Will definitely be a go-to
Beware if you have celiac - I’ve been visiting this location since opening and over the past yr have been up all night sick. My guess is from pizza oven cross contamination while cooking . Even if the oven is swept not everyone is careful unless you watch everyone passing your item while and after cooking . Pretty bummed as I love Pieology
Cmon fellow reviewers there is no way this is celiac safe. The staff does not understand cross contamination at all. We lucked out and one of the guys working has a girlfriend with celiac and he was able to make us a pizza we left safe eating but there other two staff members had no clue and were mildly unpleasant. I would not come back and If you have celiac I would not eat here.
I picked up a GF cauliflower crust pizza-first time Piology patron... I ate three pieces and LITERALLY called them just to say: thank you! I haven’t had pizza THAT stinkin good in YEARS! I ordered online, told them I had celiac, and am feeling no ill effects some time after. I’m genuinely impressed and will continue to order time and time again. Yummmmm... JUST MAKE SURE YOU ASK FOR THEM TO COOK YOUR PIZZA ON PARCHMENT PAPER IN THE OVEN
Cauliflower crust tasted great. But I won't be going back. Not safe for celiac. They didn't ask if it was allergy or preference. They didn't change their gloves. They dip the brushes back into the sauces. If you get marinara sauce it would be more safe. But since they use the same gloves and touch the non-gf pizza and touch the ingredients I won't be going back. I got sick
I ordered the gluten free crust and they asked if it was an allergy or preference. I told them allergy and they changed their gloves, used a separate pan with fresh paper and every person along the line asked if I wanted them to change gloves before handling my food. They even asked my husband who had a normal crust but asked for the dairy-free cheese. I was impressed how aware of allergies they seemed to be. Pizza tasted great!
This was a great find. If you want healthy pizza, they have GF and Cauliflower Crust options and you get to pick toppings as they build it. They also have dairy free cheese, and great vegan options.We’ve taken several different groups of friends and everyone has loved it!
The corn flour used to dust the boards they prepare the pizza on is mixed with regular flour. You need to ask for a clean board, change of gloves and no dusting of the board. And they do not have a separate area to cook the pizzas so they are cooked on the same grate/area that the gluten pizzas are cooked. So if you are extremely sensitive, avoid this place.
They put our gluten-free crust pizzas in the same oven as everyone else’s pizzas. They weren’t on a tray or anything. And I had to ask for a glove change. Also they put the numbers that were sitting on the counter that the flour crusts touch (and that they touch with the same gloves that they use to touch the flour crusts) on our pizza and couldn’t understand why that would be a problem. I’m extra vigilant when it comes to my celiac daughter’s food. She’s in so much pain if she’s glutened.
Not safe for celiacs. They reach their contaminated hands into toppings and touch the gluten pizzas. All toppings are cross contaminated. They cook the gf pizza in the same oven without anything under it so it cooks in the same spot a regular pizza was cooked. They don’t recommend this place for celiacs and i can see why. Unsafe.
DO NOT EAT HERE if you have a wheat allergy or if you are celiac. I told them I have a wheat allergy and need minimized cross contamination. Guess what happened? They had a separate marinara sauce, then put toppings on and put my pizza IN THE OVEN DIRECTLY TOUCHING THE FLOUR AND OTHER WHEAT PIZZAS. I inquired to the manager, and he said that is their “process”. Eat at Pizza Rev or Mod Pizza, separate trays for us who can’t have CC!
Great pizza! Let them know to change gloves and get the sauce out of the bottle not to ladle on the sauce bc it touches the other pizza crusts. Helpful staff!
They may have gluten free crusts and a guise of "allergy" safety (they even ask), but their practices are not up to a high enough standard to be safe for either allergies or celiac. While making my kids pizza, cross contamination occurred through gloves (not changed between a wheat pizza and our gf pizza) and their oven is not safe. When I asked about their procedure for baking, I was informed that they "sweep it out" so it's safe... before putting our gf pizza directly in the oven (no base), allowing for more cross contamination. I spoke to the shift manager about what I saw and she didn't think it was a problem. It felt like a case of ignorance, not malace, but I definitely don't feel safe eating here.
Pieology offers both gluten free dough and vegan cheese. I was impressed that they have a separate squirt bottle of marinara sauce in order to avoid cross contamination. Plus, the staff changed their gloves. I didn’t encounter a problem and the employee was nice and wanted to ensure me that she was taking precautions against cross contamination. My gluten free, dairy free pizza tasted good and I would go back soon.
The pizza is amazing. Best around. Separate sauces and oils for us. They do use the same topping containers but they change gloves. I’ve never had an issue. They put the pizza on a tray to avoid contamination.