Romano's Macaroni Grill

5 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

5505 S Virginia St
Reno, NV 89502

Most Recent Reviews


Overall Rating

Review


Absolutely horrible. Their kitchen staff is oblivious to gluten free. They cook clueN free pasta in the same dish as regular, don't care about fixing it properly, and often bring out gluten pasta saying it is gluten free. My best friend had this happen and was rushed to the hospital from the restaurant after being reassured she would be safe. Horrible place for anyone to eat, especially someone gluten free.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


The worst GF dining experimence ever. No, really. My fiance and I had never eaten at a Romamos before, and we decided to stop in while visiting his parents as I could not eat at their house. When asked by our server why we had come in we said for something gluten free that I could have as I have celiac disease. We were assured that would be more than possible by our young, bubbly, upbeat waitress. When she brought my salad out with croutons we should have left then. I was sick by the time she brought our check. Really miserable experience. Thanx Romanos for your false advertising, wasting my money and ruining my trip. Would never recommend this establishment to anyone. They obviously could care less about their customers.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


They cooked my gf pasta with regular pasta and served it with completely noticeable stringy noodles! It was like getting a straight fry with a group of curly fries. Result? Me noticing after a few bites while thinking "what are those?" Rookie mistake. They brought me a new plate, but it was too late--I was "glutened." Kitchen staff needs to be retrained and grilled on allergies. Will never return.

Celiac friendly?

No

Updated 10 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Restaurant

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More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 11 years ago read full review

Celiac

Overall Rating

Review


I know their GF options are limited, but I love the food here! And the wait staff is always so friendly and attentive.

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The food was great, the staff was knowledgeable about what food was gluten free (all penne). They were very accommodating. The gluten free pasta serving size is 1/4 the size of the normal pasta serving size for the same price.

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
Celiac

Overall Rating

Review


Unfortunately they were out of gluten free pasta and other options are very limited especially for a picky eater who just wanted Mac and cheese.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Celiac

Overall Rating

Review


Currently they do not have GF pasta options. However staff were knowledgeable about GF & cross contamination. The caesar salad w/out croutons, with chicken or shrimp is very good. Grilled salmon with side of spinach instead or orzo a good option as well. The service was excellent.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


As of 7/21/22, they did not have gluten free pasta as an option. Although the macaroni grill website appears to show gluten free pasta available, this location said they didn’t have any and offered no explanation.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Intolerant

Overall Rating

Review


Their menu has zero gluten free substitutes/options. I asked our server for gluten free options and she ended up bringing me an allergy menu after we asked multiple times. When I ordered my dish she just seemed very bothered by the fact that I had an allergy and she had to deal with it. Granted I know it’s a pasta establishment but still. I ended up ordering the create your own pasta with the pomodorino sauce, their gluten free pasta, and some chicken and spinach. It was pretty good, it’s just the service and attitude that was subpar.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

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