They are very careful and well trained in gf.
This is my go to place for gluten free burgers and fries! they have a seperate frier and the most amazing gluten free buns. staff is always caring and understanding too! I have never gotten sick here.
I can't say whether it's celiac friendly, but I LOVE Red Robin (both Maple Rd and Quaker Crossing locations) for the fact that I never have to worry about my food with them. All the servers and staff are well-trained and the only time I have ever had issues is when calling in a to-go order. The receipt prints off the gluten free bun just fine, but the way it specifies no cheese is bizarre so the kitchen usually accidentally cheeses me and has to make it again. Someone told us to ask them to box everything up separately - the burger patty, the bun, and the toppings, so that even if they accidentally include the cheese, it doesn't ruin your whole burger. If your server doesn't confirm, make sure your fries don't come with the salt on them. The seasoning the kitchen uses is not GF but most servers know that. You can use the sea salt on the table then. I've never had anyone give me attitude about bringing me the iPad with the allergen-customizer on it, so I guess it just depends who you get. But I've always had good experiences!
As always at Red Robin, a great experience. The server even asked the kitchen staff to make my gluten free fries extra crispy, and they were. :) I'm super grateful for Red Robin!
Lots to choose from and waitress was very knowledgeable. One of my favorite places
50-50 chance of getting sick here. Love the food, fries are always delicious- but the stomach issues start before I even get out of the restaurant about half the time. I guess I keep going back because I like the illusion of it being truly gluten free. Or maybe I'm just a gambler.
My daughter and I have celiac. She got sick before we left the restaurant and I got sick on the way home. Manager was nice when I called but I've never heard anything good about their gf food and wouldn't risk it again.
Found a deliberately placed fried onion on my burger. Definitely not there by accident. Told the staff about it, and they took care of it and were super nice about it, but told me that it was the second time that it has happened today. I always have some sort of issue when I come here, and now I know why. The cook staff need to be fired. BE CAREFUL FOR THOSE OF YOU WITH CELIAC. This only fuels my distrust for going to any restaurants.
I gave them three stars because the food was ok. Service was terrible and they no longer have a gluten free menu unless you use your smartphone. When I told them my phone didn't work well in the restaurant them manager brought me a iPad along with an attitude. I will not be going back. It should not be this hard to place an order.
Gf buns and dedicated deep friers for French fries!
Excellent gluten free rolls and fried foods are fried in separate oil than foods containing gluten
The GF bun is very good--soft and tasty.
very knowledgeable and nice. separate menu. noe have GF buns for burgers too!
This place has great service, call out allergies and are really accommodating. They have GF buns and dedicated fryer for clean FF:s... Love ability to get FF! Enjoy!
The gluten free bun was soft and had a good texture. The fries were made in a dedicated fryer. The receipt also was clearly marked of the allergy.
Every time I go...I love it!!! Such great food and very accommodating!
very good gluten free bun. But you have to be Very clear that you want gluten free. Simply asking for gluten free burger, gluten free bun, gluten free fries and salad w/o crutons isn't clear enough. You may wind up with breaded fried jalapenos on your burger instead of fresh. Or worse, a regular bun.
They provide an iPad that is interactive to filter out or suggest modifications to meet allergens identified. I had the Marco Polo which is a grilled chicken sandwich but added a GF bun. Also have a dedicated fryer on request for GF fries. I'm celiac and no issues with cross contamination.
Dedicated fryer for gluten free fries - love them!
Ask for their GF menu and they'll give you an iPad that filters their menu by allergy (i.e. Gluten in my case). You can also do the same direct from their website. I am told if you say you are GF, they push a button in the kitchen that turns on a light to notify cooks that a GF meal has been ordered. They have a pretty decent GF bun for their burgers which make most of their menu doable. In my experience the wait staff has never been knowledgeable hence the 4 star but there is corporate push from the top which gives us these options and I am appreciative of that.
They used to be really great about cross-contamination, but seem to have gotten lax in recent years. I got horribly glutened tonight.
This place has not been celiac friendly in my experience. I have gone twice and both times I got glutened. I wasn’t sure after the first time, but when I experienced the same symptoms after the second time, I knew it was from here. I think the fries were okay since they used a separate fryer. It was probably the burger.
We have been able to eat here for a while now. It's our go-to for a burger. The bun is a good one and I like having vegetables and other options for side than just fries. When you ask for gf sweet potato fries they are really good but they don't have the seasoning the regular ones do so if you are transitioning you might be disappointed at first.
