Don’t go to this location. Manager and server both did not help much.
They screw up everytime I go to this location. I got sick last time and won't go back again.
The last time I went, F-, but all other visits have been stellar. My guess, the waiter just didn't give one iota and the staff looked under supervised and overwhelmed. This was the Everett-Mall, WA location.
Good safe food. Well trained staff. No cross contamination. We love eating at Red Robin.
Great service and very attuned to our gluten free needs.
My favorite burger/sandwich is the California Chicken in lettus wedges. Some locaton now have a great taisting gf bun and their seasoned salt is gf.
After reviewing the allergen menu online, I felt this would be an ok option for my 3yo Celiac daughter. Kids menu entrees listed as GF were the burger (with GF bun) and grilled chicken. The fries online stated the risk of cross contamination and that Red Robin doesn’t suggest them for gluten allergies, but they say the fries are gluten friendly because they have a dedicated fryer. We did not order the fries this visit. We ordered the kids burger plain with cheese, with GF bun and apple slices (prepackaged) side. The server explained the burger is cooked on a belt line where only burgers and chicken are cooked (no bread products are put on the belt). Server confirmed they use an allergen kit like the Red Robin website states, and all spatulas and such are used only for your meal and sanitized afterwards. Server said the GF bun was prepackaged, however it was served toasted and assembled on the cheeseburger. Next time I would specifically ask how the bun is toasted and possibly ask if the bun could be served prepackaged. Server was very nice and pleasant. The manager came out to check on us during our meal. Would come here again.
Wow, our waitress was very knowledgable and helpful! I got a grilled crispy chicken tender salad with grilled chicken and my waitress came out a little later apologizing because the chef accidentally put fried chicken on the salad and she asked them to remake it. They also have a dedicated gf fryer for fries. I was very impressed!
I’m not celiac but I do have an intolerance for gluten. I’ve never had an issue eating at Red Robin, until today. I ordered a guacamole bacon burger w/ out bacon and a side of sweet potato fries from their gf fryer. I let the waitress know at least 3 times that I have a gluten issue. When I got my food and had eaten half of my burger and fries, I uncovered a fried onion straw. I immediately notified the waitress who brought the manager over who apologized profusely and got me a new burger and fries. He even covered my meal. I’m just concerned for those who are truly celiac to be warned.
My waitress reassured me that everything I was ordering was gluten free and that they fried the fries in a separate fryer, but when a different waitress brought them out I questioned her about it and she was very clueless but just said yes anyway. I was very very sick afterwards and would definitely not say it’s celiac friendly.
Server took extra precaution to check on fries as fryers had been broken.
They have changed a ton of menu items. Alot of their toppings for the burgers have moved to mass production and now are made with preservatives to improve shelf life. I ordered a black and bleu burger and was informed that the sauteed onions and cheese sauce were no longer gluten free... WHAT!?!
It really depends on the server. Some of them take it seriously and mark it for allergy and give you the allergy stick. The allergy menu they have online is super convenient and I am really happy that this chain as a whole is accessible for me. They offer a gluten free bun so that right there is a huge amount of options that I can't find at other restaurants.
The manager was present when I asked for a gluten free menu. She gave me a tablet to narrow down what I could eat as well as clean the menus for the rest of my party. She even mentioned their GF buns. She also checked on our table a few times. No weird looks, no awkwardness. It's the best service I've received since becoming Celiac. We even bought a bottle of the GF seasoning salt.
So disappointed as I would give our server five stars, because she was knowledgeable, friendly, and attentive. We ordered strictly off the gluten free menu: guacamole, salsa, and chips for an app, the wedge burger (asked to cook on foil to avoid potential CC), and a side of black beans. Somehow most definitely cross contaminated, and I cannot afford to return.
They have gluten free buns and fries. The waiter was really inconvenienced by my questions. She didnt want to get the Gluten Free menu for me. My burger ended up coming out wrong. She really lacked attention to detail. I’m sure the food was gluten free though.
I gave this chain a second shot. I had a basket of fries they claimed was in the dedicated fryer. Back at the table I found part of an onion ring in there. The server and manager were shocked and apologetic which was great. But not worth my health and just increased my fear of eating out.
Lots of gluten free options like all Red Robins. Server understood the importance of getting my order right and the manager brought it out confirming the gluten free bun. The fries are gluten free as the seasoning is also gluten free. Cooked perfectly and tasted great. The gluten free menu is on their website and on their app.
Was very hesitant because I get sick every time I eat, however, it had very good reviews & I was told that they use a different fryer to avoid cross contamination. My burger & fries were amazing & I did NOT get sick!! =] the hostess & waitress both were very helpful & well informed. They have a tablet for GF options but the waitress was able to give me ideas without using it because the tablet was very wrong... saying I couldnt have bleu cheese lol. I dont go out to eat often & normally eat like a rabbit to play it safe but it's nice to know I have a safe & delicious place when I want a juicy burger & bottomless fries!!
I eat here all the time and the staff is great about celiac. They even remember me! I get “allergy fries” in a separate fryer. I love that they have a new veggie burger that is GF!! Usually veggie burger patties are made mostly with gluten so it’s nice to be able to get a GF one! I almost always stick to the same meal. I prefer a lettuce wrap to a GF bun. I’ve tried their GF bun and it’s just OK. I use the iPad to look up items (even sides and sauces are listed) you can actually check out their allergy menu online ahead of time too. It’s one of the best.
Red Robin is our go to when we need to eat out for both myself and our daughter. Our server was great and helpful, but I did have a reaction to the food I ate there. It’s a challenge to make sure there is no cross contamination...It is a risk to eat at a restaurant that serves gluten containing items so be careful.
I’m celiac, eaten here a few times. The last time though I got so sick while my family was eating their meal. Having to tell you family in the middle of their meal that we have to leave immediately it’s fun and is frustrating for all parties involved. I feel as though the communication from waiter to kitchen staff is non existent, however, this hasn’t always been the case. If I choose to try them again, I’ll make sure that I have no plans after eating.
This Red Robin has gone downhill. For years we enjoyed eating here but the management and staff have lost their edge. At our most recent visit (which will unfortunately be our last) I noticed that their fries were no longer listed on their company app as ‘gluten free’. I asked the waitress and she assured me that they do those in a gluten free fryer. I proceeded to order a GFbun (with a burger of course) and some fries. I spent the entire night throwing up violently and am spending the next day feeling like I got run over by a truck. Too bad Red Robin. You had a good thing going........a shame its gone.
Amazing!! They have separate frier for gluten free options. Are here plenty of times and did not get sick! I especially love their gluten free fries.
We have eaten at this red Robin many times and have never gotten sick. I’m not discounting that someone had a bad experience or that someone made a mistake but generally speaking this particular restaurant and the chain in general are very gluten friendly and knowledgeable anywhere we’ve ever been in the country. I give them five stars without hesitation.
Staff was knowledgeable and accommodating. My burger was flagged with a purple tag to visually differentiate between the gluten meals. It was an amazing gluten free bun and the online ordering tool was helpful!
Very accomodating. .. delicious gluten free rolls, and fries, assured all made separately from other products. ..had no problems .
Gluten free options. Look at the allergy menu on line e
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Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.