Pollo Tropical

I actually go to the store on University Drive and Broward Boulevard. The staff is very friendly. I get the sweet plantains and the chicken tropichop. They are always delicious.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We ate here multiple times during a recent visit to south Florida and it was great! My son is celiac and had no issues.

Celiac friendly?

Yes

The employees had no knowledge of what gluten free is. The manager said he is celiac and said the only guaranteed gluten free item on the menu is the chicken. I ordered the chicken and double order of white rice, and they put a roll on the plate. Attempting to make it gluten free, they used the same tongs for the chicken as they did for the rolls. They were very friendly and tried to correct the situation, but didn't understand gluten free and cross contamination. The Sprite was great though! 😁

Celiac friendly?

No

Great food

Celiac friendly?

Yes

I have eaten here many times and never gotten sick. UPDATE: NOT CELIAC FRIENDLY! Management and menu change.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Really good meats and sides. Most of the menu is gluten free.

I always remind them Not to include the bread roll which comes with all of the meals

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ask them to change gloves and tell them you have allergy

Celiac friendly?

Yes

Very friendly & accommodating. I notified the cashier of my allergy before placing my order. She turned around & informed the kitchen staff that they needed to wash their hands & change their gloves before preparing my meal.

The food was excellent & the attention to detail was impeccable ❤👍