They do not understand what a gluten allergy is here so I recommend just letting them know you are allergic to bread. Pollo tropical is one of my favorite places in Miami/ South Florida because it is hard to mess up the order and is free from cross contamination if you stick to just the chicken platter with a side of black beans. Make sure whatever platter size you order you say no bread or “no pan” so they understand not to add the bread in (which comes with the platter). I usually ask them to change their gloves and explain that I am allergic to bread and they always listen. I would recommend to anyone visiting the area and virtually any pollo tropical location can be safe because it’s really chicken from the grill going straight to your plate. I recommend sticking with the black beans only for the sides because other sides can be open to contamination (beans are in a closed pot in a separate area). Meals are also extremely affordable so this is a good fast food option for anyone!
— Very
— Excellent
The VERY BEST EVER!! The manager, Lajauni, and Jorge who grills the chicken are so understanding about Celiac! You just ask for manager and request to get rice/beans and chicken that are gluten free!
— Very
— Most/All
— Excellent
Tropichop bowls (rice bowl) are gluten free. Eat this with grilled chicken very frequently & have never been glutened. Also this is very reasonably priced.
— Very
— Excellent
Had the Tropichops bowl with salad, black beans, onions l, and grilled chicken. It was delicious and I did not get sick.
— Somewhat
— Some
— Excellent
I get the Tropichop from here but there aren’t that many items that contain wheat so I feel like if you’re gluten sensitive/intolerant like me, you’ll do fine. If you’re Celiac, I would be a lot more careful since it’s not a dedicated GF menu/facility.
— No gluten-free information on the menu
— Some
— Excellent
The Pollo Tropical chain doesn’t seem to be very knowledgeable about gluten free, but many of their items are naturally GF.
I’ve eaten at various locations in south Florida and have never gotten sick. I looked at their allergen menu beforehand online which is helpful and always order the tropichop bowl with chicken, beans, corn, avocado, and guava BBQ sauce. Their flan is GF too! The yuca bites don’t technically have gluten either but I think it’s a shared fryer.
Eat at your own risk, but in an area that unfortunately doesn’t have many GF options, PTrop has been a reliable spot for me to grab a quick bite.
— No gluten-free information on the menu
— Some
— Excellent