Review of Rocco's Smokehouse Grill

207 Bypass Rd, Williamsburg, VA 23185

Overall Rating

Review


It's been a couple years since eating there. I ate there OFTEN UNTIL my baked beans had two "macaroni" mixed in. I let the server know and was told the manager would come out. He never did. Then she said he wouldn't be coming out. I mentioned this to another "celiac" friend who told me she had the same experience of Gluten items were in her gluten free order. I have not eaten there since and don't know if they've gotten better about BEING CAREFUL. I'm highly sensitive to gluten cross contamination (makes me sick for at least 3 days if even slightly cross contaminated). The manager refused to come out and address this having happened BOTH with my incidence and my friend said when it happened to her the manager would not address it.. I never went back. It's been over 2 years. If the management would have at least had any concern - it would have been a better situation. I don't trust this place for anyone gluten free. Plus management avoidance of confronting a bad situation.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 7 months ago