Went here since it had so many positive reviews. They do have an allergen menu but when you go to look at the burgers it says they can be cross contaminated on the grill. Also, when you check the box for wheat and gluten there are no fries listed as a side. Not sure what people are talking about saying you can have fries?! I am celiac and the waiter did talk to someone and they offered to cook on foil for me I decided to leave. Besides, if you want a fancy burger and you need it gluten free you are basically just getting a basic burger. We didn’t stay. I’m sure someone who is NOT celiac would likely be fine. I didn’t want to chance getting sick.
Love to go here for all their gluten free options! Dedicated fryer means I can have fries! And they're unlimited, along with sweet potato fries!! Yummm! 😊
This is our Go To spot!!! We love Red Robin! They're Tavern burger is my favorite!! They even have separate fryer for fries!!!
I actually did not think to ask if they had a gf menu until after I ordered. I did okay making adjustments to the Avo-cabo salad (no blue cheese or toasty bread) and chili (no tortilla chips). Would go back and try a burger with lettuce wrap!
this location has been a regular stop for me for several years and they have been awesome. Amy? in the bar area often takes care of me & actually remembers customers usual orders, she's great! Never had problems with GF burger bun (yay!) & unseasoned fries (double yay!)
Make sure to get gfree fries with no seasoning, if I forget to ask and I eat the regular fries I get sick.
We had an excellent server who was knowledgeable about gf and triple-checked everything to make sure our order was OK. They had a separate fryer, which is always a bonus. We were handed an iPad on arrival where we could search their allergen listings.
If I could give this location zero stars I would. I've been here twice now and both times have gotten sick even though they assured me what I was ordering was gluten free. Absolutely horrible service when it came to being allergy sensitive, to the point that even my friends who were with me who were not gluten free began laughing uncontrollably after the server would walk away because the things they said were so ridiculous! For example when I asked if the fries that he had just brought out were the gf ones they said they would make me, he responded, "um, it has salt." And walked away like he had no doubt that was answer enough. Excuse me, do you have any idea what gluten is? Because salt has not a thing to do with it. And if it tells you something about whether it's the gf version or not, please share that info, thanks. Absolutely crazy that they would find the things they did to be any level of customer service. I will NEVER eat at any red robin location again after these two experiences at this location. Do yourself a big favor and don't go here.
Where to start...wait time was at least double what we were told. Our waitress stopped by twice to say she would be right with us. We waited at least 15 min to even place a drink order. The menu had decent offerings including fries. However, there were major safety issues. I ordered a burger and fries. I was delivered a burger and Caesar salad with croutons (not GF croutons). Then a series of mess-ups trying to get the correct order. I wasn't even sure if I should eat the new meal considering they sent gluten out on the plate that is supposed to be gluten free. The manager was apologetic and comped the meal and seemed to understand the potential consequences to a Celiac. Nonetheless, I don't think I will return.
had a horrible gf experience here at this location. Never had any issues at any other location across several states. I sent an e mail to corporate, this locations manager called me to tell me how wrong I was. No, this location is not as trained or caring as all the other locations. I felt they did not want my business.
We love RR as our "go to" family night out. The staff is knowledgable about gluten. We've never had an issue with reactions.
Great to have a burger with a delicious bun! Great staff and manager. We have eaten there several times with no issues. Nice to have RR as a GF option.
I have eaten here a few times, having a gf bun and fries but I have had a mild reaction the first two times and the last time it was bad enough to not eat there again. So sad cause it was nice to be able to eat a bun and fries like everyone else.
Red Robin is a family favorite. The managers wife has Celiac so he really knows his stuff. Dedicated fryer for fries, and GF buns. We have been there 20+ times and love it. PS. I was told that even though the seasoning does not list wheat in the ingredient list, RR cannot guarantee that there was no cross-contamination in the production, so if you have Celiacs it is safer to avoid it.
Good burgers with gluten free buns. Unsure about the processes in the back so hard to say if it’s celiac friendly. Those in our group eating here are only gluten sensitive and a gluten-free opt-in so we will be unable to detect cross contamination.
April 2, 2019- Very Celiac and GF accommodating. I ate there and did not get sick. No GF frier, but had veggies substituted for fries. Wasn't impressed with food quality at this location.
Great burgers and fries. Celiac and never had a reaction here. Unlimited fries are delicious.
I’m am not Celiac’s, but I am intolerant. I ordered a Wedgie burger with fries because they do have a dedicated fryer, but when they brought my food, they had sent out a regular burger. When I sent it back and the replacement cane, the burger was correct, but I questioned whether the fries had come from the dedicated fryer because I had my gluten response. I think anyone with Celiac’s should approach this location with caution.
Red Robin has a dedicated Gluten Free menu, and several options. I’m allergic to Gluten and have never had a problem with any allergen issues when eating here. The servers are always knowledgeable in the options available and are always kind enough to ensure that there is no cross contamination.
