They DO have a gluten free menu and even a bun, however, they have gone completely electronic. You have to use your own phone to get online (in the middle of the mountains) to view their gluten free menu. The servers are trained to use their own phones and bring up the menu for you (the site makes you use the location of the restaurant before you can view the menu on the phone...and who knows the zip code when you are just passing through? My sister couldn’t get the site to load on her phone at all). The problem with that scenario is we happened to have the only server who doesn’t carry a smart phone. He was smart (and kind) enough to go get his manager, who ultimately took our orders for us and helped him deliver our food. The food was good. The experience was frustrating (although not near as bad as Paula Dean), so I’m not sure if I can say the restaurant chain itself has make recent customer friendly decisions. The staff (manager mainly) was friendly and understanding (I did offer that we could leave without ordering when the waiter himself couldn’t help us...and that wasn’t a threat but more of an offer as he couldn’t help us)
Yes
This local chain said they could not support ordering gluten-free as the had changed their recipes and had not updated the gluten-free menu for allergens.
I had the avocado turkey burger w/out cheese on gluten free bun with a baked potato with tartar sauce on it. the avocado was underripe and puny and the baked potato was small and dry, but the burger was juicy and well-seasoned and it was mostly worth the money. I have gluten and casien intolerance and no reactions.
I have MSG and gluten intolerance. Last night I ordered from their allergy menu items allowed on both- grilled salmon, mashed potatoes and grilled zucchini. I awoke in the night with gut spasms that I get from gluten exposure. Good food & ,service. I think there was cross contamination in the grilling.
No GF menu, items not marked, and waitress unfamiliar. Ordered a GF bun which I was happy they had as an option. When it came out it looked exactly like the one my husband had on his burger and I asked the waitress them to confirm it was GF. i called her back over and asked if she was certain it was the GF bun, as I had asked when she brought it out, to confirm and she immediately said yes. I explained it looked the exact same as my husband’s. She said she’d go back and confirm. Came back out and said there’s a separate GF bun and they forget to put the burger on that bun. They remade it and it was good but I was almost gluten’d despite my request for confirmation when she brought out food originally.
— No gluten-free information on the menu
Wait person said there was a process to flag orders as GF when they went into kitchen. Ordered deconstructed kabob...steak and veggies grilled without the stick. No problems. Restaurant itself looked like it needs a cosmetic refresh. My gluten eating partner ate regular fish and chips and they came out nice and hot and were fine.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
Local chain restaurant, has a good burger and gluten free bun that I get all the time and never had a reaction to. There isn’t a dedicated fryer so I get the steamed broccoli as a side.
— Somewhat
— Not Much
— Average
We eat here a lot, never been had a problem. They really do try their hardest to keep gluten free items that way.
— Very
— Separate gluten-free menu
— Some
— Excellent
Great full size salad bar with lots of options for gluten free eating. Menu has many options for gluten free lunch and dinner as well. Always a good meal with nice staff.
— Somewhat
— Some
— Excellent