Riffs Joint

Very few options, but I did appreciate that they knew what was safe and what was not and that they are careful to say what to avoid.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I will say that they definitely know what is possible for me to eat and not eat - so understand cross contamination. Unfortunately no dedicated fryer so that eliminated the ability to get fries, etc. I ordered the tacos and they said they came on corn tortillas but when I asked they said actually they had wheat in them but did .have a gf tortilla they could serve it on. I ordered chicken tacos with a side of salad. I will say the insides of the taco were great - nice sauce and pickles onions. The huge downside was the tortilla tasted like cardboard. How hard is it to get a corn tortilla that’s good? Come on people!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

We had a great time at Riff's tonight! The bartender was sweet and very knowledgeable about what was safe for celiacs and what is not, and the manager came over at one point to check in and chat about what I had ordered gluten free.

I got a burger, the bun is standard Udi's and the bun was meh but everything else was great. We also got the Korean pork belly tacos without the sauce and they were fantastic!! We had a very nice time here tonight, will definitely come again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I went with a large group of people after hiking Mt Tom, including others who were gf as well. The cashier gave me a huge hassle, was incredibly rude, and told me not in a kind way flat out to leave the restaurant and refused to offer any accommodations. I felt like a spectacle, but I agreed with her, and would have sat there with everyone else awkwardly, but the chef had heard her and came over and said it would be no problem to fry our burgers in a dedicated pan, as long as we didn't want buns or anything else. One of my gf friends got a regular wheat bun on his burger and it had to be re-made, another gf friend got fries with her burger-without-a-bun which also had to be re-made due to contact, and mine came out fine but we all suffered later. I wish I had listened to my instinct and abstained.

The last time I had eaten there, probably about two years ago, there was always a man with a bow tie who had been much more considerate and really made an effort. What an unfortunate change.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

The cashier was very knowledgeable about cross contamination and was super helpful. If I had a question she was not able to answer she was happy to ask the appropriate person. Super friendly and very very cautious to not give misinformation. The fryers are not dedicated gf but I was made aware of that ahead of time. Normally they would clean a section of the grill if needed to cook anything gf but we were the first customers in so everything was already clean and ready to go. I got a burrito bowl with chicken and it was delicious! I will be returning next time I am in the area. Masks were worn, tables sanitized with a notice letting you know they had been sanitized and social distancing was followed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies

Best gf bun in Western MA. Stays together and is moist. Riffs has a varied menu and I order take out at least twice a month. For a nice pub experience try The Hideaway.

This place has “Against the Grain” pizza crust, which is a super delicious gluten free crust!! I was super excited to see it on their menu. You can create a GF pizza with the toppings of your choice. I am not sure how well they handle cross contamination, but I would definitely recommend Riff’s to anyone who is not extremely sensitive. I believe they have other GF options as well!

More gf options than I expected, pretty tasty, but definitely all cross-contamination. Had the fish taco & vegetarian chili.

Celiac friendly?

No

They use "Against the Grain" crusts which are delicious. However, there is TONS of cross contamination. Not celiac friendly at all. Not even separate pans for cooking/baking.

Celiac friendly?

No

gluten free buns so any burger is a safe bet they also have gluten free pizza

Ended up not ordering anything and just leaving. The hostess/cashier/waitress had no clue how to answer my questions. She tried grabbing a chef or manager, but after waiting 20 minutes for them to come over & no results, my boyfriend and I decided to leave. Appeared they don't have an area dedicated to gluten free cooking. And with having the area open for you to watch them prepare your meal, they most definitely have cross contamination problems abound. Won't be going there again.

Celiac friendly?

No

I was told there was No gf toaster, NO gf chopping board, NO GF fry pan. They had salads and fixed me a gf taco with a raw corn tortilla which wasn't very good. Later I realized they had gf pizza.. Overall certainly not celiac friendly.

Their GF pizza is the best I've ever had, and didn't make me sick. Yum!

SO many gluten-free options that I was overwhelmed by the choices. And the food is fresh and delicious too. I can't wait to go back!

Yummmmmmmmy