50% of 4 votes say it's celiac friendly

4080 Maple Road, Amherst, NY 14226 Directions

Top Reviews


Not celiac

Overall Rating

Review


I had to call to ask about gf options because the menu online was unclear. We ordered pick up and the food was very disappointing. I was able to get a burger with gf bun and gf fries that were very gross and had no seasoning. I would not eat there again.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for kids
  • Offers online ordering
Updated 1 month ago read full review

Celiac

Overall Rating

Review


I’ve been told in the past that this location had a separate fryer for gluten free fries (and ordered them as “gluten free” for years. Today I was told over the phone that the fries aren’t gluten free, there’s no separate fryer, and they aren’t sure when this changed but only the sweet potato fries are gluten free. I asked how I’ve been ordering gluten free fries all this time, and the person on the phone told me they would have given me the no salt fries if I asked for gluten free. So, this has totally destroyed my trust in Red Robin’s allergy process! I’ve been ordering “allergy safe fries” in the app all year and have no idea when they changed.

I’d suggest avoiding this location. This is a sad change of my previous high rating.

Apparently the gluten free choices change without notice and no one will tell you when you order something as gluten free and they just give you the regular one!

50-50 chance of getting sick here. Love the food, fries are always delicious- but the stomach issues start before I even get out of the restaurant about half the time. I guess I keep going back because I like the illusion of it being truly gluten free. Or maybe I'm just a gambler.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago read full review

Overall Rating

Review


Best GF bun I have had dining out. The tavern classic is amazing and so affordable. Fries in dedicated fryer!!! And lately with Covid have ordered via door dash and delivery is top notch. Clean high quality packaging. Couldn't be more impressed.

Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.

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More Reviews


Celiac

Overall Rating

Review


This location is totally celiac friendly! Every time I go the staff knows exactly what to do and are really helpful. They have a dedicated fryer for gluten free food and a really good gluten free bun substitute.

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Just to clarify its only a dedicated fryer for the wings and only the mild medium and hot sauces are gluten free. The fries are not gluten free (shared fryer with other breaded things)

Updated 1 year ago read full review

Not celiac

Overall Rating

Review


Always impressed by how knowledgeable the staff are. And so easy to make substitutions! Love the wedgie wrap option for burgers, and they have a separate fryer for GF fries!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


They are very careful and well trained in gf.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


This is my go to place for gluten free burgers and fries! they have a seperate frier and the most amazing gluten free buns. staff is always caring and understanding too! I have never gotten sick here.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


I can't say whether it's celiac friendly, but I LOVE Red Robin (both Maple Rd and Quaker Crossing locations) for the fact that I never have to worry about my food with them. All the servers and staff are well-trained and the only time I have ever had issues is when calling in a to-go order. The receipt prints off the gluten free bun just fine, but the way it specifies no cheese is bizarre so the kitchen usually accidentally cheeses me and has to make it again. Someone told us to ask them to box everything up separately - the burger patty, the bun, and the toppings, so that even if they accidentally include the cheese, it doesn't ruin your whole burger.

If your server doesn't confirm, make sure your fries don't come with the salt on them. The seasoning the kitchen uses is not GF but most servers know that. You can use the sea salt on the table then.

I've never had anyone give me attitude about bringing me the iPad with the allergen-customizer on it, so I guess it just depends who you get. But I've always had good experiences!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


As always at Red Robin, a great experience. The server even asked the kitchen staff to make my gluten free fries extra crispy, and they were. :) I'm super grateful for Red Robin!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Lots to choose from and waitress was very knowledgeable. One of my favorite places

Updated 5 years ago read full review

Overall Rating

Review


My daughter and I have celiac. She got sick before we left the restaurant and I got sick on the way home. Manager was nice when I called but I've never heard anything good about their gf food and wouldn't risk it again.

Updated 6 years ago read full review

Overall Rating

Review


Found a deliberately placed fried onion on my burger. Definitely not there by accident. Told the staff about it, and they took care of it and were super nice about it, but told me that it was the second time that it has happened today. I always have some sort of issue when I come here, and now I know why. The cook staff need to be fired. BE CAREFUL FOR THOSE OF YOU WITH CELIAC. This only fuels my distrust for going to any restaurants.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


I gave them three stars because the food was ok. Service was terrible and they no longer have a gluten free menu unless you use your smartphone. When I told them my phone didn't work well in the restaurant them manager brought me a iPad along with an attitude. I will not be going back. It should not be this hard to place an order.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Gf buns and dedicated deep friers for French fries!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Excellent gluten free rolls and fried foods are fried in separate oil than foods containing gluten

Updated 8 years ago read full review

Not celiac

Overall Rating

Review


The GF bun is very good--soft and tasty.

Updated 8 years ago read full review

Overall Rating

Review


very knowledgeable and nice. separate menu. noe have GF buns for burgers too!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


This place has great service, call out allergies and are really accommodating. They have GF buns and dedicated fryer for clean FF:s... Love ability to get FF! Enjoy!

Updated 8 years ago read full review

Not celiac

Overall Rating

Review


The gluten free bun was soft and had a good texture. The fries were made in a dedicated fryer. The receipt also was clearly marked of the allergy.

Updated 8 years ago read full review

Overall Rating

Review


Every time I go...I love it!!! Such great food and very accommodating!

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


Ordered a salad and stressed that I have celiac and cannot have croutons because I will be sick. Salad came out with croutons. Had issues with our entire order, however that was the only gluten related issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers outdoor seating

Overall Rating

Review


I have only trusted this red robin out of all restuarants in st george. I was told by management to make sure to specify when I order and to prevent cross contamination I was told do not get sauces as that's where it will happen. So I order my burger and ask for ketchup packets. I have had very good luck ordering this way. I do always get the same thing as its my favorite and we only eat out a handful of times a year as it's not in our town.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Not celiac

Overall Rating

Review


Reliably excellent service and food. Never been sick and I’ve eaten here plenty of times. Staff is knowledgeable, separate fryer and burger comes marked. Plus the best gf buns in earth.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers outdoor seating
Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

More Info