Not very clean saw them touching things containing gluten and then going for the products that were gluten-free my daughter has celiac and my husband this place would be very dangerous I don’t even think it was clean I walked out after walking in and just looking at what the place look like upsetting I don’t know how anybody could give it a good review.
What a mess it looks like burnt food thank Goodness I didn't take my husband and daughter here to eat they have to be gluten-free there is just bread and everything the meat looks burnt and is not very clean in there I would not trust this place if you are serious a celiac avoid not very nice servers either and they're much better options out there!!!!! Very disappointed because other reviewers said it was safe and he was touching everything and asked me if I wanted to take on a gluten-free Pita to my husband right with the same gloves he used to touch regular bread so buyer beware
Not celiac friendly, great food tho. When they make a pita, they stuff the serving spoon into the pita shell, covering it in bread crumbs, then right back in the food. Couscous also gets into all surrounding food. So much potential but bad cross contamination. Food great.
While I will still head in for a gluten free pita once in a while, while I was there for lunch I witnessed one of the servers dump the meat off of a wheat wrap back into the meat bowl when a customer changed their mind. When I spoke to the manager she indicated she would re-train the employees, but may not be worth the risk to celiacs.
roti? delicious! if you're in Schaumburg eat here! flavorful and gluten free. most of their menu is gluten free. tell them you need GF, they wash hands and put on fresh gloves.
As soon as I said that I have celiac and would like the GF pita, the food preparer changed his gloves so there would be no cross contamination! Was very good and they separate GF foods so it's very safe.
They do a great job here! Their gluten free pitas aren't quite like the usual ones, but I actually like them better!
Pretty much everything is GFree other than the pita bread and couscous. They even have gluten free pita bread!
I had the gluten free pita, Roti chicken, fresh vegetables, and the tomato and cucumber topping with the dill, yogurt and cucumber sauce. This was amazing. So much flavor and the pita was awesome!!! We will come again.
Great! they do a great job of making sure food comes out GF they will wash their hands and change gloves, while making sure no one else touches your food on the line. They also offer GF pita's!
I had a bad experience here. Bad customer service and I was given attitude. They have a GF menu but uneducated staff. They made me feel like I was a burden for wanting my food to be safe. Anyone who says it’s celiac safe has not watched how their serving utensils touch other people’s toxic flour tortillas then goes back into the food before they serve you. Cross contamination all over this place. I left upset without eating here. But it would be fine for those who are not celiac.
Loved this place and as sensitive Celiac had no issues!
Great food, clearly labeled. Jason and Hugo were very accommodating, changed gloves without even asking. Great experience overall. GF Pitas are individually wrapped in foil.
I ordered a pepperoni pizza. It was amazing! The crust was the best part! The manager came out to check on me to make sure everything was okay and assured me that they are very careful with the cooking process.
Very gluten free / celiac friendly. If you tell them before you go through the line that you have a gluten allergy, they’ll wash their hands and change gloves and take you all the way down the line. Most toppings are gf and everything is very well labeled. This is a go-to for me!
Very friendly for GF folks - most of the menu qualifies, and they also have GF pita that they toasted on separate equipment while wrapped in foil. Falafels were a little small, but tasty and had plenty of chickpeas. Quick, easy, and tasty.
The have a regular menu clearly marked with gf options and also a dedicated gf menu in stores. Most of the food options are naturally gf and all of the gf options are clearly labeled as you walk through and complete your order. They also offer gf pita, which they will warm on the grill wrapped in tin foil.
Frequented the chain's Washington DC locations. One of my favorite spots. They have delicious gluten free pitas on request. The Roti chicken is amazing. Quick food, customizable while they prepare it with all ingredients cued behind customer facing glass. Large selection, very high quality.
This place had all good reviews. However, I am super sick and glutened within an hour and a half of eating. I got the rice bowl, cucumber salad, beef, hummus, garlic sauce and roasted red pepper. They changed their gloves and all but still did not work out.
Clearly labeled and they have made improvements as GF has moved more mainstream. Pita bread is rare to find so I give them an extra star. Issues here are consistency of employee practices and cross contamination.
The food is really good and I would recommend any location but this one. This jerk with the long hair rolled his eyes at me and gave me attitude when I asked him to change his gloves. Totally not worth it. I will never come back to this location.
First time eating here I got the chicken roti rice plate. No issues. Second time eating here (today), I got a falafel salad. Totally sick tonight, incredibly sick. Sickest I've been since being diagnosed three years ago. Other reviewers say the falafel isn't GF, but the Roti menu says it is. I didn't even ask about CC because of the big GF labels on everything -- silly me. It's a bummer cause the food is amazing.
I got a sandwich and it was amazing. The waitress made sure to be the only one to touch my food to avoid cross contaminations. And she was very knowledgeable about what was and wasn't gluten free. Would highly recommend for those who are gluten free, but my mom who isn't gluten free enjoyed her meal as well!
You have to have someone help you. A lot of the food is gf , be careful around the yellow couscous and pita. They do have a gf pita that my daughter described more like a pancake. But everything is gf to go on top except the couscous. She had chicken and rice but they had a lot of salad options. Overall a good experience !
Servers change gloves, gluten free pita is delicious and price isn't terrible. Good lunch option. Potential for cross contamination with sauces since the spoons touch the non gluten free pitas, but overall they are cautious. Haven't gotten sick from eating here. Will definitely keep going back!
The menu is clearly marked with GF items. Without prompting, as soon as I ordered the GF pita, the staff changed gloves. The pita was double wrapped in aluminum foil before it was placed in the warmer. It was very good for GF fast food.
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