Review of Ron's Original Bar & Grille

74 E Uwchlan Ave, Exton, PA 19341

Overall Rating

Review


I got glutened here- pay attention to your food and whether or not it is marked gf. All gf food SHOULD be marked/flagged. I ordered everything gluten-free and my server, an older gentleman, assured us we would be fine, but my husband noticed when they brought out the pizza and wings that they were not flagged with little sticks or any type of sticker indicating gluten free. When we asked the server, he checked the system and said oh yeah, that’s my fault. I never put anything in as gluten-free so this is all glutened. Obviously we were upset because I had already eaten some of it, and according to our server, they refused to take any of the food off of the bill and we ended up leaving extremely frustrated. Not what we expected with all the great reviews but please be careful

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Owner Response


Hi there! Thank you for taking the time to write your review and for the valuable feedback. This is not a common occurrence here at Ron's and we are very shocked to say the least. We take all of our Gluten-Free requests VERY seriously and absolutely mark any and all gluten-free dishes accordingly. I would love to dig into this issue further and figure out where we made the misstep. Please reach out to us at [email protected] so that we can look into this further. Thank you!

Updated 1 year ago

Symptomatic Celiac