— Gluten-free items are marked on the main menu
Staff seemed fairly knowledgeable about cross contamination and told me that I could eat anything on the menu (except the regular gluten filled buns). Unfortunately after eating here earlier this evening I was so sick and had to run back to our hotel and skip out on the rest of our night in the city. Most likely got glutened there somehow as it was the only food I ate that day aside from in my own GF kitchen earlier in the day. I really wanted to love this place, but we're definitely not going back!!! :(
Had the beef burger with cheddar in a lettuce wrap and russet fries. Was told there is very little gluten used in the restaurant: the fryer is GF and the burgers are grilled separately from the buns. Server marked my order as gluten allergy as well. All my food tested as GF with my Nima sensor!
Staff seemed unsure about gf risk, maybe lack of knowledge, but when asked if kitchen staff could use new gloves they were more than agreeable. We enjoyed the food and there was no contamination issue.
AMAZING! Delicious food, bun stays intact, knowledgeable staff and delicious french fries from a dedicated fryer. I find my way here every time in am in San Fran!
GF Buns are available, and salads can be made GF as well. Delicious burgers, and even some of the fun ones (heritage) can be made GF!
Excellent GF bun. Heritage burger is delicious and sweet potato fries are delectable
Gluten free bun was amazing, so soft and stayed together. The veggie burger is gluten free, it has GF soy sauce in it, but is crumbly and didn't stay together . I asked the cashier when ordered about the fries and she she told me the zucchini onion haystack has a batter on it and all the fries are fried in the same fryer.
Great bun. All fries, zucchini strings and onion strings in dedicated dryer and gluten free. Burger was awesome and all the fries items were delish.
The veggie burger has soy sauce in it. After explaining my gluten allergy, I was assured the veggie burger was gluten free. However, right after ordering, a manager came out and told me that there's soy sauce in it, but they are working on a new recipe. Good to know! The fries are delicious!
Excellent burger, gluten free bun was great!
AMAZING. I had the Turkey "heritage" on GF and it was bomb. I'll def be going back!
Good food! The staff were knowledgable. Had the classic burger and sweet potato fries. They toast the buns in the same place as gluten containing ones so I got mine untoasted. I'm very sensitive and had no reaction after.
Amazing! Incredible staff, super friendly. Gluten free veggie burger was fantastic. As were the fries and milkshake. If I make it back to San Francisco, this is on my must stop list!!!
I have celiac and am super sensitive to cross-contamination but this place was great! I had a turkey burger wrapped in butter lettuce and it was delicious!
Awesome burgers. Did a great job getting the order right with four different styles and one being gluten free. Great flavor. Would go back again. Yum!
Good as always! This is one of my favorite places in San Francisco. Yummy burgers, sweet potato or regular fries cooked in rice bran oil. The salads are great - and then they have milkshakes that are hard to resist... I feel very safe eating here. The gluten free buns are so good I called them from my home town to ask about the brand (Canyon Bakehouse).
Delish! Had a beef burger on a GF bun with Avo and their yummo bacon! I must admit... As a Paleo diner, I think it's a damn shame that we paid $40 for two outta this world burgers, two GF beers, and sweet potato fries, but they can't spend the money on making their own Paleo mayo?!? smh They should be embarrassed. They spend their money on everything else, as do we... Their base is Best Foods mayo?!? Tsk tsk it's my only thumbs down...
Wow! Best burger and fries that I've had for years. They were knowledgable about gf and even let me in on the secret of where they purchase those fabulous gf buns : )
They now offer gluten free buns for $1. The veggie patty is gluten free too. I have not yet gotten sick from eating here and I have been 5+ times.
This place was very good. I didn't have any issues with cross-contamination (maybe they're getting better about it?). They also had good local, grass-fed meat options and a gluten free veggie burger. The truffle parmesan fries were really yummy.
