Review of Portillo's

I used to love Portillos before my Celiac diagnosis so this was a hard restaurant for me to permanently cut out. I have tried the fries a few times and didn’t feel well; now I know why (via the other rating). Last night, I ordered a hotdog nudie and a side of cheese sauce, using my own bun from home. I got fries from Chick fil A and they were just as good. I felt great afterwards! Portillos has an online allergen menu with all the allergens present. However, inside the restaurant, they are very uneducated on allergy management/cross contamination processes. But- there are ways to go around that. Hope this helps!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch