Ruby's Diner

I didn’t have a very good experience as a celiac here. Asked the front if they have options, she said yes and to talk to the server. The server was not very knowledgeable and didn’t even try to get anyone. When I asked what’s gluten free he told me get the crispy chicken. ( which has a crust of gluten ) I opted for simple gluten free buns for a cheeseburger. When I told him we have wheat allergy , he went to the kitchen and said they can do fruit bowls. Order came with lettuce burgers with fruit. But even the fruit had crumbs on it. My Caesar salad was made without croutons but I saw crumbs on it as well as if they just picked up the croutons from the top as an afterthought. My non-celiac husband enjoyed his meal though

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I was excited because I read reviews that they have dedicated fryers but unfortunately the staff said they are not. They do mix items in the fryer, but they do offer gluten free buns and can answer if an item has gluten. The Blue cheese crumbs and dressing has wheat but they offer substitutes. Staff was friendly and didn’t give me a hard time about asking so many questions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for takeout

I love the gluten free bun!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They offer a Gluten Free bun and when I ask the waiter if they had a dedicated fryer for the fries he said yes they have six of them and that they keep all of them separate from cross contamination. I told him clearly that I have gluten allergen and that I want to make sure. He said the fries were fried separate.I ordered a Hamburger with A Gluten free bun and I did not bloated or sick.

The Ruby's Classic burger is gluten free but they can make you other burgers with a GF bun. The special Pumpkin shake for October & maybe November is also GF & delicious!! I believe I had the chocolate sundae last time & that was good as well.

It's basic diner food. There are only two specific gf options. The fries and the coleslaw are not gf, so the only sides are tomato slices or cottage cheese. The food is OK, but don't expect a lot of options.

We used to LOVE their GF chicken fingers and fries as a family that rarely gets food like that. They took the GF chicken fingers off the menu.

GF buns still available.

Fries are GF in a fryer that is ONLY used for the GF fries.

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Im being generous with my star rating because there are not a lot of options for us, meal-wise, at the airport. Ruby’s (though not marked on menu) has gluten free hamburger buns so you can get a burger or sandwich, or substitute for toast with your breakfast. They also offered to give me fruit instead of toast with my eggs which I appreciated.

Is there a gluten-free menu?

— No gluten-free information on the menu

Though my server answered all of my questions and suggested options as the fries are not made in a separate fryer, I got sick immediately after eating here from cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They’re not knowledgeable about celiac. The waitress said “My daughter used to have celiac and would get bad hives. But she outgrew it”. When asked if the chili was gluten free, she said “No because it has beef and beans”. She clearly did not know what she was talking about

Ended up playing it safe with the chicken Caesar salad which was surprisingly good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent