Pollo Tropical

1 rating
$ • Restaurant
Reported NOT to have a gluten-free menu
13425 S Dixie Hwy
Pinecrest, FL 33156

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


They do not understand what a gluten allergy is here so I recommend just letting them know you are allergic to bread. Pollo tropical is one of my favorite places in Miami/ South Florida because it is hard to mess up the order and is free from cross contamination if you stick to just the chicken platter with a side of black beans. Make sure whatever platter size you order you say no bread or “no pan” so they understand not to add the bread in (which comes with the platter). I usually ask them to change their gloves and explain that I am allergic to bread and they always listen. I would recommend to anyone visiting the area and virtually any pollo tropical location can be safe because it’s really chicken from the grill going straight to your plate. I recommend sticking with the black beans only for the sides because other sides can be open to contamination (beans are in a closed pot in a separate area). Meals are also extremely affordable so this is a good fast food option for anyone!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 weeks ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List

Categories

  • Dinner
  • Late Night
  • Lunch
  • Restaurant

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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The VERY BEST EVER!! The manager, Lajauni, and Jorge who grills the chicken are so understanding about Celiac! You just ask for manager and request to get rice/beans and chicken that are gluten free!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Tropichop bowls (rice bowl) are gluten free. Eat this with grilled chicken very frequently & have never been glutened. Also this is very reasonably priced.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Had the Tropichops bowl with salad, black beans, onions l, and grilled chicken. It was delicious and I did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I get the Tropichop from here but there aren’t that many items that contain wheat so I feel like if you’re gluten sensitive/intolerant like me, you’ll do fine. If you’re Celiac, I would be a lot more careful since it’s not a dedicated GF menu/facility.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


The Pollo Tropical chain doesn’t seem to be very knowledgeable about gluten free, but many of their items are naturally GF.

I’ve eaten at various locations in south Florida and have never gotten sick. I looked at their allergen menu beforehand online which is helpful and always order the tropichop bowl with chicken, beans, corn, avocado, and guava BBQ sauce. Their flan is GF too! The yuca bites don’t technically have gluten either but I think it’s a shared fryer.

Eat at your own risk, but in an area that unfortunately doesn’t have many GF options, PTrop has been a reliable spot for me to grab a quick bite.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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