Pollo Tropical

6 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Safety Rating
5 ratings

As rated by the community

2011 E Oakland Park Blvd
Oakland Park, FL 33306

Most Recent Reviews


Symptomatic Celiac
10 months ago

The VERY BEST EVER!! The manager, Lajauni, and Jorge who grills the chicken are so understanding about Celiac! You just ask for manager and request to get rice/beans and chicken that are gluten free!

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Taste
Variety
Celiac
3 years ago

People working there had very little knowledge of what gluten free meant. Other then that food was very good! I got grilled chicken with white rice. They also changed their gloves before dishing my food.

Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Vegan options
  • — Healthy options
  • — Lunch
  • — Good for dairy-free
Celiac
4 years ago

I actually go to the store on University Drive and Broward Boulevard. The staff is very friendly. I get the sweet plantains and the chicken tropichop. They are always delicious.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.
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In 1 Public Collection

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More Reviews


5 years ago

We ate here multiple times during a recent visit to south Florida and it was great! My son is celiac and had no issues.

Safety
6 years ago

The employees had no knowledge of what gluten free is. The manager said he is celiac and said the only guaranteed gluten free item on the menu is the chicken. I ordered the chicken and double order of white rice, and they put a roll on the plate. Attempting to make it gluten free, they used the same tongs for the chicken as they did for the rolls. They were very friendly and tried to correct the situation, but didn't understand gluten free and cross contamination. The Sprite was great though! 😁

Safety
Celiac
9 years ago

Great food

Safety

Reviews of this Chain

IBS
1 month ago

Food was very tasty and the menu was easy to navigate. I was able to google all of the nutrition information to find out what was safe. Most of the menu is gluten free.

Safety
Taste
Variety
Other
  • — Takeout
  • — Online ordering
  • — Good for dairy-free
Symptomatic Celiac
8 months ago

They do not understand what a gluten allergy is here so I recommend just letting them know you are allergic to bread. Pollo tropical is one of my favorite places in Miami/ South Florida because it is hard to mess up the order and is free from cross contamination if you stick to just the chicken platter with a side of black beans. Make sure whatever platter size you order you say no bread or “no pan” so they understand not to add the bread in (which comes with the platter). I usually ask them to change their gloves and explain that I am allergic to bread and they always listen. I would recommend to anyone visiting the area and virtually any pollo tropical location can be safe because it’s really chicken from the grill going straight to your plate. I recommend sticking with the black beans only for the sides because other sides can be open to contamination (beans are in a closed pot in a separate area). Meals are also extremely affordable so this is a good fast food option for anyone!

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Symptomatic Celiac
1 year ago

Tropichop bowls (rice bowl) are gluten free. Eat this with grilled chicken very frequently & have never been glutened. Also this is very reasonably priced.

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Gluten Intolerant
2 years ago

Had the Tropichops bowl with salad, black beans, onions l, and grilled chicken. It was delicious and I did not get sick.

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Gluten Intolerant
2 years ago

I get the Tropichop from here but there aren’t that many items that contain wheat so I feel like if you’re gluten sensitive/intolerant like me, you’ll do fine. If you’re Celiac, I would be a lot more careful since it’s not a dedicated GF menu/facility.

Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Dinner
  • — Good for keto
  • — Healthy options
  • — Takeout

More Info