Review of Red Robin

4080 Maple Road, Amherst, NY 14226

Overall Rating

Review


I’ve been told in the past that this location had a separate fryer for gluten free fries (and ordered them as “gluten free” for years. Today I was told over the phone that the fries aren’t gluten free, there’s no separate fryer, and they aren’t sure when this changed but only the sweet potato fries are gluten free. I asked how I’ve been ordering gluten free fries all this time, and the person on the phone told me they would have given me the no salt fries if I asked for gluten free. So, this has totally destroyed my trust in Red Robin’s allergy process! I’ve been ordering “allergy safe fries” in the app all year and have no idea when they changed.

I’d suggest avoiding this location. This is a sad change of my previous high rating.

Apparently the gluten free choices change without notice and no one will tell you when you order something as gluten free and they just give you the regular one!

50-50 chance of getting sick here. Love the food, fries are always delicious- but the stomach issues start before I even get out of the restaurant about half the time. I guess I keep going back because I like the illusion of it being truly gluten free. Or maybe I'm just a gambler.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago

Celiac