Review of Red Robin

6255 Mills Civic Pkwy., West Des Moines, IA 50266

Overall Rating


Had a great experience. I called ahead and talked to the manager, Haley, who was very helpful. She explained their process which assigned someone to follow your allergy order through the kitchen until it got to your table (along with changing gloves, new utensils/cutting boards, separate grill space, dedicated fryer). Our food came out with a marker indicating it was GF. Our server was very attentive. We ordered a second batch of fries - I didn’t remind her that they should be GF and they came out flagged. Haley came to our table to check in multiple times. I felt very well taken care of and will definitely be going back!!


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good with other allergies
Updated 8 months ago