4747 East Bell Road, Phoenix, AZ 85032 Directions

Top Reviews


Celiac
2 years ago

I do not like it it is not that clean but it had ok food

5 years ago

I'm going up to 4 stars since they do try and be accommodating to a GF diet. And they are getting better all the time. Depends on the person taking the order whether or not that is what you get.

Gluten Free Features

  • Allergen List

Categories

  • Fast Food
  • Lunch
  • Mexican
  • Takeout

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Reviews of this Chain

Celiac
6 days ago
Celiac friendly

Tried it for lunch. As soon as we walked in, we saw a woman cleaning tables and just asked her really quick about gluten free options I explained about cc. She stopped what she was doing to take my order (she said she would do it so I wouldn’t have explain it again) she looked everything up and followed my whole order thru! Food was amazing! I’m bummed I didn’t get her name but she was awesome! Best fast food experience I’ve had since I was diagnosed.

1 month ago

I live with in a mile of This Rubio’s. They have corn tortillas tacos both meat and fish. I bought a large cup of rice and a cup of beans and 2 corn tortillas. My husband was having lunch at a bagel place and so I ordered takeout. I loved my lunch so glad I found this place. Very tasty!

Celiac
1 month ago

I've had mixed experiences here. I would stick to the bowls as others have suggested.

Celiac
2 months ago

Your best bet is a bowl. That has the lowest risk for cross contamination. I would still be careful

2 months ago
Celiac friendly

Good food. Cashier had to ask his coworker my questions which I appreciate. I did not get sick👍

Celiac
3 months ago
Not celiac friendly

Not gluten friendly. Not helpful or friendly

Celiac
3 months ago

Very good! They have an allergen menu you can ask to look at. Some staff is more knowledgeable than others on gluten free items and substitutions.

Celiac
3 months ago
Celiac friendly

the guy was a little confused on the phone when i asked about gluten free options but as soon as i said celiac disease he knew what to do! he got me an allergen menu to look at and made it in a clean area. it did take longer to make because he wanted to make sure there was no cross contamination but i did not mind that at all! definitely recommend this place

Celiac
3 months ago

Most of their menu items are likely gluten free. I’m was ok ordering tacos, but I’m not that sensitive. Staff is not knowledgeable about gluten.

Celiac
4 months ago

I was assured my fish taco was gluten free. The shell was corn so it was gluten free. After we were on our way to the airport I opened my taco and took a bite. It had battered fish in it not the grilled! Either the cashier or cook know what gluten free is. Double check this place! I had a light reaction.

Celiac
4 months ago
Celiac friendly

Lady at the counter was well educated in what was gluten free and safe. Great shrimp and grilled fish tacos (on corn tortillas)

Celiac
4 months ago
Not celiac friendly

Not knowledgeable but I ordered anyway and asked to change gloves. Although the first person said they did change their gloves, the bowl kept getting pushed down the line by people going straight from flour. Then the fish was added and touched by a guy who just made a burrito. After watching for a few minutes, there’s no way there’s no cross contamination. Got a refund.

Celiac
5 months ago

I eat at Rubios for years and don’t get sick. Usually the two taco plate that already made with corn tortillas.

Celiac
5 months ago

We were greeted by a gentleman who said " I don't know anything about gluten free."

6 months ago

this location is closed, seemingly permanently

Celiac
7 months ago
Not celiac friendly

There was little here my celiac daughter could eat. The chips are cooked in-house in a fryer with everything else and they wouldn’t make her a quesadilla using corn tortillas. The only “safe” option was the tacos, and my daughter doesn’t eat meat so we left.

Celiac
10 months ago
Not celiac friendly

Asked the staff if they have gluten free, and the staff looked clueless , and said, hesitantly, “we can take it out” obviously not knowing what the heck she was talking about. Celiacs should stay away.

Celiac
11 months ago
Not celiac friendly

Asked the cook to change gloves while making a taco and asked for gluten free. He came out and told me that A. He doesn't wear gloves while assembling tacos and B. Every square inch of the kitchen is contaminated with wheat. He told me that if it's a sensitive "allergy" that he doesn't recommend eating there as everything has wheat in it. We had to leave and went hungry.

Celiac
1 year ago
Not celiac friendly

Chips aren’t gluten free. Cross contamination nightmare.

Celiac
1 year ago
Celiac friendly

This is so far one of the safest places I’ve been to!

Celiac
1 year ago
Not celiac friendly

They offer gluten free foods but the cross contamination is insane!! I'm celiac and absolutely sick after I eat a GF meal there and also tell them I have an allergy. Highly recommend to stay away if Celiac.

Celiac
1 year ago
Celiac friendly

They have gluten free items you just have to ask. Very filling and flavorful. This was my favorite place to eat before my allergy and I’m happy I can still go

Celiac
1 year ago

Tacos! Yummy. Friendly service

1 year ago

I wish they would mark things to make it more comfortable. I have had the California bowl several times and find that to be the safest option.

Celiac
1 year ago
Celiac friendly

I have never been sick from this location and they have some delicious options!

Celiac
1 year ago
Not celiac friendly

Look at allergy list. wouldn't eat here if your are Celiac. they have wheat in alot of food where is shouldn't be.

Celiac
1 year ago
Celiac friendly

I eat here all the time. Since the menu change, there is SO much I can order and not have to customize! Every ingredient in every salad/bowl is safe (just stay away from the breaded protein choices)!

Celiac
1 year ago
Not celiac friendly

very disappointing. Called and was told they have a dedicated fryer for chips. Not true. Everything is in the same fryer. The rice is even put in the fryer. WHY. does not make sense!!!!

Not celiac
1 year ago
Not celiac friendly

Would give zero stars if I could. I was delivered 3 tacos on flour tortillas after specifying a gluten allergy. After calling with the concern, they were not very helpful or apologetic. I'll be sick for days now.

Celiac
1 year ago
Celiac friendly

I had been apprehensive about eating at Rubio's at first, but when I went in they had the gluten free/allergen list readily available and they were not very busy, so they made accommodations easily. The meal was great, really excited to have another place I can eat tacos.

2 years ago
Celiac friendly

I love this place so much. I come here whenever I get the chance if I’m in town. My favorite to order and all I’ve ever tried is the Gourmet Shrimp taco plate. I love their chips and salsa as well. Their food tastes so fresh and I’ve never had shrimp tacos anywhere else, but it was recommended to me and ever since I’ve been in love with Rubios! They are under new management I heard as well so the previous review was a year ago. They have made improvements since I think.

2 years ago
Not celiac friendly

Pretty good food but when asked if the tortilla soup was gluten free, I was told it was ,"on paper but they fry the tortilla strips in the same vat as breaded fish.

Not celiac
2 years ago

Allergen list very limited for GF options

Celiac
2 years ago
Not celiac friendly

This restaurant shouldn't even be on this website as it is not able to accommodate someone who eats GF. No dedicated fryer so no to the chips and also fry the rice so no rice -but even getting this information was difficult as the place is run by kids who have no idea where to look for the information anyway. DO NOT go here and expect safe food!!!

Celiac
2 years ago
Not celiac friendly

Only thing safe I've learned is beans -- no options for celiacs. Rice fries with gluten products

2 years ago
Celiac friendly

Not sure about the last person's experience on here, but I've never had any trouble here and I eat here regularly. You can also always pull up their allergy menu online in case the cashier isn't helpful. Not a ton of GF choices, but the bowls are great!

Celiac
2 years ago
Not celiac friendly

Awful experience. I was told there was no GF menu and I'd only be able to eat the salads. They didn't use gloves at all when preparing the food. All employees seemed extremely clueless. They should not even be in food service.

Celiac
2 years ago

if i could give them a lower rating i would... turns out the oil they use for the fryer they use on their grill, rice, and tortillas.. tortillas are stored in the same container as their flour tortillas.. not recommend.. be careful at rubio chains

Not celiac
2 years ago
Not celiac friendly

No allergy info here at all!!! Who doesn't carry an allergy list???

Celiac
2 years ago
Celiac friendly

All of thier Corn Tortilla Tacos, Rice and Beans are Gluten Free and if you tell them you are gluten free they make sure it doesn't cross contaminate.

Celiac
2 years ago

The food is fantastic and there are a lot of choices. You just have to hound the staff to make sure they change gloves and wipe the surface before preparing. They are clearly not trained, but if you are kind (and don't go during the lunch rush) most of them realize it's really not a big task and are accommodating.

Celiac
2 years ago

They were very helpful here, and spent some time searching for the book they have that lists allergens. One employee said the only things with gluten here is the flour tortillas and what is made in the fryer. I imagine cc could be an issue but I did not get glutened with my chicken enchilada.

Celiac
2 years ago

Had gluten free options but they cook everything on the same area so I couldn't eat here.

2 years ago
Celiac friendly

I have eaten at many different Rubio's places the food is mostly fresh made, but at this place in Escondido they are super efficient friendly, the food is hot the Guacamole is the best by far and they are very accommodating with special gluten free offers. Il love going there.

Celiac
2 years ago
Not celiac friendly

I had the grilled salmon taco dinner (included tortilla chips and refried beans) without cream dressing or cheese. Tacos came with corn tortillas. I also ordered chips and guacamole. I also had several salsas from the salsa bar. I tested the Tortilla chips with my Nima and they tested Gluten Free. However, I still had a gluten reaction after eating here. I have tried several other grilled fish and grilled shrimp tacos here and have gotten glutened here before. I suspect it was either some seasoning on the fish, the salsa bar or cross-contamination. After reading several other reviews on this app where customers also got glutened, it appears that they grill their food on the same grill where they also grill their flour tortillas, so the risk of cross-contamination appears to be quite high. I have not eaten at Rubio's ever without getting sick. I recommend avoiding eating here until they become more conscious of the needs of Celiacs and people who suffer from gluten intolerance. It appears that little to no precautions are made in the food prep to avoid cross-contamination. Disappointing because their food is actually pretty good and relatively affordable. There is one near my work and all the other restaurants are pretty expensive. However, as we all know, the money savings are not worth feeling like crap for several days.

Celiac
2 years ago
Celiac friendly

One of the best Mexican places I have ever been to. Amazing gf good but no menu though. But still GF and celiac friendly!!!

Celiac
2 years ago

No gluten free menu! just a wheat allergy list!!

Celiac
2 years ago
Celiac friendly

I took my daughter to eat at Rubio's and they were so nice. The Manger Tabitha had made sure she had what she wanted and that it was gluten free. When we went back to get another taco Tabitha helped the lady at the cash register make sure it was gluten free. They didn't have a gluten free menu, but they know what gluten free is and they know what foods are gluten free. This is a celiac friendly place.

Celiac
2 years ago

Stopped in, asked for gluten/allergy menu or suggestions. Looked at me like I was stupid, called over manager who was less than informed about it either. Thanked them and left. Won't waste my time

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