Review of R Bar and Grill

2401 E Lamar Blvd, Arlington, TX 76006

Overall Rating

Review


I would give this restaurant zero stars if I could. I was excited about their menu but quickly became concerned when we walked up and it was a hotel bar. It took 30 minutes to get our drinks and another hour to get out entrees. When the entrees came out they were stone cold and raw - we are talking about red fish and a ribeye, BOTH raw. What we did try tasted like the kitchen had no salt or seasonings of any kind. We sent the dishes back and asked to speak with the manager. When she arrived another 20 minutes later she offered to replace our meals with others and it would only take a few minutes. I told her I was celiac and that the dish needed to be gluten free. She assured me that the sea bass was gf. My husband ordered a burger to replace his steak thinking it would be harder to mess it up. After ANOTHER 30 minutes, as we were asking our server to cancel the order, the manager shows up with the new dishes. The sea bass was raw - like still kind of clear in the middle kind of raw. It was topped with a sweet sauce that reminded me of sweet chili sauce which can be dangerous for a celiac. I spit it out but still got sick about 15 minutes later. My husband said the burger was awful as well and we sent it all back. We only paid for our drinks and a side salad but they should have comped it all. We tried reaching out to their "VP of restaurants" and to the complaint desk but both were no help. Stay away!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 2 years ago

Celiac