SWEET POTATO FRIES NOT GLUTEN FREE, FRIED IN SAME DEDICATED FRYER. SO OTHER FRIES NOT GF EITHER. READ PACKAGING. THEY HAVE WHEAT PRODUCT COATING. I have Gluten Ataxia. If exposed, it causes brain damage. I ate there several times and felt weird next day. Noticed balance slightly off. Thought I was tired. NOPE! Next time we went in I asked to see packaging for everything I ate. Their sweet potato fries are coated with the product out of Europe that falls under 20ppm, but is a wheat product. Never been back. Hate to think how much permanent damage they caused me. And Celiacs need to be careful, just cause you don't have symptoms doesn't mean that the low level inflammation won't lead to cancer per a prior Celiac Sprue President. FDA site says no product is allowed to be labeled as GF if it has a gluten containing ingredient. Though they haven't imposed regulations on restaurants yet.
Food was gluten free but that place is a hot mess! Can't even make a proper mojito & sweet potato fries & gluten bun were cold & to add insult to injury I was charged extra for both cold items! I won't go back again...wouldn't recommend this place at all..pricey & not worth it!
Red Robin has an extensive allergen menu. The staff will bring you an iPad where you select your allergens such as gluten, nuts, egg, milk, etc. Red Robin offers gluten free hamburgers on a gluten free bun, chili, and French fries, to name a few items. The French fries are cooked in a separate fryer and they are bottomless. It's heaven for someone with Celiac Disease. Staff is very knowledgeable about Celiac Disease to ensure no cross-contamination. Highly recommend Red Robin!
While the gluten free bun was good, the rest of the restaurant was a real disappointment. Service was awful. Lemonade tasted like water. Getting refills of drinks and fries was an arduous endeavor. Finally came after we got the bill. Food was cold. There was a 1.99 entertainment charge added to our bill. Restaurant was loud. Not returning here again.
They had a special digital menu that you can select your allergies and it offers menu items that are safe for you. The manager also came to speak to us and assure us that they would be extra careful with our orders. When he mentioned that their fries were GF I said that was not listed as safe on their menu. He personally went into the kitchen to ask the staff as well as brought the label out to us to check the ingredients ourselves. The staff and manager were excellent and my gluten free dairy free meal was fantastic!
Dedicated gluten free fryer for fries. We go there all the time and never get sick, I have celiac. Unfortunately they got rid of there old really good gf buns (used to be Udis) and replaced them with bad ones. They are still celiac friendly, but taste like cardboard. I suggest a salad or chicken wedgy, but the burgers are still good too.
I read some of the other reviews and not like my experience at all! They have awesome gluten free buns for their burgers (that in my opinion are the best gf rolls I've ever had) and a dedicated fryer for fries!! They give you an iPad and it tells you everything that can be made gf
I ate here a few weeks ago and I got glutened. It was so sad because everyone talks about how safe they are. 😞 I read that gluten free should come in a yellow basket... mine was served on a red plate. The server never notified the manager about my gluten allergy either.
my waitress was very informed about Celiac disease and absolutely made sure my food was made separately with fresh gloves. they are very good with all allergens.
This place was absolutely disgusting - greasy fast food. The burgers were so well done they were like hockey pucks. Although our server was extremely nice, he messed up our order several times. The burgers were so greasy and I'd such poor quality, I had a gallbladder attack the next day! The good news was that there didn't seem to be any gluten in my meal.
Staff are knowledgeable, the fries are safe if you ask for no seasoning, dedicated dryer. They do both gluten free buns, which are delish, chewy, sweet, soft, and not crumbly. As well as lettuce wraps. Sweet potato fries and broccoli are safe unlimited sides. iPad which tells you exactly which burgers are safe. I'm gluten free, and my husband is celiac, and we have never been poisoned!
Great for dining there, horrible if its take-out! When eating there, the manager brought out my food and explained how careful they'd been. I ordered take-out: order was wrong so I waited for them to fix it. Got home and my bun and fries were wrong.....
Again Red Robin the best burgers ever. We traveled to Florida, California and all over. The waitress's was very nice and we enjoyed our visit. The sweet potato fries are GF and delicious also. The cheesecake is the best ever.
had a great burger, and the server was well versed. fries without the seasoning was sent. Only thing that stinks is I didn't remind her when I wanted a fry refill to bring gluten free and they were not. Family are them and she brought me my own a few minutes later :)
They have gf buns and fries cooked in a separate container. I always ask for the bun to be well toasted. They have always asked if it is an "allergy" or food preference. The staff told me if it is an "allergy" (celiac safe) that it is prepared on a different station. So far I have eaten here several times and have not had any issues. I usually eat simple grilled chicken and leave very satisfied. As usual, ask for the gf bun to be well toasted and it makes it better. People who don't eat gf don't know that toasting makes it tastier!
Gluten free bun tasted so good! Staff was very friendly and knowledgeable:)
Well, I am a Hugh RR fan, but today it's a different story. I just ordered a tavern burger on a GF bun, no sauce with provolone cheese and it came out with American cheese. So they put in a rush order and I got my burger but I think they used the same bun cause it was hard now. I ordered a house margarita and was drinking it when a different waitress came over with a new margarita and said that the one I was drinking didn't look like a house margarita so she swapped them out. Crazy shit has been happening at this RR.
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