Review of Piola

** EDIT** Since there isn’t a way for me to respond to the restaurants comment, I’ll edit this one. The time that I had visited was after lunch, before dinner. It wasn’t crowded, not in the least. I did inform my waiter that I was celiac and dairy intolerant, that I had read about your restaurant on this app, and was excited to visit. He was knowledgeable about the menu and the offerings. He made no offer of compensating for the pasta water or even pizza. Trust me. I’ve been eating out enough to make sure I can eat safely. I was in a different city and state. There was nothing else listed around on the app. I was basically informed that I could have a salad, take it or leave it. **end edit**

Do they have GF offerings? Yes. Is this a safe place for celiac and gluten intolerant to eat? Absolutely not. Maybe if you’re choosing gluten free for whatever…..reason. GF pasta is cooked in the same water as regular pasta. Pizza is cooked in the oven, no pans so cross contamination is a very high risk. I had the Dolce piccante salad. The raisins had a weird walnut aftertaste, but no walnuts. Waitstaff seemed annoyed with all the questions and irritated that I didn’t want the lentil soup.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for takeout
• Good vegan options
• Offers outdoor seating

We are sorry to hear about your experience Stephanie.

We would love to hear more about your visit and your interaction with our staff members.

If you mention that you are celiac, they will inform the kitchen and pizza staff.

We do accommodate celiacs, as said in our presentation "depending on how busy the restaurant is, we might be able to cook the pasta in different boiling water and use a different strainer". You can expect longer preparation time as well.

Unfortunately, during the lunch rush, we won't be able to accommodate.

We look forward to hearing from you.

Piola USA