Pollo Tropical

I have eaten here many times and never gotten sick. UPDATE: NOT CELIAC FRIENDLY! Management and menu change.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very friendly & accommodating. I notified the cashier of my allergy before placing my order. She turned around & informed the kitchen staff that they needed to wash their hands & change their gloves before preparing my meal.

The food was excellent & the attention to detail was impeccable ❤👍

I have celiac sprue disease and am quite sensitive. I've eaten here twice with no issues. Food is tasty. Ask for their "Nutritional Guide". With that you can piece together your own creation. I gave 4 stars because they didn't seem to have a dedicated area for preparing GF servings.

I was very disappointed in this restaurant . No one was familiar with GF and could not tell me if the marinade was GF. Didn't eat there. My husband got something to go and said it was good.

Celiac friendly?

No

I never tell them I have Celiac, have never gotten a sick. I get the light TropiChop all the time. I'm not a fan of rice but since it helps my stomach resettle after contamination it's often necessary. What I love is that the light version is half rice, half lettuce. I miss the creamy cilantro sauce but nothing is tasty enough to make it worth being sick.

Always a good experience here (I'm celiac). Usually go for tropichop with chicken, black beans and all the veggies! The cilantro garlic sauce is good and gf. You can view the online menu for a list of gluten free items.

Celiac friendly?

Yes

Great food. Several items gluten free. Pork loin was confirmed gluten free by a manager. My wife (celiac) normally gets a quarter chicken with green beans or boiled yucca. Several sauces including the delicious cilantro garlic are gluten free. You always need to request "don't put a roll on my plate."

The VERY BEST EVER!! The manager, Lajauni, and Jorge who grills the chicken are so understanding about Celiac! You just ask for manager and request to get rice/beans and chicken that are gluten free!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Tropichop bowls (rice bowl) are gluten free. Eat this with grilled chicken very frequently & have never been glutened. Also this is very reasonably priced.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had the Tropichops bowl with salad, black beans, onions l, and grilled chicken. It was delicious and I did not get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I get the Tropichop from here but there aren’t that many items that contain wheat so I feel like if you’re gluten sensitive/intolerant like me, you’ll do fine. If you’re Celiac, I would be a lot more careful since it’s not a dedicated GF menu/facility.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering

The Pollo Tropical chain doesn’t seem to be very knowledgeable about gluten free, but many of their items are naturally GF.

I’ve eaten at various locations in south Florida and have never gotten sick. I looked at their allergen menu beforehand online which is helpful and always order the tropichop bowl with chicken, beans, corn, avocado, and guava BBQ sauce. Their flan is GF too! The yuca bites don’t technically have gluten either but I think it’s a shared fryer.

Eat at your own risk, but in an area that unfortunately doesn’t have many GF options, PTrop has been a reliable spot for me to grab a quick bite.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent