Rubio's

NOT CELIAC FRIENDLY - SAFETY ISSUES It's 11:10 of Saturday November 23, 2019. I just finished a long conversation with the customer service representative of Rubio's and they confirmed that they don't provide any gluten free finished dishes. Cross contamination can't be avoided caused the way they manage food and cook food. In particular: RICE is FRIED in the same FRIER of the battered fish. It is absolutely a dangerous process as it contaminate a food that is gluten free and ADD gluten to it.

Don't trust managers that will confirm you they will do the best do avoid cross contamination, it is beyond what really they can do.

NOT CELIAC FRIENDLY

Celiac friendly?

No

We are here in the area on vacation. We stopped by here because I was STARVING and needed to find somewhere I could find something to eat. The allergy menu online was pretty easy to navigate so I chose chicken nachos. My only complaint was that the cheese wasn't completely melted. Otherwise they were tasty and I didn't get sick at all! We would definitely stop by here again!

Celiac friendly?

Yes

Called to order and was Told if you are allergic don't eat here they can't guarantee anything. Wouldn't discuss the menu options or anything. Not sure if the person we spoke to had no clue what she was talking about or if something has changed?

Celiac friendly?

No

They have delicious and gluten free options! No need to compromise on flavor by eating naturally gluten free food. Corn tortillas taste great too!

They have GF options & GF brownie

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Rubies cannot be trusted! Every time I’ve eaten at any Rubios, I’ve been glutened.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

According to the website they have a “gluten friendly” menu. I stopped by today and the staff said, “the only GF items we have are the pre-packaged desserts.” I’m not sure why the advertise GF…very disappointing!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for takeout
• Offers online ordering
• Offers outdoor seating

The staff was clueless when I asked what items were gluten free!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Big disappointment! You know it’s bad when your non-GF spouse suggests you eat somewhere else! I asked about GF options and the guy at the register was lost. I suggested that he ask the person preparing the food who was also lost. I overheard him asking the manager in Spanish and she was also lost. None of the staff had a clue what gluten was much less how to avoid it. Glad I asked rather than ending up sick for 3 days. This is one Palm Springs restaurant I won’t be visiting again while I’m here!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor