Red Lobster

1 rating
$$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

4600 Belden Village St NW
Canton, OH 44718

Most Recent Reviews


Celiac

Overall Rating

Review


Awful. 0/10. The server has no idea about allergies. The manager didn’t give a shit either.

I had called ahead & spoke to a different manager and he reassured me that the server would be knowledgeable not only about what having to eat gluten free means, but also about cross contamination. What we got was someone who didn’t know what celiac disease was or gluten. Even after elaborating. He brought biscuits, croutons on the salad, and breaded shrimp (we asked for no breaded shrimp.) and he had a real bad attitude about it too.

I understand eating out is a risk. However if I call and ask specifically and am reassured, I do expect someone who at least knows what any of this means, or if they mess up to at least say “sorry”. Would avoid if I were you.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Restaurant
  • Seafood

Photos


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Reviews of this Chain

Celiac

Overall Rating

Review


We have always gone to Red Lobster for my dad's birthday and this time was the 1st time I couldn't eat gluten. Our server was knowledgeable and anything he was unsure about he was willing to find out for me. Red Lobster also has an interactive online menu with potential allergens in there most common dishes, which I had looked through ahead of time. Of course with most non-dedicated establishments, they state there's always a risk for cross- contamination. I got a special of garlic butter crab legs that come on a bed of crispy potatoes. I also got a side salad w/ ranch and the server assured me that that there would be no croutons on my salad. Everything tasted great and I had no symptoms.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers online ordering

Overall Rating

Review


They had a menu with every allergen listed. They listened to all my special requests. It was delicious and I didn’t get sick after.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Crab your way, shrimp scampi, baked potato. Very helpful with allergen menu and a dedicated space and process for preventing cross contamination. Delicious too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Hashimoto's

Overall Rating

Review


I asked our waiter multiple questions about gluten free options and cross contamination. He gave me their nutritional binder that stated what was gluten free. I ordered a side salad and asked for no croutons. It came out with croutons so I told them I needed a new salad - they removed the croutons and gave me the same salad back. I told them again I needed a new salad cause of the bread crumbs. By the third time they had it corrected. I ordered shrimp, lobster, and scallops and told them to hold any orzo rice. My plate came out with several orzo rice grains on it. They were great about me ordering and looking through their nutrition binder but AWFUL about cross contamination!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


This is my kids favorite place to eat. They have an allergen menu and IF your server indicates an allergy, the food comes out seperately. I have had very mixed results on if the server will actually mark it as an allergy (even when I have explicitly asked them to do so). We've gone several times (again, kids favorite place to eat...) and I would say I've only had the food come out seperately twice (and once, only half of it).

We also keep getting the same server, and they seem pretty annoyed by my questions (me), so the experience may be different with a more accommodating server.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

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