I hate to give a mediocre rating since I haven't eaten here. I called to find out about cross contamination, and I was told they only have one grill where they make the burgers and grill the buns. :( however, they do have a dedicated fryer, and were able to answer my questions on the phone, so I appreciate that. Hopefully they will expand and put in a second grill for to accommodate us celiacs.
Usually very susceptible to cross-contamination issues, but had no problem here. A little uncomfortable as order-takers had no idea what they were talking about, but took a chance and was very happy with food quality. Sweet potato fries were awesome!
I got so sick from eating here. I suspect they are not careful about cross contamination.
Roam has a few locations in SF and this is their newest. Offer lettuce wraps and everything but the buns are GF. Offer Omission beer from Portland and Dogfish's GF beer.
The employees are super knowledgeable and concerned with cross contamination!! They have amazing burgers and the gluten-free buns are amazing!!! One of my favorite places to eat out.
Very knowledgeable about cross contamination. Food was good too
Staff is very knowledgeable of gluten and other allergy/dietary concerns and have separate handling procedures. Dedicated fryer makes their russet, sweet potato and zucchini/onion haystacks gluten free and delicious. Roam is also committed to using nutrient rich ingredients and seasonal produce. Their takeout containers including drink-ware are compostable. They hand-craft sodas, shakes and cocktails and have a friendly, fun environment.
Best. Burgers. Ever. So so delicious and they know the difference between celiac and not (they’ll ask you if no gluten is an allergy or a preference). I’m a very sensitive celiac and have been happily eating here for years. The ultimate treat.
This place was great! GF buns were the best I've had in 3 years. I did the basic cheeseburger and will definitely like to try some of the others. They have regular and sweet potato fries made in dedicated fryer!!!
Ordered fries for my celiac daughter. They assured me it was a dedicated fryer. They were delicious & tested negative for gluten on my Nima! She didn’t try anything else but at least she could have fries!
I have been to one of their SF locations and recently found out they’re in Oakland too. Great selection of burgers with different meat options. They have a veggie patty, but I haven’t tried it yet and some of the SF reviews say it has soy sauce. They also have a dedicated fryer and good GF buns. I’ve been here multiple times with no CC symptoms.
Severely celiac and allergic to dairy. No problems. Separate preparation area and pans. Staff is very knowledgeable and takes top precautions to keep safe. They're fryer is safe of gluten--they also use sunflower oil.
My husband and I don't eat out often because of how sensitive I am with not only gluten but dairy as well. Roam is our weekly go to!! Highly recommended. Fries are all GF and the burgers can be made on a gluten free bun or lettuce wrap.
High quality meat (grass fed, free range), cooked deliciously, with a ton of toppings to choose from and delicious fries. Not only was the food super good, but they have A LIST OF ALL THE INGREDIENTS. This is invaluable for someone like me with a million things I need to avoid. Had the bison burger in a lettuce wrap with avocado and bacon and sweet potato fries (they use rice bran oil, by the way). They also have gluten free buns from Canyon Bakehouse. The atmosphere is also really hip- I can't really be picky about stuff like atmosphere with so many allergies but I really appreciate when an allergy-friendly place manages to also nail the atmosphere! Highly recommend!
Everything is gluten free except for the buns and a cookie. Gluten free buns and lettuce wraps for burgers. All the fries are GF. I'm also dairy free and the very helpful server verified that my sauce was dairy free in a reference book. Very organized! I'm very impressed!
Found the Union street location today. Usually go to Fillmore. Great burger with a tasty lettuce wrap. Sweet potato fries are GF and are made in a really tasty salt / parsley mix. Wish this location had Omission. They do have GF beer though....New Planet. Met the owner today and had a real great talk. Restaurant is committed to sustainable farming and sourcing products responsibly.
Can sub the bun for a butter lettuce wrap, also all the fries are really good and all GF. The truffle Parmesan russet fries and chipotle maple sweet potato fries are my faves but the zucchini fries are also super yummy...the Farmers Market Salad with turkey is always a good bet too. Consistently good, fresh ingredients, however, dont know/cant tell if cross contamination is ever an issue.