Review of Riffs Joint

116 Pleasant St, Easthampton, MA 01027

Overall Rating

Review


I went with a large group of people after hiking Mt Tom, including others who were gf as well. The cashier gave me a huge hassle, was incredibly rude, and told me not in a kind way flat out to leave the restaurant and refused to offer any accommodations. I felt like a spectacle, but I agreed with her, and would have sat there with everyone else awkwardly, but the chef had heard her and came over and said it would be no problem to fry our burgers in a dedicated pan, as long as we didn't want buns or anything else. One of my gf friends got a regular wheat bun on his burger and it had to be re-made, another gf friend got fries with her burger-without-a-bun which also had to be re-made due to contact, and mine came out fine but we all suffered later. I wish I had listened to my instinct and abstained.

The last time I had eaten there, probably about two years ago, there was always a man with a bow tie who had been much more considerate and really made an effort. What an unfortunate change.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago

Symptomatic Celiac