Great food. We have had the wait staff automatically switch everyone else's buns to gluten free that are in our party without asking. A nice gesture, but not necessary for those that aren't gluten free and a little annoying for those that dont need it.
Staff is amazing with my sons celiac. Dedicated gluten free fryer so fries are safe, as is the yummy seasoning. Gluten free buns and they have knowledge of exactly what part of the burgers aren’t safe. They have always been super attentive to our allergy issue, can’t recommend them enough!
I love red robin, but theyre not always the safest if you have celiacs. I am super sensitive to cross contamination and every few times i come i get sick from eating here. So Id say youre probably ok to go here, but there is a chance youll get glutened.
The wait staff and manager were very knowledgeable and accommodating! They were on it with the fries! My daughter was thrilled. Great food and great service!
In the end, they really worked to get it right. I ordered my regular, the Grand Brie (amazing by the way), but they didnt have brie in stock. So I ordered the blue burger. I had to return my order back to the kitchen two times because the kitchen put the listed non gluten free sauce or haystack onions on the burger. But even though I got my burger after the whole party was done eating, I was still happy that the waiter and the manager worked to get it right.
We come here often with 2 daughters who have celiac. They love that they can get fries (dedicated fryer) and a good burger here. They always bring out the GF buns and fries with a purple stick in them so we know they are correct. The girls haven't gotten sick after eating here since ordering GF.
This location is always under staffed, once there was 1 waiter who was also the host. 2 days ago there were 2 waiters and a host - still not enough staff for lunch. We waited 15 minutes to order drinks, all the booths are low so it's not as if no staff can see you. EVERYONE can see you. Especially the host who walked by frequently. They were out of chili, for gf chili cheese fries. I ordered cheese fries. Asked for water which took over 30 minutes, shakes made us thirsty! A female waitress finally brought them over and said "Here" in a snotty little girl voice. As if it was our fault she had to deliver it to us. She just set the 3 glasses on the table as she had carried them. And left us to distribute them amongst ourselves. My gf French dip came out with a gluten bun. Had to ask 2 people if this is a gf bun. You should've seen the "cheesy fries"! They melted a slab of American cheese on top! I still gave 3 stars because they have a very good French dip on a good gf bun and gf fries- sometimes they are chili cheese fries!
They have great food, usually the service is good, but last time I went I was sick for a close to a week from their fries. Crippling stomach pain like I hope never to go through ever again. This was my family's go-to restaurant for birthday suppers but now I'm too scared to attend. To be fair to them, they warned me that cross contamination in the fryer was a possibility despite the fryers being "dedicated". Fingers crossed the ignorant employee who dropped something other than plain fries in there was fired.
They have contaminated us twice. There was also an old, soggy corn chip in with our fries. When I called, they told me they fry the corn chips with the fries. I was always told they only fry the fries in the fryer. Nope!!
After reviewing the allergen menu online, I felt this would be an ok option for my 3yo Celiac daughter. Kids menu entrees listed as GF were the burger (with GF bun) and grilled chicken. The fries online stated the risk of cross contamination and that Red Robin doesn’t suggest them for gluten allergies, but they say the fries are gluten friendly because they have a dedicated fryer. We did not order the fries this visit. We ordered the kids burger plain with cheese, with GF bun and apple slices (prepackaged) side. The server explained the burger is cooked on a belt line where only burgers and chicken are cooked (no bread products are put on the belt). Server confirmed they use an allergen kit like the Red Robin website states, and all spatulas and such are used only for your meal and sanitized afterwards. Server said the GF bun was prepackaged, however it was served toasted and assembled on the cheeseburger. Next time I would specifically ask how the bun is toasted and possibly ask if the bun could be served prepackaged. Server was very nice and pleasant. The manager came out to check on us during our meal. Would come here again.
Wow, our waitress was very knowledgable and helpful! I got a grilled crispy chicken tender salad with grilled chicken and my waitress came out a little later apologizing because the chef accidentally put fried chicken on the salad and she asked them to remake it. They also have a dedicated gf fryer for fries. I was very impressed!
I’m not celiac but I do have an intolerance for gluten. I’ve never had an issue eating at Red Robin, until today. I ordered a guacamole bacon burger w/ out bacon and a side of sweet potato fries from their gf fryer. I let the waitress know at least 3 times that I have a gluten issue. When I got my food and had eaten half of my burger and fries, I uncovered a fried onion straw. I immediately notified the waitress who brought the manager over who apologized profusely and got me a new burger and fries. He even covered my meal. I’m just concerned for those who are truly celiac to be warned.
My waitress reassured me that everything I was ordering was gluten free and that they fried the fries in a separate fryer, but when a different waitress brought them out I questioned her about it and she was very clueless but just said yes anyway. I was very very sick afterwards and would definitely not say it’s celiac friendly.
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Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.