Permanently Closed

Russo's New York Pizzeria

8 ratings
$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
9087 Poplar Ave #111
Germantown, TN 38138

Most Recent Reviews


Celiac

Overall Rating

Review


Best GF pizza in Memphis

Updated 8 years ago read full review

Overall Rating

Review


Meh, not the best. If you want good gluten-free pizza in Memphis, try Pyro's instead. I've had better frozen pizza than this. The crust was burnt, and the center was so soft it felt like it was going to fall apart. They also messed up my order with the toppings (not a big deal), but the service was a little slow and it just wasn't worth the price for pizza.

That said, they do offer a huge, and I mean HUGE menu, (read online before going in) so I would go back again, I would maybe just try a pasta dish instead next time though! (Their food did not give me any sort of reaction.)

Updated 8 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Had the gf pizza a year or so ago, and it was wonderful. Today, however, I barely made it home after eating 2 slices of my gf pizza. I'm now sick from cross contamination. I should've not eaten it at all after having to send back the plate that was brought to me for being dirty. I don't know if they have become too relaxed concerning their gf foods or if staff is not trained properly anymore. If I would've been asked if cross contamination was an issue for me, I would've gladly sat and enjoyed a drink. Now, I will have my life, as well as my children's lives, interrupted while being sick/reacting for 3 days to six weeks. Please Russo's either make changes or don't offer gluten free.

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pasta
  • Pizza

Categories

  • Italian
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


The gluten free pizza was super good and the service was excellent.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


This is actually one of my favorite gf restaurants in the Memphis area, and often our go-to for a quick meal.

Updated 10 years ago read full review

Overall Rating

Review


This place is fantastic! We got pizza and pasta and both were great. we got the gluten free penne pasta flava and had to order another helping because the kids were fighting over it. Waitress very accommodating of gluten allergy.

Updated 11 years ago read full review

Overall Rating

Review


I ate gluten free pizza here and they do use gluten free pizza crust ,but they do not understand cross contamination. I had a bad reaction.

Updated 11 years ago read full review

Overall Rating

Review


Without a doubt this is the best Gluten Free Italian in Memphis. The pizza crust is some of the best that I have had and the pasta selections are terrific. I have never had a bad meal there. We do take out and also we dine in. The service is always top and the Owner (Brett) is very engaged with the team and customer. ONE BIG BENEFIT is they do breakfast and they have GF pancakes and waffles. This as you know is a rare treat especially in Memphis. Again, this is one of the top GF restaurants for pizza and pasta and we have been to many across the US.

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Just a heads up to all the GF people, Russo's New York Pizzeria - South Padre Island no longer has regular GF pizza. We went there tonight, ordered the GF Flatbread to begin with. This is just the GF crust with their Italian spices on it, served with dipping oil. Our fabulous server brings it out to us and even said, I'm not sure why they cut it this way. I knew without even trying it that it was the nasty cauliflower crust. It was so nasty smelling that it made my stomach hurt. We were then told they no longer have regular GF crusts. Management made us pay for 3 bottled waters and a beer, even though they were out of what we ordered. Not a good business plan. It would have been so easy for them to apologize and comp us our drinks because they were out. The manager lady was not a nice person. It's hard enough being GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


Excellent pizza , they take GF food prep SERIOUSLY. Went twice in one week . Highly recommend

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I ordered a mozzarella cheese pizza from the gluten free option they had on the HungerStation app. Unfortunately, what I received was a gluten-based pizza. I’m grateful that I ate a small bite that still initiated some symptoms of my celiac disease. This is really upsetting. Anyone ordering needs to be careful and confirm many times with the restaurant

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Gluten Intolerant

Overall Rating

Review


Excellent gluten free pizza server was very knowledgeable - highly recommend party I was with enjoyed their pizza as well

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


Pedro was excellent! Wait staff were knowledgeable on cross contamination and dedicated areas and silverware such as knofe for cutting! Excellent Pizza.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers outdoor seating

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